Hurricanes cause havoc whenever they arrive in a state. For most of my life, I have been terribly lucky. I have never lost a home, a loved one, or any large ticket item, like a car. Then, Irma hit. My neighborhood had never flooded, not in 14 years. We do not even live in a flood plane. I was worried about the wind though and moved my new to me car (a Toyota Avalon Hybrid XLE Touring Edition in Ooh La la Moulin Rouge) from my driveway to the street to avoid a treepocalypse (A tree landing on my car). Turns out my trees were the least of my worries. While we had flash flood warnings throughout the night, and a few close calls with the pool overflowing, I never thought my street would flood. I woke up the next morning to my neighbors banging on my door telling me my car needed to be moved. It was already too late, it was thoroughly flooded. I was devastated. I loved that car. I smiled every time I drove it. In less than a day I knew the car was going to be totaled. I started looking for a new Avalon Hybrid to no avail. My husband found a Lexus 300h at a place near us in Jacksonville. It looked like a good deal if and only if, you could overlook it had obviously been in an accident and no one wanted to admit it at THAT dealership. In addition, the buying experience at that first dealership was awful. I only have one word to describe that other dealership, "Sketchy." I walked away because it just felt wrong. My husband than found the same car, only with more bells and whistles, at Daytona Infiniti. I emailed the dealer and talked to Chris Stevens a couple of times and scheduled an appointment to drive down on a Friday. He called to confirm several times, and I even gave him updates on our progress through traffic. When we arrived, it was later than expected. I had a long, emotional couple of weeks up until that point and was probably not easy to deal with. But, Chris Stevens, David Hildenbrand and Dean Vasile made my experience at Daytona Infiniti one to be remembered. They were very patient with me (I was exhausted and emotional). They handled my tears like champions. They were all extremely professional and stayed with us on that Friday night to try and make a deal. They close at 8 but stayed until 10:30. I felt horrible keeping them away from their families, but they continued to tell me not to worry. It was getting late and I was exhausted. We really could not get anywhere because all the lenders were closed. They asked if we could drive back in the morning from Jacksonville. It was then my husband told them we knew we were not going to reach a deal late on a Friday night and we already had a hotel room ready, but we would be back in the morning. The next morning, we arrived and Chris, David and Dean were ready to get back to work for us. Chris Stevens, David Hildenbrand, and Dean Vasile, were amazing team who worked tirelessly to get me into the car I wanted. They did whatever was necessary to put me in that Lexus. I have to say they even went above and beyond when they completely detailed my husband's truck and filled it with gas for the ride home the next day. I can honestly say, I hope I never have to go through what I did with another car; but if I did, I would definitely go back to Daytona Infiniti. It was a totally different car buying experience. Fabulously phenomenal is the only words I have for my experience with this group of consummate professionals. Chris even called several times to find out if I still loved the car. I just have to say, I love it more and more every day. It could only be better if it was Ooh La La Moulin Rouge in color! :) The pearl is pretty though. P.S. It was also our anniversary, so they put a bow on the car!
Excellent service professionals. They made us feel special, and I felt they really cared about us and our car. The service was preformed quickly and we were presented with an inspection that made us feel confident about our car. The women that greeted us was very polite and the service manager also talked to us and really made us feel good about the dealership. The young man who worked on our car was also very nice and knowledgeable, Great job Jack Wilson Buick, we will definitely be back as we have family here and visit often!!
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We had our best car buying experience today. The entire staff was friendly, professional, and knowledgeable. Our sales representative, Eric Cortez, worked with us to get us into a great Rogue! Highly recommend Nissan of St. Augustine.
An enjoyable experience with Jack Wilson Chevrolet
by SteveT from St. Augustine, FL
November 5, 2018
4.5 (57 reviews)
New residents of St. Augustine, FL and have had 3 service experiences with Jack Wilson Chevrolet. Two were of a fairly above average repair variety. All were handled very efficiently and quickly from scheduling to completion. Overall a great experience.
I have a great sales person, the best in our area by far. Back that up with a great service person, and you get a winning combination.
It's easy for me to recommend Daytona Dodge/Ram, and as a past Post Commander of the VFW, American Legion, and Amvets, I do every time the subject of autos and trucks come up.
2018 RAM 2500 Laramie Review
Great truck for the money!
by PapaRam from Bernalillo NM
May 12, 2019
5
Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.
Mark has done an amazing job helping me with the repairs to my car! Amazing customer service! Thank you Mark!
2018 RAM 2500 Tradesman Review
Love dodge
by Dkw from Stonewall ok
May 2, 2019
5
Great truck very reliable plenty of room to haul everything!!!!! Love my truck!!!! Love my truck!!!!! Love my truck!!!!!! Love my truck!!!!! Love my truck!!!!
VW St. Augustine does everything right that pretty much every other dealership I have ever been to has done wrong! I worked with Ben Soares over the last month in my search for the "perfect" new car. Prior to my experience at VW St. Aug I admit I had a pretty bad opinion of most car sales people... Ben totally changed my mind. He was so easy to talk with and seemed to completely understand that not everyone can walk in and buy a car on the spot, nor do they want to. He genuinely cared about what I wanted in my next vehicle as well as what financially made sense for me and helped make the two align. I originally went to test drive a VW based on best of 2015 car reviews but no personal experience in their vehicles. Even the base models of all of the cars I drove blew most of the pricey top of the line vehicles I looked at at other dealerships out of the water. The attention to detail in their vehicles as well as to their customers needs, along with the very reasonable price tags will keep my customer loyalty for years to come! Thanks Ben for all your help in the process!!
2018 RAM 2500 Tradesman Review
Very capable truck
by Pburch from Melbourne FL
April 24, 2019
5
This truck has the payload i needed to pull my travel trailer. Plenty of power, rides good, great looking paint job. One of the quietest running trucks I have ever owned
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