Used 2022 Subaru Crosstrek for sale near Baldwin Harbor, NY

This dealership always exemplifies high quality and friendly service. I have experienced many dealerships in Bergen, Hudson and Essex counties and find Benzel Bush maintains integrity throughout the entire process, from the initial deal, servicing to the next purchase. I've done two car deals with them so far and will return for the next.

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

Picked my car, negotiated the terms, closed the deal. Very simple process, no problems .I will go back in the future to make another purchase, toyota

I have a 2022 Crosstrek Limited. I think it is overall a great commuter car with average 33MPG. However, I have two issues with this vehicle 1) Seat it took small & uncomfortable if you seat for a period of time and 2) Highway wind noise is pretty loud around 70 db at 65mph.

Brought my car in for service.Everything was explained clearly and service was done in a timely fashion.

Traded a Jeep Sport for a Crosstrek Sport and couldn’t be happier. On the first road trip of almost two thousand miles averaged 38 mpg at between 70-75 mph during the first six hours of driving. Performance was smooth with no issues. Very good vehicle. My 3rd Subaru and had 4 new Wranglers. Will stick with Subarus. Better build quality

Rob Birchall and the team were great. Was towed in on a Saturday and they were able to diagnose the problem and have me back on the road in 90 minutes.

I traded a 2018 Crosstrek for the 2022 with the 2.5 engine. I loved the 2018, but the 2.5 takes things to a new level. Being a small car, the extra HP is noticeable. The safety features, including blind spot detection, rear cross traffic alerts, all wheel drive, and front Eyesight, make me feel very confident in the car. It corners great and has a good turn radius. It's too early to tell about the 2022, but since I had no reliability issues with the 2018, I expect this one to perform just as well.

I have been waiting to buy a new car for years but kept putting it off. I had an Acura TL and absolutely hated it. It was too low to the ground and poor gas mileage. I found the Crosstrek at the dealership and ended up ordering it. It is the perfect car for me. Every upgrade and option is perfect, well thought out and functional. The color is perfect. The interior is awesome and is very easy to use... one of the easiest cars I have ever used. Almost considering buying a second one for my husband.

I've had a nothing but good experiences with this dealer. Since last year I've owned a 2018 STI that i didnt buy from that dealer yet they treated me like family. Kevin from parts has been my biggest life line when it came to part questions. From understanding what I need to helping me get the parts I need. I know I will always be able to get what I need or have my questions answered!

Excellent. They were fast and did a good job. My only complaint is this review requires twenty five words. That is disrespectful to my time.

My vehicle was being serviced at service center.Staff was very polite.

Excellent service. Everybody is professional and caring. Assessment was done quickly and professionally. Repair was conducted with no delays. The main desk personnel was friendly and super supportive.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

From Virginia answering our distress call to Peter who was our service representative, the personal treatment of our predicament was extraordinary. They were not only professional but also compassionate. Peter went beyond normal business procedures to communicate, diagnose and expedite repair of our Outback. We were stranded in a medical situation, from out of state. Their attitude, explanation of the problem and fast action to fix it made our medical situation more bearable. It was a most unusual and uplifting experience that we did not expect from a car problem, in the middle of being in a strange place for unhappy reasons. Thank you Peter, Virginia and the mechanics who made our safe return home possible. This is our 5th Subaru and not our last!

Mae is the best. When my lease was up in April purchasing the vehicle was the best way to go and she made the process so easy and always goes the extra mile. I brought the car for maintenance to the prior dealership where she worked for maintenance because it was closer to home but they wanted to include air filters. I texted Mae and she looked my maintenance record and said it was done in April and not necessary. Bottom line, she saved me $150 and I will go to Riverside Nissan for future maintenance

They forgot to replace my wipers. Front and back Everything else was good Let me know how it was going Facility was clean. Cashier was efficient.

My first maintence with having my oil changed and dealing with staff was excellent. I didn't have to wait long. I will continue to have my service at East Hills Subaru. Thank you all staff Julie Kaczka

Employees are all, attentive, helpful, friendly and cordial. Customer service is great! Mechanics all well trained and experienced. Waiting time is reasonable I Highly recommend

thank you to raju miah and the team for the hospitality and a seamless experience! I feel so comfortable and safe in my (new to me) pre owned car. A competitive price for a car ideal for driving around NYC, lucky to find it at this site with only 1400 miles. I was able to leave with it the same day thank you!!!

As usual the Gregoris service department provided excellent service. All the service my 2021 Crosstrek Sport required was performed in a professional and timely fashion. An outstanding service and customer experience.