I am from South Texas and flew up to New York to pick up a 2011 Jeep Wrangler. This was on a Thursday and my plan was to land and start driving down. After leaving Brooklyn I noticed the vehicle was not shifting into 2nd or 3rd gear so I could not drive move than 40 mph. This was already around 4 pm. I pulled over at a travel center and started searching. I found Route 1 was 30 miles from me, told them I was just passing thru and I would need to be back at work on Monday and they gave me a 6:15 am appointment for the next day. Meghan Dornisch (assistant Service Manager) took us in evaluated the situation and advice me that the vehicle needed more testing. We retuned at 10 a.m. and the vehicle was fast tracked into the service area. Within 30 minutes the problem was diagnosed as defective module in the transmission. They looked for the part and said they could have it in by the next day (Saturday). Meghan called me on Saturday morning to let me know that the part was in and the vehicle would be ready later that day. Her team had the Jeep running by 2 pm and we started our 30 hour non stop drive back to Brownsville, Tx and made it in time to watch the Cowboys lose the Texans. All in all Meagan showed great professionalism never promising something without verifying first. She help me make an informed decision and everything worked out in the end. I don't know how much she earns as the assistant service manager but she definitely deserves a raise! Excellent service! There were other dealerships in the area but Route 1 was the only one who would take us in on short notice and they delivered!
Trading in my old car with Quality Auto Center of Springfield was one of the best things that happened to me a year ago. Jimmy didn’t just get my former car sold in the space of one week, he also got me approved for the company’s car financing program, and ensured that I drove a 2016 Mazda 3 home, which was just one of the many tremendous pre-owned cars on display in the showroom.
They kept my 2013 Ford Fusion running for some time until I needed to sell to get a new one. Marilyn told me all I needed to know about trading in vehicles and selling my car wasn’t a big deal when we got the right offer. I then applied for the dealership car financing program, which got pre-approved in no time. Used some of the money I got from selling my old get as a down payment in getting my 2017 BMW 3, which was one of many fantastic pre-owned cars in the showroom.
I was looking to lease a new vehicle I heard about Flawless Automall in Woodbridge,NJ, was recommended to see Isaac Resek upon my arrival Isaac immediately got up walked outside to intruduce himself to my husband & myself, Isaac was nothing but a Total Gentleman, Friendly & Professional. Never in all my years of leasing cars did I ever have such a Stress free, no games played, up front, honest all around Great experience when leasing a vehicle. Everyone at Flawless Automall were friendly & made you feel welcomed. I will definitely do business with Isaac again & will let everyone know about my great experience with Flawless Auotmall.
I had the pleasure of working with Akeem. He demonstrated a wealth of knowledge on the inventory which made picking the right vehicle a breeze. Thank you Akeem and everyone at EMG for a great experience! Highly recommended 👍🏽
2018 RAM ProMaster 1500 Low Roof Review
New vehicle purchased, 350 mile initial review.
by D.J.G. Jr. from Deland, Florida
April 5, 2019
5
Purchased this vehicle as an alternative to the AWD SUV I had planned on getting. Was very reluctant at first but ended up making the deal. Wanted an AWD SUV to start doing road trips across America starting in 2019. Gave it 5 STARS Reliability, but C-Mon it only has 300 miles on it so look at longer term owners for a Reliability score.
Family ended up needing a vehicle capable of being used part time as a wheelchair ramp vehicle, and the Promaster had the lowest load floor of the full size vans. So that's what I looked at and ended up purchasing.
Got the 136" wheelbase high roof, and after owning it a couple weeks went from meh to absolutely loving this vehicle. It felt huge at first, you sit higher than 4x4 1 ton trucks, and it's over 6' wide internally! Yet despite it's intimidating factor it still fits if just barely into any normal parking spot! It's the perfect size for a non commercial user like me, tons of room internally but can park anywhere.
I've owned tons of new and used trucks over the years and even I was a bit iffy driving this at first. Poor visibility as it has no windows out back, but the great side mirrors and backup camera quickly took away that intimidation factor. Now it feels just like a very tall Minivan and I can drive it around parking lots with ease.
What amazes me even after a few hundred miles is the turning circle! I swear it has a tighter turning circle than my 2014 Nissan Altima that's my daily driver! It's insane how it can make U-Turns and swing around in parking lots so easily.
Finally the more I look over the vehicle the more I love how they built it. They claim it's the easiest and cheapest commercial van to service and maintain and I'm a believer now. Fuel Pump access is under a cover in the cab, and almost everything for normal maintenance and repair is easily accessed via floor hatches or under the hood.
The interior is very odd looking but functional, the Ford has a much nicer looking Dashboard layout though. I do have to say though this Promaster's dashboard feels very durable and just makes it feel like a big rig compared to a wagon like the Fords did. I may be weird but I like feeling like I'm driving a Big Rig and ended up even loving that.
Really my only complaint for the vehicle is the interior paint. I've hauled a few things so far and I swear the paint on the interior floor scratches just looking at it! I have ordered Hurculiner to roll onto the floor and wheel housings so I never had to worry about it again. Plan on doing 3 coats just to give it a nice thick barrier to protect the metal.
Didn't really want to buy this 'Stupid Bug-eyed Van' as I called it at first... But good god I've ended up falling in love with it's useful design quirks and honestly fun to drive around high seating position! I swear I feel I could put anything in it and it would haul it without complaint, and the lower load floor has no step on the side or back doors and is level all the way across.
If you're not familiar with this dealership, I'd suggest you check it out. Not only do they have the hottest selection of used cars you've ever dreamed of, but they are very fair on price and willing to work with you. I just bought a 2017 accord v6 coupe - it's still covered under the factory warranty and I saved $10,000 on the original sticker. Akeem was my sales person , made everything work for me the way I wanted it and I really enjoyed the whole experience. I am overall very satisfied with my experience here. This place is truly a cut above the rest. Thank you EMG staff!
I walked into Route one CDJR and was greated right away by Paul. We sat down and I explained to him what I was looking for and what I could afford . Paul went above and beyond in getting me into a vehicle that totally exceeded my expectations and the whole experience was quick and painless, not once did I feel rushed. I was so impressed by the deal that i got I brought my father back two weeks later and Paul showed the same professionalism and attention to detail. Within an hour we had great deal on new jeep which my father is absolutely thrilled with. 👍🏼
Starter Motor Replacement and Multiple Fluid Exchanges
by Joe S. from DealerRater.com
November 5, 2018
4.7 (891 reviews)
I bought my 2005 Jeep Grand Cherokee from this location back in December 2004 when the dealership was known as McDonagh Chrysler Jeep Dodge and have always had great service from the staff working there. I was extremely pleased when the facility reopened as Rt 18 Chrysler Jeep Dodge and I found many of same people still working there. Service today is as pleasant and thorough as in the past. Rich Warren, the Service Advisor, was super busy on the day when I dropped off my Jeep. The starter motor had failed and I had long list of other work to be done. Despite the hecticness, Rich wrote up the lengthy work order (ten different items, to be exact) and got everything right on the first go-around. He is a fantastic person to deal with. Many thanks, Rich! Thank you also to Chris Spahr! He is Service Tech/Mechanic who performed all of the requested tasks. Rt 18's team gets very high marks for outstanding quality and attention to detail. Good job everyone!
I cannot say enough good things about Quality Auto Center! Peter, Juan, Henry and Sam were amazing from start to finish! I am a recent college grad and needed a good, reliable, economically priced vehicle, now that I'm out in the working world. Peter showed me a number of vehicles that fit my likes, and payment range, and let me decide exactly which one I liked best (I chose the 2014 Honda Accord). And when it's time, for my next car, I'll be back, and will be looking for Peter. I am one very happy girl and a customer for life!!!! Thank You!!!!
Quality Auto Center has a great variety of luxurious cars. They're all pre-owned but they all are in top condition and some of them have even been produced this year! I checked their site and saw they have a brand new Dodge Challenger which is my dream car. I called them and spoke to Marilyn to check the price and he told me about their financing options so, in the end, I decided that this Dodge is my next car. Now I'm driving it and I couldn't be happier!
I was looking to lease a new vehicle I heard about Flawless Automall in Woodbridge,NJ, was recommended to see Isaac Resek upon my arrival Isaac immediately got up walked outside to intruduce himself to my husband & myself, Isaac was nothing but a Total Gentleman, Friendly & Professional. Never in all my years of leasing cars did I ever have such a Stress free, no games played, up front, honest all around Great experience when leasing a vehicle. Everyone at Flawless Automall were friendly & made you feel welcomed. I will definitely do business with Isaac again & will let everyone know about my great experience with Flawless Auotmall.
I felt chances of me getting a car were slim. AliG helped take the stress out of buying a car. No question was too silly and every aspect was very clear. I only had to say my specifications once and he was off to work on finding an suv with 4wd in my range. Every last option out there was presented to me. No xxxxxxxx and no bait, this is how buying a car should be. Especially for a first time buyer when it???s hard for dealers and banks to accept you. This location works for you! Thanks to AliG I am now a proud owner of a 2018 Jeep Renegade. My pick, my price, in MY name. I cannot thank AliG and the staff enough! Great vibes from everyone when you walk in the door. I???m so happy I went with AliG I can???t imagine it going any better seriously! THANK YOU!
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