Used 2019 RAM 2500 for Sale in Delaware, OH

I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

NICK DOLDER (Body Shop Manager) is God sent!! I recently was in a car accident. The other driver was at fault. I dropped my vehicle off at the dealership, Nick ensured the rental vehicle would be at the shop to complete all the paperwork on site so I wouldn't have to make another trip. For 3 weeks, the insurance company gave us the run-around, trying to NOT approve all damages. Nick went to bat, and I did not have to get involved. He reached out to the insurance company MULTIPLE times weekly, and kept me updated on every step. I never once had to get involved because he did everything. After the THIRD WEEK, when the insurance company finally approved the claim, he contacted me and informed me when the work on my vehicle would be completed. The whole time my vehicle was being worked on, he constantly kept me updated. I can not sing Nick's praises enough. HOPEFULLY I will never have to go thru this process again, but should I have to, there's no question..............I will be going back to see Nick!! I would recommend this body shop over any other body shop in Columbus. Thanks again Nick!!!

I am in the process of purchasing a new car. Roger Moore is very knowledgeable and patient in helping me find the right car for my needs. I will definitely recommend Roger to my family and friends for their car buying experience. Thank you Roger!!

Each used car had a brochure about its features. Sales person had good follow up that was not high pressured. Only criticism was that their customer parking lot is too small.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I looked at their used car selection online and they had so many wonderful choices. I was so overwhelmed by the selection that I decided to go with another car at a different dealership, that I had test driven. I called inquiring about a car and the person said she would call back about its availability. It was some time before I heard back, but that was because she had gone to get the car at another dealership. I was so impressed with their passion to show me a car. I'm keeping them as an option for the future.

Top notch dealership! The process of taking home my new SUV from start to finish at Bob Caldwell Chrysler Dodge Jeep Ram was excellent. Cortney Hunter was extremely knowledgeable and professional. I had called ahead so he knew I was coming in, when I arrived he greeted me at the front door and we started the paperwork immediately. He took the time to explain every button in my SUV and answered every question I had. He even made sure all my Bluetooth and Sirius guardian was set up and working, which is such a help.(We all know how frustrating that can be) All my options were explained to me to where I understood them clearly and I felt that my highest expectations were exceeded. Cortney made my experience at Bob Caldwell very quick, easy, and pleasant and I would recommend him if you’re looking to take home your next vehicle !

I am impressed with the attention I was given when buying my dream car - Kia Soul. After finding Bob Caldwell’s site on the internet, I sent a message asking if the Kia was available, Brandon Lara called me immediately! I was amazed! When you are in need of a car, go to Bob Caldwell, ask for Brandon Lara. He is a very gracious young man & will help you find your dream car!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

We were on our way from California to Colorado via I-80 with our 5th wheel in tow and had the unfortunate experience of having the turbo charger on our 2011 RAM 2500 breakdown on us between the Salt Flats and SLC. Contacted John (the service manager) @ Performance Chrysler Jeep Dodge. After discussing the issue and having no where to go with our 5th wheel, John offered us to have it towed to their lot and that we could stay there. We got their at 10 pm not knowing what the problem was or how long it would take to fix. The next morning John came in at 6am to get us checked in. He had already spoke with his diesel mechanic the night before so they had a good idea what to look for. They were ab le to identify the problem, send their parts runner to SLC to get the parts, and get them installed and us back on the road by 3pm that day. Great service guys!!!!! Thanks for helping us out

Not a single fault great people couldnt go wrong with this dealership see Jesse.

Jim Ginther did an amazing job! I said hellcat and he said come with me! He’s very knowledgeable! Very friendly! And made this a great buying experience!!! I grabbed 2 business cards!!!! One for me and one for a friend! I have become a lifelong customer of performance

Very professional and courteous sales and service staff.

We bought a 2013 Dodge Charger R/T in 2016 from this dealership. Unfortunately, my husband was involved in an accident this past Sunday and the car was totaled. PCDJ was able to find us the same car (a model year newer) and got the financing approved before the totaled vehicle was paid off. I really appreciate them helping us in this time of need. Tyler Brown is a great salesman and makes sure you get everything you need.

After a negative experience at a nearby dealership, we couldn't have been happier to have such a nice, knowledgable sales rep. Leonel Fernandez was great to work with! He had us in and out very efficiently, while still being thorough in explaining details and answering questions. I would definitely recommend both Performance Delaware and Leonel to someone in the market for a new car!

I stopped by to have my car repaired. While I was there the excellent sales team checked to see if I might be interested in a new car. Unfortunately, they did not have the model I was looking for in stock. I expect that they will follow up if they find the car I am looking for.

Just what I was looking for and I’m very pleased. Would definitely buy the same vehicle again. Took awhile to find the right interior but well worth the wait.

I recently leased my 4th Jeep from Coughlin Marysville, even that I live in Florida since summer 2017. Randy and his team worked hard to get me a satisfying deal, and Glenn was very responsive to my many questions. For me the best Jepp dealer in the Columbus metro area

Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.

NICK DOLDER (Body Shop Manager) is God sent!! I recently was in a car accident. The other driver was at fault. I dropped my vehicle off at the dealership, Nick ensured the rental vehicle would be at the shop to complete all the paperwork on site so I wouldn't have to make another trip. For 3 weeks, the insurance company gave us the run-around, trying to NOT approve all damages. Nick went to bat, and I did not have to get involved. He reached out to the insurance company MULTIPLE times weekly, and kept me updated on every step. I never once had to get involved because he did everything. After the THIRD WEEK, when the insurance company finally approved the claim, he contacted me and informed me when the work on my vehicle would be completed. The whole time my vehicle was being worked on, he constantly kept me updated. I can not sing Nick's praises enough. HOPEFULLY I will never have to go thru this process again, but should I have to, there's no question..............I will be going back to see Nick!! I would recommend this body shop over any other body shop in Columbus. Thanks again Nick!!!

The Tradesman 2500 is a great work truck with solid power and load capacity, while having tons of comfort and design features. I do wish the Hemi had better fuel economy...it’s basically the same as my 2002.

Jeff Cavendish made buying the perfect car, perfectly smooth. From over 100 miles away we worked though a quick and easy Q&A and negotiation. Two hours later I was on site and found everything EXACTLY as Jeff described. A few signatures and a handshake later I was driving home a fabulous ride. Jay Shepler breezed through the paperwork and red tape with me, going above and beyond. No mess, no stress. I only wish these guys were closer, I'd go to them for service too. Nice work, Coughlin Crew!

Amazing truck. Towed great and is comfortable on long trips!! Highly recommend. Has tons of storage and plenty of foot and leg room. The 8ft bed in my opinion is a must have and glad I have it!!