Used RAM for Sale in Bourbonnais, IL

So, all of you should know one thing before I write this review. My girlfriend and i, just got a 2013 Dodge dart 4 months ago. We came back in yesterday on 2/22/2016 and I was looking for a cheap car. Like most of you, (who wants to spend a fortune, right?) However, I was wanting something with less than 188,000 miles on it (that's what my current vehicle had) and was looking at an impala with 107,000. I, however, was not satisfied with it because of the amount of miles it had. Sergio Garcia was able to get my numbers where I needed them in order to get ANOTHER 2013 DODGE DART!!! This thing is awesome and that was a job well done! Definitely satisfied. I walked away with something better than I expected, while still saving my wallet!! Head over and go see him if you are thinking about getting another vehicle, right now! Definitely worth the time! Also, great customer service over there as well! So, stop reading the review already, and go get yourself a new car!

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

I highly recommend making this your new dealership! As soon as my mother and I walked in we were greeted warmly, and a manager got us seated. Our sales consultants name was John and he was spectacular! He understood what my mom was looking for in a new vehicle, and helped her look through several cars. After test driving one and didn???t care for it, she found the car that was a great fit for her, and purchased a 2019 Jeep Grand Cherokee! I got to try out a preowned 2010 Dodge Avenger SXT and I fell in love with it! Through out the whole process, John was very accommodating and caring towards us. In every business, there should always be friendly and helpful staff like himself. Keep up the excellent work. Thank you so much for the fun and entertaining experience while finding our new vehicles!

I have known Bert for a great number of years and consider him a dear friend, although I've never purchased a vehicle from him. When the opportunity to purchase a Civic type R at MSRP came up, I was the first person he called, texted, emailed and probably even sent smoke signals. I have been driving Hondas for a long time, my first new car was a 1995 Civic EX w/ABS which I owned for almost 14 years. I traded it in for a 4 year old 2004 Civic Si, which I still have. He remembered me coming to him about the petition to bring the Civic type R to North America, which I gladly signed, I even went so far as to send a rather long email to Koichi Kondo himself, who at the time I think was the president of North American sales. Having know how much I wanted one, but being discouraged by the mark ups. He thought of me first, and I am very grateful. I am now the proud owner of #16598. And as indicated by my past history, I plan on enjoying it for a long time. There is a simple reason for Bert being awarded by Honda as a great salesman, it's not because he's good at selling cars. It's because he is a genuinely good person, he cares more about the customer than the sale and that is very easy to see. Again, Thank you Bert. Sincerely John Olson

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

Although I wasn't able to purchase a vehicle form this location yet, they are very helpful.

I just purchased a vehicle at Phillips Chevrolet 9700 West Lincoln Highway Frankfort, IL 60423 with Konrad Chatys on Saturday, 2/18/2017. Konrad and his team were nothing short of amazing from the moment I arrived into the dealership. I came by myself, very nervous, anxious and discouraged. I had just left Car Max where I was told that I would have to give them thousands of dollars for them to give me any service. Keep in my mind, I am driving 35/40 miles a day to work and was putting more money into my car on major maintenance (plus monthly payments), than enjoying my 2 yr old Nissan. From the moment Konrad introduced himself to me, he listened to every single concern, from my credit score, to having a car that was great on mileage, to even as small as the color I would like to drive in. ' I went from a dealership who wanted me to give them thousands of dollars for a USED car, to a dealership and a Product Specialist who accommodated for my circumstances with NO money down, not the best credit, reasonable car note PLUS a warranty, referred an insurance company AND payed off everything I still owed on payments, NOT TO MENTION, what was given for the car! I have told every single person who will listen, to go schedule an appointment with Konrad. I have never felt more safe and protected with a company, than I do with Phillips Chevrolet. They gave me advise on ways to increase my credit score and even other opportunities that will be available at a later date. Everyone greeted me with a smile and was willing to assist at any moment (regardless of the fast pace environment). As if that was not enough, I even received a call the next day to inform me that I left my reading glasses in my old car, AND they stayed after the closing time to accommodate for my crazy hospital shift! It's rare for a woman alone, to come somewhere and not feel taken advantage of, and for that I could never thank them enough. I cannot actually give a review on repairs, but with the warranty and customer service, I do not have a doubt that they will be able to point me in the right direction. The only thing that I was bummed about was my car window sticker. I did not think to ask for it, but I have received a ticket on my car because of it. So when you are trading your car be sure to take EVERYTHING lbs. BTW- I am not a robot,nor was I payed to do this survey (haha). I am just extremely impressed. THANK-YOU GUYS AGAIN!!!

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast... We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway. Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!

Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽

This car is better than my expectations , roomy , quick Room for the family and the two large dogs Hauls anything and everything. Love everything about this truck

Will not own another truck besides a dodge ram great truck for the price and performance is outstanding as well as the ride is most comfortable I’ve had I may truxk

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I went in for a scheduled oil change on my 2015 Compass and as I was waiting in the lobby I was approached by Fabian Diaz. I already knew what he was going to say because this has been tried before when I've went in for a service call. I was a bit tickled because I really did not want him wasting his time with me when he could have been working with someone who probably would have required less effort with the finance company but his first statement was "Let me do what I do, no negative thoughts only positive thoughts." So I sat and waited. Ryan Ganser (finance guy) came over and introduced himself and I expressed to him that this would probably be a hard sell so he perhaps should not waste his time. Ryan's words were "I am the money man, let me work my magic." I laughed and said "Okay but it will take a miracle." To make an already long story short, THEY WORKED THIER MAGIC! I drove off in a BRAND NEW 2017 Jeep Cherokee with all the goodies in it AND my 2015 Compass was PAID OFF! These guys worked hard and were so positive throughout the entire process. Awesome Work! Professional! Persistent! GREAT CUSTOMER SERVICE all the way around!

On my initial view of the Mitsubichi: I was very hesitant and reluctant of being able to acquire a vehicle, However, I went through the "Customer Reviews" of the dealership, of the staff, service and decided to test the probability of truth...I WAS BLOWN OUT OF THE WATER to the point of being put to tears...of JOY!!! I reached the communication with a top salesman, Mr. Vince Johnson; this man is a blessing from God as well as Maggie and Joe!!! Joe is one of the most wonderful and helping Finance, owners I have ever met. Together this team made not only my wish to get my very OWN vehicle, but a "2018 Mirage G4...RED SUPER CUTE CAR!!!!!!!" I REALLY TEARED, SCREAMED OF JOY! This team of wonderful, considerate and A+++ Customer Service made my dream a reality. They worked very expeditously, especially Vince helped me become once again independent, so proud and so happy. I would DEFINITELY recommend, do a commercial for South Suburban Mitsubichi. I will not lie, I didn't get all the stars/luxuries BUT for someone who has been dependent upon family and friends; who didn't think it possible to have my own much less new car and 2018 car....I AM SOOO BLESSED, HAPPY, CONTENT AND WILL ONLY CONTINUE TO GROW (within a few years) to a better vehicle...MAYBE. I am truly in LOVE with my "Laddy Bug". For the minor things I was not able to get..to be able to DRIVE OUT IN MY VERY OWN CAR....and it's beautiful with a lot to provide for me and my family in so many ways; I felt like I drove out in 2018 LATEST AND BEST MODEL. Vince Johnson, Maggie and Joe will never, ever be forgotten, will be forever my/our place for our vehicle purchases and our friends. Thank you all for your support, for your kindness, for your open hearts to make this lady's dream come true. May blessings come to you and your families and dealership!!! THANK YOU, THANK YOU, THANK YOU FOR EVER!!!! MIA, AMC & Our Laddy Bug...LOVE HER!!!

Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly

It suits me for the kinda work I do. I could have purchased another Mini Van but decided on purchasing a Promaster City its dependable, for a construction van for what I carry, handle well, was not looking for a full size van, that would cost more and use alot more gas. so as far I'm enjoying it and love it appearance.

I just bought a 2018 xt5, and I couldn't be more pleased with the salesman and the experience at Arnie Bauer. Unlike other dealerships, I did not feel pressured at all by my salesperson, Jesse. He was kind, patient, and very knowledgeable about my vehicle. He took a lot of time to explain the car to my technologically challenged self! I'm very excited to have purchased my first, long awaited Cadillac from Jesse at Arnie Bauer!

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

3 weeks ago; Oct. 5th, I was involved in a pretty bad car accident. I walked away with just a few injuries. But no car. My baby was totaled. Completely. Right before that me and my fiance were getting ready to set our wedding date so this tragedy set us back (so we thought). I had to stop working one of my jobs; too much of a commute. And we were literally down to just a motorcycle to share. I had tried to get a loan from my bank for a car. No luck because I don't have much credit. Not bad credit, just nothing really on it. So Dennis Boston told me to visit his dealership. So last Wednesday Oct. 19, despite that rain, we rode that motorcycle there when I got off that night. Within a few hours, we walked away with a 2017 car, only 20 miles on it, probably from people test driving it. The people on their team were so patient, nice, and very informative. We knew NOTHING about financing a car. They really blessed us. And Dennis and his wife knowing our situation, were nothing but kind and ready to help. It was an amazing first experience. Next year, this time, my fiance, will be going back for him a car. Thank you guys so much! I'll continue to hand out your business cards!

There is plenty of interior room in this truck. It is a true crew cab. It is going to be my work truck and my family's trip truck.

Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!

Was a devotee to Ford. Owned 4 heavy duty trucks in last 15 years. Last one was traded for the 6.4L 2500 crew. This truck kicks. Towing a 5th wheel and boat combo no complaints. Plenty of power and handling is surprising. In the good way. Even my wife loves this truck, she wasn't happy with the others. Lumberwagons is what she called them. Enjoys driving even with the 5er and boat behind. Fuel mileage has been 14.8 combined city highway. Towing 9 to 11.9 depending on grade, wind, etc. 4x4 handles off road great.

I'd buy from them again and The cars. Com app was good. Smaller features such as vehicles with homelink should be searchable.

I love my truck and the best part is that it came with a lifetime powertrain warranty! comfortable and the performance is through the roof!

I was nervous to make my first vehicle purchase at a dealership, and I had been to several Honda dealers in the area before I found Bettenhausen. I knew exactly what I was looking for, and I had seen a specific vehicle on CarGurus, so I called to see if it was available. I scheduled a test drive with Brandee and came in within 15 minutes. I was surprised that she handed me the keys without riding along; I liked that I had the freedom to test all aspects of the car without a salesperson breathing down my neck. When I got back to the office, Brandee went over the vehicle history report, and everything was very transparent. The cubicles are private yet spacious and I enjoyed the atmosphere more than any other dealership I had visited. When I decided that I wanted the car, I expected to be there for hours completing paperwork or haggling with prices. Brandee explained that they stay competitive in the market (the price for my car was more than fair based on KBB value) so their prices are bottom-line, and therefore no need for drawn-out negotiations. When she went over the purchase agreement, there were no hidden fees. I was out the door in about an hour, and it probably would have only been 30 minutes if I didn't have a personal payment issue. I was worried about my rental car and asked if I should come back the next day to pick up the new car, but Brandee offered to call Enterprise to have my car picked up, so I was able to leave immediately with my beautiful new (used) car. Based on my experience, I would say Bettenhausen Fiat holds themselves to a higher standard. They were trustworthy, knowledgeable and efficient!

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

From the moment I walked into this dealership, I was treated like family. No sales haggles, no playing games, no bouncing from one salesperson to the next. Straightforward, honest, respectful, accommodating my needs and requests. The vehicles were all in great condition, clean, and ready to take home. I absolutely recommend others visiting this dealership for your vehicle needs. Look for Brion Parrish (Sales & Leasing Manager). You won???t be disappointed!! I will most definitely be a faithful customer for any/all future vehicle needs!

The truck has better acceleration than I was expecting. Great fuel mileage, will be testing out the towing soon. Very comfortable and roomy interior design