Used 2020 RAM 1500 Classic for Sale in Hamburg, NY

Quick service with no appointment they fixed problem and cost was great The guys in service are kind and understanding that people can't always make appointments and they have great hours .

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

I was greeted by the service man he was very professional. He answer all my question an concerns. The people were very friendly.

I just bought a Nissan Pathfinder from Upstate And I was very pleased with the service and professionalism of all the staff. They made my car buying experience less stressful and much more enjoyable than any purchases made in the past. Eric was a great sales person and I would recommend anyone to do business with him!

Ok so believe me when I tell you, this dealership is top notch! I am far from an easy person to please, trust me now with that said , KEVIN, TED & The shuttle service guy( I truly apologize that his name is escaping me right now) I cannot THANK,YOU guys. & everyone there today enough for turning my disaster of a jeep situation ( 2 days dealing with numerous individuals 98% of which were not helpful@ all, none of which are associated with this dealership/service dept in any way) Kevin & Ted went ABOVE & BEYOND to make my fiasco into a smiley happy ending , my Jeep serviced & back in my driveway , the whole time with smiling faces & wonderful,kind, courteous attitudes & I cannot THANK YOU GUYS ENOUGH! & "Shuttleman" as I'm calling him (hey guys hey needs a cape , lol!) ,was just as friendly & courteous as could be as well. Seriously, if your reading this & other reviews wondering if you should use these guys , stop wondering & call the # , you'll be glad you did , I know I am & I will NOT take my jeep anywhere but here for as long as i own it.

I had a 2005 Ram 1500 and it was great. I love the new style of this truck, it had everything I needed. For the price it should have had at least heated seats.

Had to bring my car in to the shop this morning and my worst fear was finding out something really serious needed to be repaired. Not only did Cecconi's go above and beyond, they helped save me a ton of money on the repair and provided top notch customer service right along the way. Would recommend to any one for service! Kudos to Alex as well! Great work!!

I love this truck. It is exactly what I was looking for. For the price and all the dealer incentives, I couldn’t pass up the deal

Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.

Super comfortable, tons of space even with the quad cab. No complaints from average sized back seat riders. 6'4" don't like long trips. V6 is plenty quick and the MPG are GREAT! Rides nicer than my Tundra and handles much smaller than it is. I can't say enough good things about this truck!! Beats the competition at their price and costs Thousands less!

Went in to just look at a Durango. 4 hours later I was driving home in my new 2017 Durango thanks to Ron Kowalski, Ross Allen, Craig Spear, and Joe Rizzo. They really went the extra mile to ensure I got what I wanted at a price I was comfortable with. Super easy buying process. This is my 6th car from West Herr and I will continue to shop here. I'd be crazy not to.

Hope I made the right choice. Initially was gonna go with the frontier 4.0. but I chose the ram because bigger truck. Hope it's reliable. Just turned 1200 miles

I went to speak with Mike Colangelo about possibly trading in my vehicle that still had some time left on the lease. Mike explained everything to me in detail so I had a full understanding of the process. Mike not only got me approved quickly, but he had my brand new Jeep ready to go for us as soon as we finalized the paperwork! We were in and out in less than two hours and driving our gorgeous Jeep home. Mike was such a pleasure to work with! To top it off, the General Manager Ross Alan gave us gift cards to pay for our dinner down the road and Mike made sure we had a full tank of gas! What more could you ask for? I will be referring West Herr Dodge from here on.

Very pleased with this truck. It has everything I was looking for along with decent gas mileage and a smooth ride. Plenty of room and very comfortable. No issues or complaints as of yet first ram I've owned and couldn't be happier

2016 4runner Limited .Changed my mind and received offer from Basil Toyota of Lockport, trading up to a 2016 4 Runner Limited, from my 2015 SR5 Premium. They let me take it for the night to work as mine was down for tire repair, and next day gave me a trade deal that I could not refuse. Thanks to everyone from Jamie, Chris, and Mike in sales, to Steve in service for letting me know of promotional deal in first place, and Jim in service for taking care of me with my 2015 to begin with. Also, a trustworthy finance guy in George. It never hurts to have quick, honest explanation of add-on service packages. James, a manager was overly gracious. Even met the owner, Mike, which I think is probably rare. Thanks again to all I was involved with. And there are many more. P.S. My ex used to tell me I`m a pain in the ankle when dealing with money. Luckily, I wasn`t even one Iota, dealing with the Basil Toyota crew. "Smooth as silk, I was". Wait a minute....Happy as a Rooster in a house of some sort with my new limited

This is my third RAM. I love these trucks. I really like the changes they’ve made to the interior over the years. The crew cab is very spacious and I like the fold out shelf under the rear seat. There is plenty of lighting inside and out. The Hemi is a great engine and has all the power I need. I would fully recommend these trucks to anyone.

Dave Loft was incredibly helpful and made buying my 2012 Jeep Grand Cherokee from Towne a no brainier.

This truck is very useful and it has everything I need. And also plenty of leg room for all of us and is not problem for recommending this truck to the people

I don't often write reviews, but the guys at Basil Toyota really deserve some kudos. The premium experience begins when you drive into their pristine vehicle reception area -- a climate-controllled garage so clean you could eat off the floors. Next, one of their 4 or 5 service hosts comes out to greet you, get a little information and then leads you inside to set up your service appointment. From there you can wait in their fireplace lounge complete with free hot and cold beverages, big comfortable chairs and cable TV. You can check on things back home or at the office using their free Wi-Fi or the computer room. When your vehicle has been assessed, a technician will come out to find you and explain what your options are and exactly what things will cost, how much time it will take, ask if you want to continue to wait or would like a ride somewhere (they'll pick you up too!) -- and will give you options to fit your budget, although they are VERY reasonable with prices to begin with. When your vehicle is done, it will be waiting for you back in the reception area (usually a lot cleaner than when you drove it in) and you're on your way knowing they did an excellent job at a fair price. If anything is not to your liking, just call or drive back during their exceptional no-appointment-needed, late night and weekend hours. This is like no other auto service place I've ever visited. You owe it to yourself and to your vehicle (all makes and models, not just Toyota) to go there. They really are amazing!

love the maximum steel metallic paint color with matching grill and bumper. the engine performance is perfect and on of the many reasons why I purchased a RAM over a Chevy or Ford. The other manufacturer's could not match the 8.4" entertainment/touch control radio

Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.

Saved over 15,000 dollars for what I wanted if bought ford 150 or chevy 1500. Great truck for price. 5.7 engine 3.92 rear end. 10,700 towing. Smooth ride. Drove a few new fords and chevy company trucks and this best drove yet.

Purchased a new truck and everything was great with Ross King, JP and the entire staff! Five stars! ¿¿ Excellent all around service. Satisfied customer!

My 1st ram truck with the hemi in It I absolutely love this truck. All ready it is the best truck or vehicle that I have ever owned I will continue buying only Dodge ram trucks

I just went in to talk about financing for a new car after a car accident. The guys James, and Barry were great! They worked fast to help me with everything I need. They were super friendly and accommodating. Before I knew it they were telling me I was going home with a car today! Completely unexpected. They gave me the best deal possible so that I could save. I was very happy and excited to be leaving with a new car.

This Truck is a great value, fun to drive, and looks sexy. I love the dark grey color and all the bells and whistles on the truck

The vehicle I use for work the only complaint I have ( but it’s with all the new pickups ) is the length of the bed !! 2009 was a Hemi V8. The 2013 was a V6 - I didn’t notice an extreme difference with the gas mileage so I went back to the Hemi in 2014.

Glen Colton is top notch! Common courtesy all questions answered bent over backwards for me met my needs in a timely fashion I left there with a new vehicle, a smile, and a handshake!

Love this truck, worth buying and worth driving. I bought this truck for 3 reasons, quad cab 4x2 and HEMI power. This is my 3rd RAM truck . You just cant beat them on quality and price. Everybody else out there are way overpriced for what you get. Ford sucks. Chevy junk, but I would say TOYOTA is awesome to.

I contacted West Herr from Louisiana and was nervous about buying a vehicle via the internet and without seeing it in person. But they have gone above and beyond to put me at ease with sending me countless pictures..even of the underbody...and all the service records of the vehicle. My salesman Paul has maintained constant contact with me throughout the buying process to make things as easy as possible. Overall I couldn't imagine a very buying experience even if I had used one of my local dealerships.

This truck has planty off legroom and plenty of power is roomier that my old 2014 silverado That had before i traded it for this one