November 5, 2018
I recently purchased a new Jeep Cherokee from Five Star Warner Robins Chrysler Jeep. Despite the fact that I live more than three hours away, the dealership made the process simple. I found the vehicle I wanted online. After an inquiry and negotiation with an internet sales rep, I spoke with Mr. Patrick Hoye who was extremely helpful in seeing that the transaction was completed that day. I then spoke with Mr. Joey Hutchings in the Finance Department who patiently went through the terms of the financing documents via telephone. When I arrived at the dealership, the vehicle was waiting with a full tank of gas ready for me to drive home (thanks Marcus Jones). I was truly impressed with the kindness shown by each of the employees I encountered throughout the process. As a follow up, I was contacted by Ms. Kathy Gootee, who couldn't have been nicer and more genuine in wanting to make certain that I was happy with the service I received. She even assisted me in one final detail I had neglected to address when I visited the dealership. I would without a doubt recommend Five Star Warner Robins Chrysler Jeep to anyone in the market for a Chrysler, Jeep, or Dodge product.