First Dealership Experience!
November 5, 2018
I'm 22 years and and had never purchased a car from a dealership. I personally know one of cioccas mechanics who had sent me a link to a car and suggested I go look at it. He had known what I was looking for and it gave me the courage to actually look at the car. I was worried about going down, always hearing stories about how people get bombarded woth salesman and get pushed into deals that they may not exactly want. Me and my best friend had driven down Saturday and wandered around the lot for quite some time, looking for the car I wanted and checking out some others. Surprisingly, nobody came out and jumped down our throats with sales pitches or anything. I decided it was time to talk to someone about the car I was there to see. We went inside and Greg was the first to stand up and and if we needed some help. I showed him the car I was there to see and he took me right out to see it. Before he even knew if I was serious about buying he offered for me to take it for a test drive. I wasn't comfortable driving standard in a car that wasn't mine because I have only driven standard a handful of times. He was kind enough to take me and my friend for a ride and tell me about the features of the car. Never overwhelming me. I fell in love with the car so we went in and started the paperwork. While waiting on paperwork, he was super friendly and made small talk. He was professional but made the whole process simple and stress free. He made me, someone with anxiety, feel comfortable over the entire process. Mohammed had explained to me all my paperwork and made sure I understood what I was signing. They worked with me, and made sure I was leaving with my new car, despite having a small down payment, no co-signer, and only a short credit history being only 22. Ciocca closed at 6 on Saturday and until my paperwork was finalized, it was a little after 7. Greg had sent my car out to be washed and filled with gas and it was waiting for me when I was done. Greg had also waited for me and everything to be done. He could have left at 6 when the shift ended but he wanted to make sure I was comfortable driving the car home since I live about 45 minutes away. He took me on yet another test drive, with me behind the wheel this time and gave me a quick lesson/refresher on how to drive my car. And then, to top it all off, I find out Greg lives in the same area as me and he offered for me to follow him till I got back into the area I know, just in case I had issues getting it home. He went above and beyond what is required of him at his job to make sure I was happy and comfortable in my new car. And I couldn't ask for a better salesman. If I ever go back for a new car, I don't want any other salesman then Greg. He had made something I dreaded doing into the best experience ever, and I couldn't ask for more. He was positive and extremely up beat the entire time. Thank you again Greg for everything, and making sure I took home the car I fell in love with!!