December 3, 2018
Absolutely no pressure. Although I was pretty sure about what I wanted, I still did not want to be pressured or hassled about it. We had been to one other Subaru dealership (in Sacramento) and the experience there was exactly what I dread about car shopping. The crew at Shingle Springs was wonderful. It felt like we were dealing with friends. Even when we decided to purchase the Crosstrek there was no hassle about payment/financing - usually, if you are financing, the dealership wants you to go through their financing company. In fact, we were told, "We don't care how you pay for it - that's your business." That was such a relief since I have heard horror stories of being badgered about it. The sales price was lower than either of the two other dealerships I dealt with (one in person and one via internet) AND was fully loaded. They even had an employee sit with us in the car to show us how to use all the electronics and hook ups for music, maps, etc. She was so patient; I'm sorry I don't remember her name. Although we don't plan on buying another vehicle in the near future, we have told everyone who asked us about our car how great we were treated. I'm even keeping the license plate holder on to show everyone where I bought it - something I have NEVER done before!