New and Used 2020 RAM 1500 Classic for Sale in Springfield, VA

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.

Great facility. Easy check in procedures and prompt assistance. Love the waiting area. Clean area with amenities. Professional and friendly staff. Safford will definitely continue to be my go to dealer for service!

I was there for 3 hours with two small children so I appreciated the cleanliness of the facility and the kid zone. There was a seperate space for kids with a TV on Disney channel .

My service writer, Carlos is the best! He even washed my car, avoiding a second errand! The wait was reasonable, service was excellent! I will always return!

Cool guys"Ken & Gary". They work as a team. And keeping there word of whats promise to the customer. Thanks for the service. Go Redskins.����⛽

Bottom line; low pressure sales and fair deals that have prompted my family to buy our last 7 vehicles from Safford of Sprintfield. We could not be more impressed with the 4 salesmen we have encountered with our purchases, and all have become trusted friends. Repairs have been honest and fair, so we alyways service our vehicles at this dealer, and our vehicles maintained by Safford have never left us stranded on the road. The facility is clean and comfortable, on hand vechicle inventory is impressive, and if what we were looking for was not on the lot this dealership has gone out of its way to locate or order what was desired. Ever since our first purchase at Safford 11 years ago, I have not set foot on any other dealer’s lot.

Monsoor Sultan is a great and informed salesman! The music in the showroom is a little too loud. The offer to sell me on a maintenance plan was not fully factual. The finance representative asserted the spark plugs need replacement at 30K miles; in reality, the manual calls for replacement at 100K miles.

Went into Springfield Safford for a repair and left with a new car. The team was supportive, informative, and never pushy. They allowed me to look for what I wanted to see and never pushed me for making a quick decision. It was the best car buying experience I've had. They have a great team working together there.

Great experience and service advisor was professional. The customer waiting facility was comfortable and pleasant with nice amenities. Made waiting for the car painless. Not to say the oil change and tire rotation was completed timely. Great job!

We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.

I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)

2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.

Get Todd when you consider buying a car. Such a good salesman. He is very professional, knowledgeable knowledgeable, and has such a great personality. He was honest and respectful of my wishes and need throughout the process of buying my Jeep. Thank you Todd😀

I recently purchased a Ram 1500. My sales representative was respectful, friendly and knowledgeable. I was able to get a deal, without the heavy sales pressure and got a good vibe from the entire staff. I felt very comfortable in this Dealership. I would have no problem going back to Waldorf Dodge in the future. Based on my experience, I recommend the Waldorf Dealership to all Dodge/RAM customers.

I thought after returning for my car service at Waldorf Dodge Service today, I would take the time to write a review because: These guys are fantastic, from the guys that greet you upfront, to the on queue technicians - they have never disappointed. They are always so friendly, pleasant and helpful...although they are all fabulous...Wes is the best!!! He takes always minute to chat and get to know his customers, superior customer service skills.

I recently purchase a 2013 Jetta, Joseph Coleman was my sells person. This experience was one of the best that my wife and I have had purchasing a vehicle. Mr. Coleman was honest and willing to assist anyway possible. Also I would like to thank Mr. Lewis Downing.

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

I had a 2005 Ram 1500 and it was great. I love the new style of this truck, it had everything I needed. For the price it should have had at least heated seats.