Used 2021 Subaru Ascent for sale near Pimmit Hills, VA

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

Great car but excessive tones/beeps/alarms/etc. Jolting. You think something is wrong with the car. Especially the seat belt one—SCREAMS at you. Creates stupid drivers who rely on all these warnings.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

We bought a new Subaru legacy in 22. Love this car. Had a Lincoln and had nothing but trouble with it so I sold it and bought a 21 accent. In my mind I took a step down at first. The more I drove the accent the more I don’t miss the Lincoln. The only issue I have had is a drivers window that will sometimes kicks back when closing. The drivers seat will squeak at times also. But I’m sure the dealer will fix it. Overall a very nice car.

Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P

This Ascent is our 8th Subaru, so you can see we love them. This model is awesome. We have the Touring, which has every option. It practically drives itself. No regrets ever!

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

The car rides smoothly and has a nice turn radius. It has get up and go. I love the color and it has plenty of room and a double sunroof.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!