Used RAM trucks for sale near Cockeysville, MD

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

I recommend when you visits Don White that you visit with Mr James Johnson he’s the best one there hands down he’s always willing to help you as a customer and the best part he recognizes your face and name and make and model of your car if there’s any promotions coming up Mr Johnson should be the first one considered for the position he’s perfect for what the company is trying to build rather your old or young he relates to you Mr James Johnson is the best at Don whites trust me

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.

I have been looking everywhere for that perfect one-of-a-kind truck that no one else has. Searched everywhere in NJ and Pa with no luck. I was told about cars.com and came across an amazing truck and started the communication process with their sales team. From start to finish, I never felt rushed or pressured. I took the 2-hour drive to MD and drove home in my new truck. Everyone there was super friendly, and I would def recommend them. I believe the guy who helped me was Mr. Johnson.

I was in a bad accident and wast boned I had broken arm an fingers my 2500 turbo diesel was hit rightfront side then I was thrown into oncoming traffic and hit again after all that just body damage thank goodness frame was not affected this truck and god saved my life and the fact that god protected me the Olive said if I wasn’t in a wellbuilt truck like I was I would have been killed, thank you Dodge Ram for building these so strong I love my Ram 2500 Turbo Diesel Ivan only speak highly of it it’s a 2014 with 17,000 on the mileage and damage cost ins 22,000 to fix!! Love my truck very much luxury thanks Jacqueline

I had a wonderful seamless experience! Taylor was great and saved the car we wanted! I would recommend Carmax to anyone searching for a new car!

I bought the 2019 dodge ram warlock in fall of 2019. It’s the beginning of 2025 I have 116,000 miles, and I have NEVER had any major technical, mechanical, electrical issues at all. It has to be the most reliable vehicle on the market. I love this thing

Excellent buying experience. Demi flawlessly led me through the process. She was very professional and provided a detailed description of the vehicle and shared a video highlighting all aspects of the vehicle. Stacey supported the sell by handling the business paperwork requirements. She was very organized and thoroughly explained each document. This was an outstanding experience. I highly recommend the VINS dealership

i like the power and comfort of this truck. the fuel mileage is excellent and the comfort was very good on the 600 mile ride home.

I bought 2 vehicles from Keene and used there service department a couple of times and so far I will keep going back. Good people that get the job done right the 1st time is all i'm looking for and they got both

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

I've just had a wonderful experience with the owner and sales department here at Keene Dodge Chrysler dealership.They sales staff are so friendly,hard working and professionallY highly recommend stopping by if you're in the market for a new or used vehicle

Outstanding service. Keene treats you like a long-time valued client even when you have not purchased anything from them. It is hard to believe that the service could improve after purchasing a vehicle, but it did! Then you became like a member of the family. Their patience in answering questions is unparalleled. My family owns a variety of makes and models, more than Keene currently sells. If Keene sold more models, we'd certainly be purchasing even more vehicles from them!

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

My experience was with Jay and he was awesome, he took care of me right away, I was serviced in out in about 2hrs, I would give Jay a 5star. Thanks Kay you are the best

Great looking truck that rides like a luxury car. The suspension is state of the art and was the deciding factor for me versus the F-150. The Uconnect system works seamlessly to provide phone connectivity and the myriad of available features make customizing your Ram a breeze.

CarMax is sending me emails to help me find a used Honda Accord .Havent found one I want yet but still trying. I do appreciate the help from CarMax.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Exceptional customer service is paramount in any industry. Clear and consistent communication is key to building trust and satisfaction. Being informed about the progress of a service can alleviate anxiety and enhance the overall experience. Jonathan's commitment to keeping his clients updated showcases his dedication to providing a seamless and positive interaction. His efforts undoubtedly contribute to a loyal customer base. I will definitely be returning!

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.

In 2020 of July I purchased a 2016 Ram 2500 Longhorn 4X4 Cummings 6.7. This was my 3rd Dodge 2500 I've owned. The increase in power was impressive. It’s has a smother ride than previous trucks I’ve owned. Suspension improvements make for a very comfortable ride. Safety upgrades helped reduce insurance costs. The negatives are factory’s mpg projections are higher than real life by a couple of mpg. Engine oil filter is a royal pain to change. There is a lag in response when accelerating from a dead start. I do like how this truck responds pulling my 6000 pound boat up hill at the same speed as if it’s on a level road.

I love this dealership! Mickey is the best sale agent my husband and I have dealt with. He kept the sale fun and memorable for sure. Mickey kept us in our budget and made sure we were in something that we liked. My husband and I hadn't shopped for car insurance and Mickey and John found us insurance that we could afford as well. If you are looking for a nice affordable car this is the place to go. Walk in and ask for Mickey because he's the best. Thanks Mickey! you deserve a nice raise for sure! Keep being amazing!

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.

Have owned my 2022 2500 Tradesman for 14 months now. Very happy overall. Outstanding towing and payload capabilities. Quiet interior. Nice styling. I don't like the dial transmission control. Would prefer it if the infotaimment screen was angled toward the driver instead of flat. Also disappointed with the seating position with the manual seats. Felt like my butt sat too low. Remedied that with an aftermarket shim kit that raised the rear seat height 1/2". Much better. My first RAM. Would buy again.

They have always taken excellent care of my truck!

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

I received a very pleasant and informative experience that helped me in my decision making choice for a used vehicle. When my credit is in better shape I will check back with them to see if they have a vehicle of my liking.

I purchased a 2019 Dodge Ram 1500 Tradesmen Quad Cab with the 5.7L Hemi. This is the 3rd Dodge Ram 1500 I’ve owned and this is the first new one I’ve ever purchased. Buying new is a whole new experience. Anyone who says buying new is a bad idea and you should buy a car a couple of years old; has clearly never purchased new. This truck is amazing, we tow the jet skis just fine on the weekends and it’s my grocery getter, 9-5er on the weekdays. It’s my stand down you clown this is my lane and your entry fee is a blinker, I’ve got that Hemi power with an 8 speed transmission to hold it down. It’s my hauling precious cargo, to laying rubber because the wife still digs the burnouts. It’s a 4 door safe zone for the family with a bed full of camping gear or an early morning ride with backpacks and lunches. Either way this trucks never let me down and when they all go electric (because they will one day) I’ll buy one of them too. You can’t go wrong with Hemi powered Ram!

I went in to purchase the car we had leased. After running the numbers to convince me, they came up with an idea, return the lease, and use the equity in it plus the payoff to get a 2024 Venza and still owe only 15K on a new car. Now we have a brand new car for retirement.

I bought my 2022 Ram 2500 Megacab, with the 6.7L Cummins in February 2022. It has the 11" vertical display and thats the only drawback. Like my 2013 Laramie Longhorn, the uconnect system Chrysler has is incredibly unreliable. The screen gets stuck occasionally on the backup cam, or blanks out and restarts. Other than that, I've had zero issues. I've hauled my buddy's 7,200 lb boat from Albuquerque to Brownsville with no problems, and stock trailers between Billings and Cheyenne, and Albuquerque to Wickenburg. The truck is solid. One minor inconvenience is, the black paint will take a beating with the billion rocks being thrown in the west by guys with the wide tires sticking out the side of the fender. Fortunately the windshield sits is high enough to avoid this...but if you're getting the black one, I'd get a clear bra on it, at the dealership!

We bought a car and worked with Tommy and he was very helpful and his communication was great. This was my first car purchase at this location and so I will be back again when I need assistance with a car purchase.

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

Great treatment ,the service person was professional . It didn’t take long at all I was was pleased

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.