Came here looking at a used truck. Salesman was great but that's where it ended. Was given a low ball trade in offer for my vehicle and after refusing the offer was told the manager(Chad)would like to speak with me to see what we could do. After waiting for 20min it became blatently obvious that the manager had no interest speaking with me,(after all the offer for my vehicle was just to take it off my hands like they were my saviors) and I was basically pushed out. Needless to say I won't be back.
Just bought a truck last weekend. Easiest and fastest dealership experience of my life. Just stopped in to get a couple prices and wasn't sure if I'd get financed since I have a loan for my wife's car. I test drove the truck I wanted and by the time I returned I was approved. After leaving to pick up my wife to take me back to the dealer, Roughly 30 minutes later and I was out the door with my truck. Noticed a grinding sound with the brakes so they offered to come pick it up and return it since I work out of town. Best experience ever.. Paul Brown Chevy, you just found a lifetime car buyer. Keep up the good work
Warranty work was done on my 2016 Buick Cascada.
The problem was diagnosed by knowledgeable, and skillful mechanics.
The new part was installed. I was given a courtesy 2015 Chevrolet Impala to drive while the work was being done.
Originally made the trip up for a 2008 Tacoma that I found on Cars.com. That vehicle sold, sales rep offered great deals on other vehicle. I liked the 2013 Tacoma but it had a ding buy the passenger side taillight. The dealership was willing to repair it. Their body shop department did a really nice job on this repair. Plus they delivered the vehicle to my front door so I wouldn't have to make another trip back (1hr, 45min). It was like its all about customer satisfaction. Great employees, great deals, great customer caring, Great dealership. Two thumbs up for Shults Toyota of Bradford, PA!
Absolutely wonderful dealership!! My ordeal started out as a slight mishap on the side of the sales associate I was dealing with. But the dealership did everything possible to make things right. AND THEY DID!! We got an even better vehicle then our original plans were and at a SWEET price. I would HIGHLY recommend this dealership. The people REALLY are pleasant to deal with. One VERY satisfied customer!! I will be back :-)
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