Great First Car Experience
December 3, 2018
I am very impressed with the professionally and service of Matthews Ford. I’m a college student and first time car buyer who chose to purchase a vehicle from this dealership. Before I was able to purchase a vehicle, the car salesman Bill Winters handled my questions via telephone. They expedited the process by capturing some of my information via telephone in preparation for my dealership visit. Once I was able to make it to the dealership, they had a car waiting for me to test drive. They were quick, efficient, and did not pressure me in anyway. They also knew that I was on the schedule and on a budget. I chose to finance the vehicle, A 2016 Ford escape, brand-new! It’s beautiful and just the color I wanted. It was the last day of the month in the last base model on the lot. I was in and out of the office in 2 hours. The owner James Matthews worked with the salesman to offer me an unbeatable price. I then worked with a finance representative to handle any maintenance plans and amenities I wanted to add to the vehicle. They work with my down payment and credit to give me a great price. There was a little negotiation involved but I didn’t feel slighted or pressured during this process. I went in knowing what I wanted and was prepared to walk away if I didn’t get it. Luckily it didn’t come to this and it was an enjoyable experience! They handled everything for me and I fell well taken care of. I drove the car off the lot with confidence!