Used 2021 RAM 1500 trucks for sale near University Park, MD

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

Worked with Josh on selling my car and he made the process quick and effortless. Would recommend to anyone looking to sell their car asap.

I’ve had 2 5th gen ram, a 2019 bighorn and now a 2021 limited. 2019 I had almost 50k miles w/ only having a flickering LED issue in the passenger upper glove box. My 2021, i have 38k miles on it and it’s been great. I do get some uneven tread wear and wheel vibration, even after alignment but I’m kind of used to it now. But always feel like it’s very well made and reliable.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Michael Zeller was absolutely great and funny, the buying experience was quick and easy. It was also my first time buying a vehicle on my own, so I was nervous but he made me feel comfortable and helped me understand the whole process. He made sure I was given the top dollar for my trade-in and made the buying experience super easy. I definitely recommend buying from this dealer and if you want someone to make you laugh and keep you relaxed during this process, definitely use Michael!

My experience was excellent! The Service Advisor, Sahray Jones kept me informed of the progress of the repair of my vehicle. She made all the necessary follow-ups required to get the work completed. I would recommend Ouirsman Chevrolet to others for their vehicle service needs!

Great overall experience. Ramesh made everything extremely easy.

I found the sales experience to be excellent. Both my sales person and sales manager were engaging, helpful and honest in their approach. The sales process itself was very quick and with the professionalism of the business manager, both painless and enjoyable. I was very happy with the entire process!

Been working with Koons Toyota for decades. Bought my last 2 cars there. With their courteous & astute maintenance, my cars last forever. Very people-centric. David Jacobs is great. So is everyone else there. <3

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

My sales person Alex was very helpful and knowledgeable. He showed and explained how to operate the car. Staff were very friendly. I can recommend to a new buyer.

Needed to get a replacement key fob for a company car with a fleet management service. Mohammad completed all the paperwork and obtained the approval from the fleet manager. He did a great job.

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge