It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
Had a great experience purchasing our last new car! They make things happen! Ray is the best and he has the great staff to back him up! Special shout out to Nico who worked hard to meet all our needs! Want a deal visit Reale!
Comfortable and friendly atmosphere to find exactly what I was looking for. We???ve been buying from this dealership for years and they are always a pleasure to work with. Never any pressure to buy. Sarge is our go-to guy!
The team took the time to go through all of the vehicle options with my husband and I when we went in to find a new family vehicle for our growing family. They answered all of our questions and broke everything down for us.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
After frustrating experience at another dealership, I decided to give these guys a try. Had my vehicle fixed and working properly in 24 hours. Awesome staff and I will be back for service and purchase my next vehicle from them!!!
I'd have liked nothing more to gIve a 5 out of 5 but there were a couple nuances that were a bit off putting. Like any dealership, the end goal is to get you in the car you want. To be honest, the way they work was pretty streamlined to accomplish that.
When it came time for financing, they gave me a much better rate than I'd asked for, and matched trade in offer of another dealer, top marks for that.
Only real thing that bugged me was the gentleman I dealt with was a bit fast paced for me. Not aggressive at all, but liked to move on through topics. Overall though he was a good salesperson, who even called me about an item I left in my trade in. That might not be that impressive, but that's some fine customer service in my opinion.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.
Mr. Bobby Eddy was great to deal with. Nice guy, Easy to talk to. It felt like we knew him forever. He listened to what we said and didn't try to push anything extra. He even spent extra time with us afterwards helping us program the dash. This was what a vehicle purchase should feel like. So when you go to Fairway Ford, ask for Bobby Eddy. You won't be disappointed.
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My friend had a great experience with klaben jr, so I decided to give them a shot. He was very helpful and assisted where needed.
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