Used RAM 3500 trucks for sale near San Jose, CA

I dealt with Nuvia and she was pleasant to work with. She did a great job walking me through the vehicle information and providing me with the Car Fax report. When I picked up the car, the documents were ready to sign beforehand and I drove off within 30 minutes of arriving. I would recommend dealing with her.

We were looking for a 2021 Honda Accord Touring and were able to find three for sale at Ocean Honda. Unfortunately, by the time we scheduled a trip to Santa Cruz only one car was left. We had received Emails from both Robert Estrada and Michael Livanos from Internet sales and we went down to visit their dealership. Years ago when they were in Capitola I received excellent service on an older Honda Accord which they fixed stating it was still under warranty. I was quite surprised that my Wife and I weren’t stormed by Sales People when we pulled up. We were able to walk around the lot without anyone coming out and starting a sales pitch. When we went in and asked to speak to Mr. Livanos who advised us that that last Touring car was sold, but he spent a couple of hours with us in looking at cars. Prior to leaving we had obtained a value on our trade in and had ordered a car. All the Staff were very helpful in assisting us during our visit. Plenty of parking and the Dealership was well laid out and clean.

Professional and great customer service by Chris and the team made this an easy buy

I recently purchased a 2022 Jeep Wrangler Rubicon 4xe. CDJR Morgan Hill took the time to understand my needs and made me a deal I could not pass up. The Morgan Hill package is worth ever dollar consisting of a complete exterior/interior protection application and coverage package, 1 year LoJack coverage and a nitrogen tire roadside coverage package. Thanks Brandon and Jose.

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

Elias and the team at Normandin get high marks for our purchase. All involved were courteous and went above and beyond to get the purchase completed. In a process that can be lengthy and even stressful was made much easier with everyone's professionalism. A much appreciated experience.

Bought a jeep rubicon online and over the phone. Easiest deal I've ever made on a vehicle. Jose and David did a fantastic job of getting me price out the door with no bs.everything went as planned,jeep was delivered 300 miles away as promised! Can't say enough good things about this dealership!

I always get what w expected from the service department and of course the customer service top notch. I been a satisfied customer every time they serve my jeep

I was extremely impressed by Edgar Maldonado . We have had our share of not-so-great used car dealerships However, he was a breath of fresh air. Reasonable pricing, good service, Fast and professional. They show care for their customers. I definitely plan on coming back for car #2 If I could rate 100 I would! Thank you so much Edgar. I’ve bought multiple cars from dealerships & I got to say this one was the best experience!