Came here looking at a used truck. Salesman was great but that's where it ended. Was given a low ball trade in offer for my vehicle and after refusing the offer was told the manager(Chad)would like to speak with me to see what we could do. After waiting for 20min it became blatently obvious that the manager had no interest speaking with me,(after all the offer for my vehicle was just to take it off my hands like they were my saviors) and I was basically pushed out. Needless to say I won't be back.
Overall experience was pleasant. Super friendly and very helpful staff. A little misleading with their numbers and offers. Gave us a low ball offer for our trade in which resulted in not doing a purchase.
I showed up at Paul brown motors. And Jason Anderson this guy went out of his way and took me right in and took great care of me and knew exactly what he was doing. Great customer service. And communication skills. Will definitely be doing business with them (aka Jason Anderson)
Thank you so much for your time
My husband and I went in to look for a vehicle and had low expectations. We've never been approved before but were pleasantly surprised when they said yes we can get you a 2012 KIA Sorrento! Brandyn was great! He was not pushy and really seemed to be happy that he was able to help us. We will definitely be recommending Paul brown motors to any friends looking to buy a vehicle! Thanks Paul Brown Motors and Brandyn for giving us this new step in our lives!!
I bought a High Country Pickup Truck in Olean. Everyone was GREAT from the Sales Manager to the Office Manager to the Finance Manager. Easy to work with and very knowledgeable!!! A very good buying experience! Very fair on my trade in and the price of the new Truck!!!
I was online looking for a used car. Keerstyn Stives went above and beyond my expectations to find me the perfect car.
I want to thank Kevin for going the extra miles to get me into my little car.
Keerstyn was so helpful, knowledgeable, patient and overall awesome!
I ended up getting a great little car and a newer model than what I ever expected...And...I drove it home the same day!
I experienced the 'best' customer service in purchasing my car at Shults dealership in which I highly recommend to everyone!
Thank you Keerstyn and all at Shults:):)
Kevin Stives was so good to us when we bought our HHR in March 2015that we decided to buy another vehicle in December 2015. Keerstyn Stives was excellent. She returns calls and emails immediately. Any time we have an issue, big or small. they are right there and go over and above.
was shopping online and saw their great deals! drove 2 hours and dealt with keerstyn stives. very great experience highly recommended
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