Great people to deal with
November 6, 2018
I have purchased and leased many cars over the years for myself, my wife, and my children. My preference is leasing, which allows me to get into a new car with affordable payments and maximum flexibility (i.e. - get out in three years if it's so-so, buy it outright at a reasonable residual if it's love). Oh my, Subaru pun not intended...
When I start shopping a car in earnest, I've already test driven and researched it enough to know what I want to pay. I want to pay what is fair to both me and the dealer based on the vehicle's merits. We all have to make a living you know. I think my buyer profile is painfully obvious but many dealers will "play all the games" or otherwise manage to insult my intelligence in some way I HATE THAT!
Working with Tri-City was a refreshing experience. I prefer to go through this process using phone, e-mail, and text, and they were wonderful to deal with in this manner. No doubt they are equally pleasant face to face. There was no resistance to my style, and no trying to get me to come in - they were courteous, cooperative, and did not try to upsell me in any way.
Sure, I like to think I'm a savvy and unique buyer but I quickly sensed that if I came into this process in a more open-ended, still shopping mindset, perhaps not knowing what I wanted and needing a bit of TLC, the experience would have been equally pleasant.
Think of it this way - imagine (if necessary) you have elderly parents who you love dearly. What kind of dealership do you want them buying or leasing a car from? I would want my folks to work with a dealership like Tri-City Subaru.
Many thanks to Melissa Fifield, Craig Enslin, and driver Bill for making this experience so pleasant!