First time buying from this dealership.
It's a small lot...but the selections are good.
They work with you and try their best to get you on the road driving.
As far as repairs, i haven't needed to get a repair, but when i do, this is where i'm going.
2004 Honda Element EX Review
This is a nice vehicle. Drives well.
by Kdobles74 from Rochester NY
December 10, 2018
5
This car meets my needs. It’s very comfortable and has lots of leg room. The seats fold up in the back so you can fit big things in there and move a lot of things. It’s a 5 speed and I love standards.
will definitely refer anyone I know that is looking for a vehicle. very pleased with my purchase and transaction.
2019 Ford Escape SEL Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I would have NEVER thought to go to a "place like that" (non franchised car lot) I was accustomed to buying from large franchised car lots; nonetheless, I called my mechanic and was sure bring him with me to the lot because I was skeptical. I was pre-approved through my bank and through the bank app (auto navigator-capital one bank) you could speficially search for the make and model of the car you were interested in...Auto Leader had an Acura TL I was interested in. I called, asked them a few general questions, told them what time I was coming, and mentioned the car I wanted to see. As soon as I arrived there, the gentlemen I spoke with on the phone remembered me and had the car ready for me to test drive. My mechanic said the car was in emaculate shape, was under original warranty and I should buy it (it had 18 k original miles). After the test drive, we began to fill out my paperwork and within an hour I walked out with my car. They detailed and put gas in the car (gave me a lil more gas than they should have). I had an awesome experience. Even the finance guy was cool. I never felt so satisfied with a car purchase!
I've owned sports cars for a while and this one was definitely the most fun to drive. Comfortable and great handling with good gas mileage too! A real bargain for the money!
Bought a 2014 Impala LTZ from this dealer 4 months ago. Could not be happier with my experience and the vehicle. This was my first time buying a car. He made it very straight forward for me. Would recommend this dealer to anyone.
2017 Hyundai Sonata Base Review
Good if you like oatmeal
by Pistons & Petrol from Vancouver
May 11, 2019
4
I rented this car for a 3 day trip while my car was in the body shop. It was the only midsize sedan option available. I’ve had a lot of experience with Hyundai via a friend and his shop. The shop owner and his family love Hyundai for their reliability and they find them fun. I’ve driven most Hyundai’s and Kia’s as a result. This made me think this would be an ok car for trip.
This Sonata is very much a base model. The 2.4L engine does an acceptable job getting the car up to speed for merging onto the highway. You don’t need to put your foot all the way in to get up to speed. That said; the power does feel lacking compared to other cars in the segment. The steering feel was surprisingly good. I keep the car in “Sport” mode the entire time for the steering feel alone. There is a nice amount of feedback when you push the car into a corner.
The seats were adequate. My passenger and I never had a case of “numb bum” from the drive. The cabin is relatively quiet and comfortable. It’s no luxury vehicle by any stretch but it is well laid out and doesn’t leave you hunting for controls. The infotainment screen is lack lustre but does work. It’s a bit small compared to the basic offerings from Mazda or Honda. With the amount of real estate on the dash, fitting a larger screen shouldn’t have been a problem. The upper materials are soft touch while the lowers are hard plastic. Hyundai did a good job of hiding the hard plastics though. You likely wouldn’t even notice the difference in materials if someone didn’t point them out. The back seats have a good amount of leg room. If I had back passengers, I’m sure they wouldn’t complain.
Overall, not a bad vehicle. This base model did a great job for the weekend and I would rent one again. I would even consider a better spec’d version for a daily car.
I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!
2018 Kia Stinger Premium Review
Most reliable and fun loving car I have ever had.
by Jrommom from Laurens, SC
May 13, 2019
5
This car has plenty of leg room. I love the many different drive modes, for example, Comfort, Econo and the Sport modes. This the 2nd Kia vehicle I have owned.
Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.
2008 Toyota Matrix XR Review
Really reliable car. Cheapest maintenance.
by Papa from Fl, Miami
June 27, 2018
5
Perfect and nice car for it price. Very comfortable and practice. I ride on it about 50000 miles, and do nothing, except cheap maintenance (oil and brake pads change)
Very reliable! Drive it with pleasure.
If you want a no pressure sales person then see Jennifer Pagotto at Hyundai. We brought other deals with us but Jones’ matched them in order to keep us local. She was extremely knowledgeable and very pleasant to deal with. We will be returning in the Fall for another vehicle.
2010 Toyota Matrix S Review
Most reliable car until 120k
by MaryJoGo from Philadelphia Suburbs
April 26, 2019
3
Bought this car with 5k (dealership demo car) for utility after trading SUV. Can fit two bikes inside with seats folded down and 3-4 kayaks on top. Have the AWD S. This car was always reliable. Fast and fun to drive but soooo much road noise. Cannot drive this car with back windows down, car vibrates horribly. Have tried 3-4 different sets of tires to help ride and road noise-Goodyear Eagles, Michelin A/S, general and Touring. Sport suspension too stiff, extremely rough ride but corners on a dime. I find the seats very comfortable for long drives. Car can go anywhere with AWD. I have had this car for almost 8 years but would not buy another one. It has served me well and dependable, always starting and never broke down until recently. Car maintained always and oil changes EVERY 3k miles, brakes, etc. But at 120k car went to pieces-torque converter, issues with transmission, tie rods, leaking differential, steering, multiple sets of brakes, axle issues. Engine still runs perfectly but the rest of it failing. Not sure if issues are related to AWD S model but it is disappointing. Thought Toyota would last longer esp with religious maintenance. Transmission places saying same transmission issues as Rav4. People say these are bullet proof and should go to 200k. Not mine. Time to say goodbye.
I cannot say enough wonderful things about Heritage Honda Bel Air! After a terrible experience (at another dealership), being told that my Honda CRV needed new brakes, new tires, new timing belt, all new filters, and an onslaught of other random things totall $4,000 I was beside myself!! I had purchased this CRV 2 years ago from another dealership and had dealt with Andrew Miller (the general manager) ??? he was so wonderful, I contacted him to ask would be it possible I that I needed all these things. Now when I contacted Andrew I was in Florida (where I live for 50% of the year) and I was about to drive 1200 miles home (to Delaware) and was terrified to drive my car. He assured me that since the last time I got the car serviced it was not possible to have all those things wrong with my CRV. I cannot say enough how thankful I am for Andrew (the general manager) I am sure he is so busy running a dealership, but he made me feel at ease and as if I was the only (crazy) customer he had to take care of. I made the drive from Florida safe and was met by Andrew upon my arrival at the dealership.. he introduced me to Chrissy (the service manager). The kindness, and professionalism did not stop at Andrew??? Chrissy was a total doll. Chrissy assured me that they would look over every inch of the CRV and take good care of me, and they did. Long story short, my CRV got an oil change and new tires and that is all she needed. Every person at the dealership was so kind, friendly and wonderful to deal with!!! I will continue to make the hour dive to have my car serviced at Heritage.. you can not put a price on honesty and peace of mind! Thank you so much Andrew, Chrissy & the entire Heritage Honda team!
2019 Lincoln Navigator L Select Review
Unbelievable experience and I'm enjoying it
by Ravens from Baltimore MD
May 16, 2019
5
I used to drive a Cadillac Escalade Navigator is mind blowing car more legroom more future more luxury I love it so far I believe Lincoln Navigator he got his Mojo
We purchased a 2014 Ford Fusion. The service was wonderful from the moment we stepped in the door. Chuck was quick to respond to our needs and Chris was so knowledgeable and helpful. The whole process from Glen Rock to Manchester was handled professionally. Manchester Motors will now be our place to go for service to our vehicle. We feel absolutely secure in their promise to treat us well going forward. Thanks to all at Manchester Motors. We will definitely send anyone looking for a vehicle to you.
2005 Subaru Baja Turbo Review
I love the functionality of the Baja.
by Fid Laf from New York
January 12, 2018
5
Words can’t describe the Subaru Baja. It is unique. I love my baru. It drives like a sedan with the functionality of a pick up truck.
It is so good on gas mileage with the perfect horse power and torque. You can’t ask for anymore.
Got to Work with Dave on the purchase of a new/used vehicle. I saw the vehicle on the internet and called them before making the trip which was almost a 2 hour trip, The lady who answered the phone ( I believe she said her name was Nicole) was very pleasant and transferred my call to Dave. Dave said they did still have the vehicle and when we arrived he had it sitting down at their office. After showing me the vehicle and were there was a rust spot on the rear quarter panel which he said they would fix he gave me the keys and left us take it for a test drive.
When we got back we told him that we were interested in the vehicle. While doing the paper work we asked him he could do the paper work and if everything was good we would come back the next day to finish it up because we had another appt at noon. To my surprise Dave says well the vehicle is yours because i guarantee everything is going to be fine so why don't i put a dealer plate on it and let you guys drive it home today then you can come back in the morning to finish the paper work. Being we live two hours from the dealership this was a complete surprise.
We took him up on his offer which saved us from driving two vehicles once again, The next day all the paper work was ready for us when we arrived and it only required signatures, Dave then gave me a paper which i never saw at any other dealers, This paper was called We Owe You. On this paper he wrote that they owed us Pa inspection and emissions along with have the rust spot fixed. The service that Ron's gave was superior and I couldn't have been treated any better. There was no pressure like you get at other dealers.
Thanks for the great service
John & Toni
2019 Ford F-250 XLT Review
Great truck for my business
by Jd ballgame from Okc ok
May 11, 2019
5
The truck is just what I need for my work. It hauls and pulls anything I need. Very impressed with this Ford coming from a Ram.
Look buying a car sucks!!! I got lucky because I happened upon Trust Auto. Personally my first thought was I definitely can't trust them just based on the name but then I met David and the rest of the team. They were warm and welcoming and relaxed. I didn't feel pressured at any point. I test drove several vehicles and I settled on a great truck. I couldn't be happier with the service and I do recommend David and the team here at Trust Auto for your new or used car purchase.
2013 Ford Utility Police Interceptor Base Review
Awesome Service Vehicle
by Towman89 from New York
April 26, 2018
5
Overall it is stylish, aggressive looking, runs and drives like the best of them. Great vehicle for my towing business as this is used for my service vehicle, ample amount of storage and power for my equipment it needs.
The customer service we experienced was phenomenal. Buying cars can be quite taxing; but, David made the process quite easy. David's attention to detail was superb; and, making the customer happy was always his number one objective. My husband and I have already recommended Trust Auto to a friend who is in the market for a new vehicle.
2017 Mercedes-Benz GLS 550 Base 4MATIC Review
Most beautiful car I owned
by Faisal At from Atlanta Ga
April 13, 2019
5
We recently bought Gls 550 I am enjoying every minute in the past and future I owned BMW and multiple Lexus’s but so far this is the best ride very smooth all the features you can ask for ....
Another Excellent Encounter with Rich Morton Mazda
by Fredrick from Millersville, MD
December 3, 2018
4.8 (314 reviews)
1. You fit my "6" into your service line quickly, even though I didn't have an appointment.
2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable.
3. Everything that needed to be done was done, done right.
4. You were very kind to me and understanding of the little problem I brought you.
5. And, who could forget, you washed my car! Much appreciated!
2019 Mazda CX-3 Sport Review
Great
by Whalerjohn from Saint Augustine FL
April 22, 2019
5
I have had this car for a few months and very happy. Great gas mileage and comfortable No problems and my son bought a cx3 touring and he has been happy also
This is a very nice car! I owned a 2015 TLX prior to this and while the RLX is not as sporty as the TLX it is much more luxurious. Extremely comfortable, responsive and roomy.
Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.
2007 Bentley Continental Flying Spur Review
Best driving car iv'e ever owned!!! Hands down.
by Chawk from OCALA
October 22, 2018
5
Iv'e owned a Mercedes Benz S550 and I thought that was the most comfortable sedan to drive until i got this. There was NO comparison.
Best family car and perfect for trips to the beach! Very comfortable with lots of leg room and storage including several hidden compartments. Easy to clean dirt doesn’t stick to fibers and includes heave duty floor mats
Laurel Kia has the best Customer Service In Maryland! It does take over 2 weeks to make an appointment but it is totally worth it. Affordable service, and true care.
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