Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC Review
Service - Oil change
by Angie from Chardon, OH
November 5, 2018
4.8 (246 reviews)
Appointment was a breeze to schedule. Everyone I spoke with and/or interacted with was very pleasant and attentive. Service was done promptly, and they even offered to wash my vehicle, it's the little things that go a long way! Great Service!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
Called and got an appointment within a week. The service was prompt and completed within 1 day (good considering it was for 3 recalls). They even washed my vehicle.
Called and got an appointment within a week. The service was prompt and completed within 1 day (good considering it was for 3 recalls). They even washed my vehicle.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Yet another great experience at Preston Ford. We recently purchased a 2018 Ford Escape and just love the vehicle. Ford models seem to always give a lot of bang for the buck and this one is no exception. In this chilly weather the heated seats are a wonderful feature. Over the years we have also owned an F150, Contour, Taurus and Fusion and they have all been great.
Our salesman of choice, Greg Chismar, is always a joy to work with and makes the buying experience fun.
Preston Ford is conveniently located for us, however, we would go there for purchases and their top-notch service department even if it wasn't. Good hot chocolate, too!!!
2017 RAM 2500 Big Horn Review
Happy Ram owner
by Joe from Germantown, Kentucky
April 2, 2019
5
Just what I was looking for and I’m very pleased. Would definitely buy the same vehicle again. Took awhile to find the right interior but well worth the wait.
I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru started making deliveries in June and I received the 3rd Ascent received by Ganley in Wickliffe. Brad and Mike Kaminski kept me informed throughout the process and while they weren't offering any deals on the Ascent due to the high demand and limited production, they did work with me on the trade of my 2016 Outback. I've bought a lot of cars in my life and while the process is always a little painful, dealing with the guys at Ganley Wickliffe is relatively pain-free. The 2019 Ascent is the 2nd Subaru, I've purchased from Ganley Wickliffe and the 6th Subaru that I've owned in my lifetime. I love the car and its a good group of people at Ganley Wickliffe. They are low pressure and well informed.
2017 RAM 2500 Tradesman Review
Great work truck
by James from Lahaina
March 28, 2019
4
The Tradesman 2500 is a great work truck with solid power and load capacity, while having tons of comfort and design features. I do wish the Hemi had better fuel economy...it’s basically the same as my 2002.
Ganley Village Chrysler Dodge Jeep RAM Fiat Review
Best around
by Moon13 from DealerRater.com
November 6, 2018
4.7 (1304 reviews)
We recently purchased a 2017 Jeep Renegade for our daughter. Gage Wojo was our salesman and he was wonderful. He was very knowledgeable and super friendly and polite. Gage gave us some very interesting information about the vehicle that we weren't aware of and helped us make a decision. Never once did we feel pressured. Gage even gave us a tour of the service department. The Sales Manager, Ken Kukwa, was great. He helped us reach a deal and even tolerated our "haggling", while finding a way to meet in the middle. Bob Kukwa handled the financial part of our purchase and he could not have been nicer! The service manager, Bill, introduced himself and made us feel right at home- yet another super nice guy! Honestly, this dealership seems like it is made up of the warmest group of people? We intend to stick with this dealership! All we look for when buying a car(or anything really!) are kind people, a fair deal, and dependable service. Ganley Village has all of them! Thank you guys!!! We'll be back!:)
2018 RAM 2500 Power Wagon Review
Great truck for the money!
by PapaRam from Bernalillo NM
May 12, 2019
5
Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.
Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC Review
service for recalls
by DeAnn Brett from chagrin falls, ohio
November 5, 2018
4.8 (246 reviews)
my experience was extremely satifying, wish we would have started here from the beginning. Nice group felt very welcomed and treated as an important customer.
Had an appointment in the area and wanted to save time and happy I did. I had mentioned I may be in the market for a new or certified SUV and I was given a saleman to take a few vehicles for a test drive.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.