All I can say is Lindsey Ford made my day, she made me feel welcomed and like I was really important. She answered all of my questions and gave me confidence I was at the right place. If you’re thinking of buying a new or used car go see Wallace Imports and go see Lindsey!
Wallace has been the dealership of choice for five cars in my family. I tried my local dealership first and several online before trying Wallace. The internet manager was very helpful in answering all my questions. When I arrived in person, Trevor was the salesman that approached me. Lucky me!!! Trevor listened to what I was looking for and what details were important in my new purchase. I'm the proud owner of a 2017 Crosstrek and I am telling EVERYONE about Trevor and Wallace Imports!!!
This past Saturday I brought my friend up to Wallace imports of Johnson City. Jake had been turned down at every other dealership because of his lower credit score. Within just a few hours of working with the banks they not only got Jake approved for a brand-new 2016 VW Jetta but also got him the payment that he needed. My husband and I have leased FOUR cars from Jeff Alpern at Wallace imports of Johnson City and have always been treated like family since the first day we walked in. Not only have they been good to us but they have been good to everyone we have referred to them and we cannot say thank you enough. There is not another dealership in the world we would trust like we do Wallace Imports of Johnson City.
I was interested in trading in my Q50 to reduce my expenses and get myself into a more reliable vehicle with great space, MPG, and cheap insurance. I met all these marks with the C-HR. Although I can be a tough client at negotiating, Serge and Kent were awesome at trying to find a middle ground where everyone wins. I was able to minimize my trade loss and come out with a great 60 month 0% APR loan and reduced my monthly expenses by at least $50-$70 from my 2014 Q50; however, I had a new 2018 C-HR! Great job, guys.
Rick, at Sheehy Toyota of Stafford, was great to work with. I went into the dealership on a Sunday afternoon at 3:45 and came out with a great deal on a 2014 Toyota Camry at 4:15. It was quick and easy. Rick had just the car I wanted. He's easy going and knowledgeable, and not pushy. There was a little ding on the side door that I asked about, and he had a full buff and detail on the outside of the car for me to pickup 2 days later. it's clean and a smooth drive - love the Bluetooth system. It'll probably save my life - no more messing with my phone. I'm very pleased with the car. I'd go back to Rick in a second for my next car!
When I lived in Virginia, I always took my F-150 for service and maintenance at Cowles. They always did a great job. The facility was nice and clean and they have a nice coffee maker.
Best Car; Best Dealership, Best Service; Best Salesperson
by Dr. B from DealerRater.com
November 6, 2018
4.8 (602 reviews)
I have been doing business with Sheehy Subaru for 3 years. I was a life-long Jeep fan until they got so big and bulky. I did my homework and wanted a really safe car because I am a medical professional with frequent trips at all hours. I loved my 2015 Outback so much that I just purchased the 2018 Outback. It's even better than the 2015. Chris Laporte was my salesperson and he is the "REAL DEAL!" He took the time to sit me down and explain every aspect of the car even though I thought I was aware of the features. I'm so glad that he did. While the Dealership is important, it's the people there who really care. I bought the car from Chris, not the company. Trevor services my car and makes it so easy for me. Service at Sheehy is amazing. Trevor and Ahmad have been my service professionals and they are consistently outstanding. Even my husband, a die-hard Jeep fan, is buying his next car, the Subaru Ascent from Chris.
Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.
I was only buying a used car, but Matt Wager treated me like a customer buying a brand new car. It was late in the day on a Saturday when everything was finalized. I couldn't drive it home because every car is put through a complete inspection to ensure everything is up to the high standards of West Herr. And this is going to really amaze you.....they are delivering it to me----1 1/2 hours away. Who does that? West Herr obviously. They aim to please and make you feel comfortable in any way they can.
Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.
The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...
My wife and I were returning Subaru owners and were looking for our 5th new selection. Our lease was up and were contemplating keeping our 2016 Outback or move to another vehicle. Alan provided several options (18 outback, 18 Forester, 19 Ascent) but non that my wife loved till Alan showed her a 19 Forester sport. She loved it. There wasn't one in stock but we test drove a similar one which was great. We went to do the numbers and they weren't what we wanted. We left sad but okay with our decision. Later in the week Alan reached out to us with a better offer which was in our ballpark but not there yet. Finally, Alan reached out to us again with an offer we were happy with an made us happy once again with a price we liked and a car we loved. Other sales reps would not have tried to gain our business or would have pushed us to another choice but Alan made it happen and I thank him for that. Everyone at the dealership has been great and always felt welcome.
This place is the best. My wife I were heading home to Minneapolis after a road trip, and after blowing the engine on our 98 Subaru in Beresford, we had it towed to Schulte for a final verdict. They made time in their full schedule for us as we were on the road, and they were extremely friendly when we arrived, made us comfortable with snacks and drinks, took a look at it for free (it was blown...), gave us a free ride to the airport to get a rental car, and not once did they try to pressure us into buying a new car from them. As if all this wasn't enough, they also had me mail them the title from Minneapolis so they could arrange for the salvage to come pick it up, then send us the salvage check. They gave their all for folks they KNEW were not going to buy anything from them. If I lived in Sioux Falls, they would be my go-to dealership and service shop. If you live in Sioux Falls, make them yours.
I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through email about the Subaru Outback. I test drove a Outback at a different dealership the night before, and what a difference! I won't speak ill of the other dealership as nothing was terribly wrong - but at Subaru of Plano they got everything right. From the moment my husband and I walked in we were taken care of. We were offered water or a soda from a couple of different people before we met up with Darrell. When the first salesmen we encountered learned we were there to meet with Darryl, he was not off put or suddenly disinterested - he was still kind and professional making sure we connected with Darrell. All prior discussions with Darrell had been about the outback, but when I decided I preferred the Forester and a particular one on the lot, Darrell quickly got the keys and let us test drive it. We weren't told what route we had to take, how quickly we had to get it back, it was just very smooth and relaxing. Darrell was very knowledgeable about the vehicle but more importantly he took the time to get to know us. He was very friendly and inquisitive and asked all the right questions to see why this car would be the best fit for us. When we decided we liked the XT touring package he didn't immediately try to start warning us about cost and payment, he just said -" let me see what I can do. I'll beat the interest rate you were quoted (and he did) and I'll help you get your payments where you want them (and he did)". The whole experience was quick and easy. We weren't expecting to purchase that day and we were in a hurry to pick up our children for a birthday party. The dealership didn't take any longer than necessary to get the sale done. The finance manager was very kind. We did opt to up the warranty to 80,000 miles since we keep our cars for about 10 years. Being the end of the month I expected to have the employees push that "sense of urgency" on us, but I never felt that. Everything about the dealership I would recommend, it was clean, "pet friendly" great inventory, and most importantly the genuine helpful staff.
Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.
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