Fast, Easy, Great Service
November 6, 2018
Paul Kapij was friendly, responsive, answered all my questions and was honest throughout the process. Hes not your typical used car salesman. He is thoughtful, honest, and I never felt like I was trying to be tricked or sold on anything. I bought a CPO 2016 Subaru Legacy and they got it ready for me in under a week. On top, they gave me a remote start, detailed it, and put a gloss finish on the paint, all in under a week. Then, I really needed the car for a trip up to my lakehouse on a Friday, and they sent two people to register the car in MA, and they literally delivered the car to my residence in MA, which is 90 miles away. I love the car, I thought I got a good deal, and the experience overrall was way better than I expected. Most people told me buying a car is stressful. This wasn't. Part of it is that I knew the exact car I wanted, but even so everyone at the dealership was happy to answer ALL of my questions, they were responsive, and executed it through all the way to delivering it to my home. I would recommend Paul Kapij and Bertera Motors in Hartford CT!! Also, know that this review is being written from someone who demands excellence, pays attention to every last detail, and asks a lot of questions.