Used RAM 3500 Tradesman for sale near Grand Prairie, TX

The Express Service Department always makes me feel like my Jeep and myself are special. I know that I won't be let down. Travis and his crew are awesome!

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

I bought a new Jeep on 7-11-20, and the experience was excellent. A few weeks earlier I had contacted the Sales Team for a trade assessment of my old vehicle, and all of the information and options were provided very timely. The financing process was very fast and I had to spend very little time at the dealership. Great people and operation.

Worked with Alonso C. in the used car area. Had previously researched the vehicle I wanted (2018 Chrysler Pacifica) and he made the process easy, non-confrontational, and easy. The title guy and I didn't get off on the right foot, but that's probably I intentionally put in a pause to the buying process and had to leave to get my financing from my credit union. Overall I would buy again from this dealership, and Alonso specifically.

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Outstanding service; expert friendly folks! Highly recommended service provider for the make and model car that I own. I will come back for future service procedures and or product recalls.

It was a breath of fresh air dealing with Jason Perez at Hyundai Burleson. He was very honest and kind. I had been looking for a new Palisade of Kia Telluride which were very difficult to find in this market. Jason kept me up to date on the availability they had of Palisades. When it came time to purchase it, Jason was upfront and honest about the price, which was actually a better price than what the other DFW Hyundai dealers were offering. After purchasing my Palisade, Jason continued to stay in touch to offer any help or answer any questions. So pleasant!

2016 SRW 3500 4x4 Megacab Aisin trans Laramie Pulls my 18000 pound toyhauler anywhere i point it! Other than a dishonest dealership here in Decatur Il. that put a gasket bandaid on a front end cover seal, under warranty, instead of replacing the seal of the crank, the real problem, this truck has been exemplary! 24.5 mpg at 80 mph, 14 to 15 mpg in town. Nothing goes wrong and it just keeps on running!

Recently purchased a nee to me ram 3500 pickup from Dennis Hackler from Silver star motors. He worked with the with me the whole step of way(I was purchasing from out of state)during the process. He even had a Uber pick me up front the airport and drop me off at the dealership. My truck was sitting out front fueled up and ready to go. The dealership was clean and had a good selection of vehicles onsite. Did a test drive, signed a couple peaces of paper and I was on my way down the road back to Florida. When it comes time to buy another one, I will check there website first. Thanks Dennis! I appreciate it.

If you want to sit around all day, haggle for a price, have someone go back and forth and talk to “the boss,” and generally have an all-around traditional car buying experience, this dealer is NOT the place for you! These guys have a niche and they know their stuff; you’re not going to get the run-around here because their prices are already competitive. My salesman, Anthony, was fantastic as was Jeremy, the finance manager. If I hadn’t sat around and visited with them both, I could’ve been in and out in an hour. This is how buying a vehicle ought to be.

Competitive pricing, professional service, quick response time, and a fantastic overall experience. The entire process was low stress, which was very much valued and appreciated. Highly recommend any of the Hiley dealerships for your automotive needs.

Found a 2013 Ram 2500 that was already set up with 5th wheel hitch and more bells and whistles than I could imagine. And at a very fair price. Our salesman, Bill was very knowledgeable about the truck and taught us alot. They are a No Haggle dealership because they are priced right and don't pressure you. We are very happy with them and would do business with them again. The whole experience was positive. All the staff was vary courteous and professional.

Rey was able to get us into a truck with minimum down payment. Thank you Rey and Tariq

Only complaint i have is why does it take so long to make a recall.My truck is for mostly pleasure so miles are low.Its out of bumper to bumper warranty and now abs pump hcu is out and they dont have one available or will not recall it knowing its been a problem for alot of trucks!!!!! CHRYSLER YOU NEED TOO MAKE THIS RIGHT!!!! THANKS!!! ALOT OF MONEY FOR THESE VEHICLES TOO BE SO FLAWED!!!!

I went in and looked at truck drove the truck and came back after they got me financed, and it ended up taking the truck home. Great experience. I recommend them to anyone. They're looking for a nice truck.

Matt is great. Service was excellent not pushy at all. Very fast with the paperwork didn’t have to sit all day like other places.

Matt was excellent to work with. He got my son in his truck, and was very helpful and honest. We will be doing business here again. Thank you

Dennis made the buying process very easy and I was able to drive away with the truck I was looking for in no time! Highly recommend

Best explain buying a vehicle ever. No bs. I found the truck I wanted and Sterling hooked me up. Came in signed the paper work and drove away.

I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.

Mitch was our rep. and he was absolutely fantastic and on the ball. I never felt pressured and he was a real pleasure to work with. The easiest experience I have ever had buying g a vehicle. I found the truck online and everyone we talked to at the dealership made us feel welcome. A great experience!!!

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Very professional and friendly, good people to deal with not like your regular big car dealerships. Would highly recommend this place to others in the automotive market.

We stumbled upon this dealership while shopping for my husband a new work truck. We found what we thought to be a great truck located on the Houston lot. Unfortunately after having it brought in to the Dallas lot our salesman notified us that the vehicle was throwing a ABS code. We were at the Dallas dealership on a Saturday, so not much anyone could do for diagnostic/repair. We decided we would drive the truck home and have it repaired at our local dodge dealership. Considering it was under factory warranty and extended warranty we had no reason to believe it would be a huge issue. WE WERE WRONG!!! The truck had essentially been chop shopped and was completely un repairable under any warranty! Our salesman D’Andre and the GM at Dallas were nothing short of amazing to us! We were able to get out of the original truck and into another within a week! They even let us drive the alternative truck for a few days to ensure we felt confident. They were very communicative and never hesitated to answer all questions we had. We never felt like a bother or that we had to be mean to get this disaster situated. I think our situation was just unfortunate. The Dallas dealership was VERY professional and helpful and we could truly feel that they cared about us as a customer and their name as a business! Would recommend anyone looking for a vehicle to give them a try! Ask for D’Andre

Built solid, tons of room in the crew cab as well as in the long bed, gets better mileage than I thought it would 15.2- City and 17.8 HWY, 8.3 with 22K lb. 5th wheel. I don’t feel the Grand Design 397TH behind it on travel days. This truck is equipped with the 4:10’s H/O, A transmission. The vehicle when bought had 10,500 on it and I just rolled 15,835 with zero issues.