Subaru Crosstrek for Sale in North Franklin, CT

I searched the internet for a very specific car. MJ Automotive did a terrific job trying to earn my business. They were easy to communicate with and had great follow up. I wish I could have bought fro them, but I found a better match to my desires than they had available.

Great place just sales individuals tend to lie a lot and give false information. They sell cars with accidents and claim it is still good

A special thanks to Bobbi for all of the time she spent with me, I’m so excited to be driving my new Subaru! Everyone was friendly and the process was super easy. I even got to drive my car home that same day!

Outstanding dealership! It was so easy working with our salesman, Jim. Both purchase price of the new vehicle and the trade in value of our old car were so spot on to our expectations that we didn’t feel the need to counteroffer on either.

I wouldn't have thought the improvement in safety features of our new 2018 Outback 3.6-R over our 2016 Outback 3.6-R trade-in would have been as pronounced as they're proving to be, but they are substantial. The buying experience at Reynolds is low-key, no-pressure and fairly priced, with knowledgeable & cheerful assistance from our sales associate, Sandy Spencer.

Friendly Subaru team, and great service. I would and have recommended Reynolds Subaru to other people and plan to continue being a costumer of Reynolds Subaru.

Made another appointment for another Focus transmission problem. Service Rep assured me it would be taken care of. He gave me an appointment for the next day. By midday, received a call that the car was ready for pick-up, luckily this time it was just a module needing replacement.

I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service. I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind. The dealer it’s self is also very professional, friendly and comfortable to be at. If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul

We can't say enough good things about Suburban Subaru in Vernon, CT. Ray Arroyo and his management were fabulous in helping us through an unusual breakdown situation with my Legacy while on a trip in Maine and New Brunswick, Canada. He made all the appropriate contacts with a dealership in Ellsworth, ME, the Northeast Subaru district customer service team, and Subaru USA. Thanks to his efforts, we were able to get the car repaired hundreds of miles away from home free of charge to us, and were able to receive significant reimbursement for our other expenses (lodging, towing and rental car). Ray was incredibly understanding and spent considerable off-hours time to communicate with us and make things happen quickly to get us back on the road. We have owned three Subarus (all purchased from Suburban's excellent salesman, "Woody"), and five of our relatives own Subarus, so our family has great confidence in Subaru's proven willingness to go to bat for their customers.

Courteous, friendly service! Won't be going anywhere else, that's for sure--tried the dealership closer to home just once--once was more than enough!!!

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

Steve Macomber is a professional, kind, low-key salesperson. He goes the extra mile with small details, Registration, plate transfer, and is truly a nice person. I would highly recommend Steve and Valenti!!

I had an appointment on Feb.6th,2018. Michael Williams did an outstanding job from my arrival , going through everything before and after service to my car. Left happy! Also the gentleman who escorted me to the service desk was great as well! Unfortunately, I did not get him name. Thank you!

My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car. The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership. Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!

I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.

I am very happy with this dealership. Joseph Boughton was the best dealer I ever had to deal with. I will be sending my friends to him soon. Great experience.

We have bought several vehicles from Bertera of Hartford always from Issa Daoud. He is probably the best car salesman I have ever dealt with. He listens to what you need, goes above and beyond to ensure that you get what you asked for and leave happy, and follows up after the sale. A really great experience. I have referred many friends to Issa and they always walk away happy. The only reason they get 4 not 5 stars is that at times the negotiation process gets contentious by sales management which should be unnecessary with all the tools available to plan with before you walk in the door. The finance team is very efficient and explain everything clearly. If you are looking for a new Subaru I highly recommend this dealership.

The experience of dealing with Bertera Subaru of Hartford has been a pleasant one to say the least. The dealership is a very professional establishment and I am thoroughly satisfied with my purchase, both in terms of price and service. For approximately two weeks Mr. Salazar and I had communicated through emails, text messages and over the phone being that I live in NYC. In a relatively short time span, we were able to come to an agreement on the price, and a very short while later I found myself on a trip up to Hartford, CT to pick up my new vehicle. When I arived at the dealership, I was pleasantly greeted, shown my vehicle, and allowed to inspect it while the dealership finalized the necessary paperwork. Before I knew it, the various forms were explained to me, which I then signed and was on my way home in my brand new vehicle. I would highly recommend Bertera Subaru to other prospective Subaru customers if they are at all interested in a great car buying experience, and one fantastic vehicle brand to boot.

Quick, efficient, professional are the three words that come to mind. I had a wonderful experience here from the time I walked in the door to driving out in the exact car I wanted! Anthony, my dealer, was very knowledgeable and helpful and made the whole experience easy and stress free!

I found Bertera through the internet, and arranged for an appointment. The receptionist was warm, friendly. Tim spent time with me, identifying my needs and making sure I was palced with the right sales representative. I felt I was in good hands from the start. My sales consultant, Rick Nepola, was outstanding!! He listened carefully to what I was looking for, discussed different options for me, and searched for the right car to lease (a 2018 Cross Trek Limited) to meet my current needs, as well as address the quality of car I was used to driving. He was not in any way pushy, he provided facts and answered my questions calmly and intelligently. The test drive was a comfortable experience and he encouraged me to drive the car as if it were my own. He took me through the deposit and paperwork process with patience and was very caring about my concerns throughout. He took all the time I needed on delivery day, and introduced me to the service staff as well. I was treated like a very special customer, and I assume all Bertera customers are treated that way. Rick and the service staff have been readily available to help me follow up questions about the amazing technology and make sure I am happy with my new car. I have been delighted with my experience and with my car!