Buying a Car
December 3, 2018
This is the first time in a long time I have gone into a dealership to purchase a car. I had done business exclusively with one dealership from 1973 through 2009. However, since purchasing my last car in 2009 the dealership has retired and gone out of business leaving me wondering where to go. A friend, Morgan Chirico, started working at Elmwood Dodge recently and when she heard I needed a new car asked me to come to Elmwood Chrysler Dodge Jeep Ram. She had me speak with her boss Samantha Samagaio who said 'when you come in let me know'. On Saturday I went on line to see what used cars I might think about, and found a good looking 2017 Dodge Journey. Later that day, I stopped at Elmwood Dodge and asked if Samantha Samagaio was there, she came downstairs and introduced herself and we spoke for a bit. I told her what I had seen on line and that I just stopped by to see it. Sam introduced me to Richie Ruggiero...We talked for a while and I told him about the Dodge Journey I had seen on line, and told him I thought I was looking for a SUV. He showed me some new models, some late model Jeeps, and we discussed leasing vs buying, used vs new, sedan vs SUV. As we were walking back into the dealership I turned around and there was the Dodge Journey... It had just come back from a test drive. I looked it over - liked what I saw and Richie told me he would let me know if it had been sold. As I was driving home, Richie called and let me know it was still available... I called Monday and let Richie know I was very interested and asked if I would be able to take it for a ride on Tuesday and have my mechanic look it over. He said that wasn't a problem. So today, Tuesday, I went in at 10:30 am, took the car for a ride and to my mechanic who did a thorough look over and gave me the thumbs up! Went back to Elmwood and told Richie I wanted the Dodge Journey. I told Richie what I could afford walking out the door... Thanks to Benamino Sciarcon the numbers came together and we had a deal going. I had to get back to work but before I left I had the pleasure of meeting with Noel Tavarez. We started the financing paperwork and I went back to work promising to be back as soon as I got out of work at 4:30. I got back to the Elmwood Dodge and completed the paperwork with Noel, he kept the payments within my budget even when I wanted to add the price of a remote starter and extended warranty.. Richie took my lease car and gassed it up so I could just drop it off across the street, went with me to drop it off then drove me back to finish up everything. Everyone was helpful, happy doing their respective jobs and made this experience a GREAT one!!! I got into my new to me Dodge Journey and came home! The car will be going beck to Elmwood to have a remote starter put in and I cannot wait to go in and visit with all the new friends I have made this week! I have to say the reason I came to Elmwood Chrysler Dodge Jeep Ram is because Morgan Chirico is working there and asked me to come in... and the rest is history. Will I go back for another car, you bet I will. I will also refer anyone looking to buy a car to Elmwood Chrysler Dodge Jeep Ram! Thank you for a wonderful buying experience!