I purchased my 2017 Subaru Legacy from Secor Automotive last year simply based on the 30 years of honest and reliable service I'd received for my Saabs. It's a wonderful thing to have trust in a service department! During my most recent appointment my service manager, Jay Fulton, explained that a post card I received a few weeks ago stating my factory warranty was about to expire was a scam. Apparently that happens frequently but it was news to me. Nice to know >
Emily Mara and a new Subaru Impreza saved the day!
by M1Tanker from DealerRater.com
November 5, 2018
4.5 (905 reviews)
After 4 years as a loyal Subaru customer, I brought my 2012 Subaru Impreza in for a problem (understandable with 165,000 miles on it!) and found out I needed a new transmission! It was time for a replacement, Emily was hands down the best salesperson I have ever dealt with on every level! Extremely courteous, knowledgeable and professional. She worked with me on getting me what I needed and steered me away from what I didn't, my credit is less than perfect with having recently gone throw financial problems (divorce) and she made the deal happen where others probably wouldn't have been able to! Extremely pleasant buying experience with Secor Subaru all the way around but Emily is the reason I purchased my Subaru there! Go see Emily Mara and you will have a VERY positive experience guaranteed, highly recommended-200%!
Was driving home from working a half day on Saturday on I 95. was driving 98 chevy blazer when 4 of the 5 studs holding the front passenger tire snapped off 17 miles from home. Called a tow truck to get home. I had visited Secor Subaru previously and spoke with Russell Jolly. I had his card, so gave him a call told him what had happened and asked what were the chances of having someone pick myself and girlfriend up and bring us to the dealership. Russell said he was glad I was not hurt nor had I wreaked and said he would be at our house in 10 or 15 mins. He showed us several choices of Forester as we wanted a CPO. We test drove a 2016 Forester Premium with AWP. We both liked it, that was our choice. Russell told us the finance manger was on vacation till later in the week. However he arranged for a loaner till the finance cleared. This is the "Above and Beyond" Thank you Russell and Secor Subaru great experience and treatment before, during and after the sale.
Just love this dealership! Tim, the salesman, no pressure, Manny the GM and Mary the F&I were phenomenal to work with. No issues, no pressure, no games, no gimmicks! That was a plus! I checked out vehicles from all over New England and none of them could beat their price! Special thanks to them all!
I came across a car online that I was interested in so emailed about it. Staff got back to me quickly and followed up on all my questions. Never purchased as life got too hectic; staff curtailed contact which was appreciated.
by Holmgren and Justin Cannady Fan from Franklin, CT
November 5, 2018
3.3 (29 reviews)
Went to Holmgren Subaru to talk over my options with Justin Cannady to trade in for new lease or buy. Justin went over with me the dollar amounts and discussed my options. We went outside and looked at new cars, which he explained all the features to me that were different than the Subaru I presently leased from Holmgren with Justin's help. When I first leased in 2013, Justin was so helpful with every detail, with all the compassion he gave me, it brought me back to lease one again 2/15/16, He gave me his cell phone number and told me if I ever heeded anything to call him. That is priceless!!! He told me I am like family!! I feel so welcome at Holmgren's. Everyone says hello and smiles.
I recently leased a 2016 Subaru with the help of the salesman, Justin. This is the second car I have leased with his help. I am very pleased with the knowledge and understanding of this dealership. Justin is so helpful and arranges for the best deal to fit my financial needs. I recommend people to this dealership and to seek Justin's help. I feel I can talk to Justin at any time to help with any questions I may have. I consider him as family!!
Easiest car buying experience ever. Having already found a car on their website that I wanted to test drive, the salesman, Justin Cannady, provided all the information necessary to make a decision in a respectful and no-pressure manner.
Our sales person,Jesus, was very easy to deal with. There was no pressure to buy the used vehicle we decided to purchase. He also made sure the items missing from the vehicle were located and given to us.
Great experience buying my new subaru. Have never owned a subaru, nor had we ever been to the dealership before. My husband was so impressed, he plans to buy from Holmgren in the near future, too.
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