This dealership had the used car I wanted and made the negotiating, financing, and purchasing process pretty painless. Paul was a friendly, helpful, and communicative salesperson, and I appreciated his straight-forwardness.
Sturdy and Comfortable
by Ptsubie from South Dakota
January 25, 2019
This car is a crazy value for where its priced at all trim levels. With standard symmetrical all wheel drive in a compact as well as the optional eye site assist, it was hard to look else where. Mind you I live in an area where winter weather is about 4-6 months of the year. You wont win any drag races but it rides as smooth if not smoother than a full size sedan with the steering control of a sport, even in base/premium/limited levels. Highly recommend!
Bought two cars, had an issue, we were well taken care of
by apayne7388 from DealerRater.com
December 4, 2018
4.8 (2735 reviews)
We originally bought a 2018 Subaru impreza and a 2011 mini cooper from Steve Lewis back in August of this year. Shortly after, the mini started having several issues, it ended up needing several thousand dollars worth of work, and possibly an engine on top of that. They were kind enough to set us up with a loaner car for free, towed the problem vehicle to the nearest mini dealer and had them diagnose the vehicle with no cost to us. They proceeded to let us know what was wrong with it, and offered to give us a credit back for every penny we paid towards the car. We just picked up our 2012 outback from them today and couldn't be happier! Paul was our salesman for both purchases, and he was great! He has an upbeat attitude but he's also a real person you can talk to, not just some guy who is trying to force you into buying a car. We will definitely be coming back, and recommending them to our friends and families!
Has everything I need, nothing I don't
by Subarulove from Seattle WA
November 29, 2018
I love my car! The sport version is perfect and has everything for a great drive, without too many bells and whistles. Nothing beeps at me when I'm reversing, leather seats are comfortable and heated and it's the perfect size to fit almost anything (including a xmas tree!). My only gripe is how slow it is to pick up when you put your foot down - this response could be improved. Would buy another one.
Eric LeSiege was my helpful guide in the buying process of a new 2019 Subaru Legacy. He spent all the time needed with me on my questions and final search for the vehicle I was interested in. In the end, he spent time with me going over the entire car and electronics. He was one of the most helpful sales person I have had, ever. The industry needs more like him.
So far so good, only own this for 5 days.
by SuzyQ from Bayside, NY
January 24, 2019
So far so good I haven't had it long enough to say. Only 5 days.
Drives great still getting to know all the bells and whistles.
David Hanks is friendly and easy to work with. In fact I've purchased 2 Subarus from him in the past 2 years. That's saying something!
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
Dave Hanks was great! He let me look at the cars I wanted with no pressure. That was greatly appreciated!!! During the test drive of the vehicle I finally decided on, he showed me the features I had been sceptical about and how they could benefit the driver! Then the process of getting to an agreeable price was painless and quick! Thank you! When I picked up the car he was there to explain how to operate the vehicle and all the little buttons. I left a proud owner of a Subaru! I had been to several dealers before and had a real bad taste for salesmen but Dave was so awesome! No quick fast scheme ???to get me into that car today!??? I would recommend him and the dealership a million times over!!! Thank you Dave and Steve Lewis!!!!
First Subaru owned - so far so good.
by TM from Lancaster, PA
December 31, 2018
Have always admired Subaru's legendary reliability and AWD, so it was an obvious choice when I needed to buy an economical AWD commuter for my wife.
I went to Steve Lewis Subaru after having gone to another Subaru dealership first. The test drive with the other dealership went poorly, the sales rep did not accompany me on the test drive and just told me to do a U-turn at the first intersection because the car wasn't loaded up with gas and it took them 30 minutes to print out two quotes for leasing and financing. My experience at Steve Lewis was completely different. My sales rep Dominic Yestramski made ample time to show me everything about an Impreza and a Legacy and test drive both on the same day under 3 different routes, one of them being off-road! My folks accompanied me to Steve Lewis and English is not their first language and most sales people brush them off but Dominic treated them with more than ample respect. We shopped around with other dealerships too and did get a lower quote than Steve Lewis but the total cost would have only been a difference of $200-300 or so. I went back to Steve Lewis because my experience there was much better than the other dealerships, there is value in taking your customers seriously.
This is my first Subaru and I love it.
by neila jean from Salt lake City
December 26, 2018
My Subaru has all that I want or need. I am very impressed with my impreza. She is easy to drive, safe and has all wheel drive.
Sales staff extremely helpful. Full explanation & demonstration of vehicle in a friendly relaxed manner. Taylored options to my needs. Signed sealed & delivered in 1 day. Great team at this dealership!
Downsizing a Mixed Blessing
by Been to the Mountaintop from Latham IL
November 12, 2018
Back in the day we had a Suburu Impreza liftback. It seemed sturdier and had more storage than the 4 door 2014 we just bought with 56,000 miles on it. Our most recent car was a 2005 Sienna but we've had several mechanical issues with it. Compared to the Rogue we also test drove, it has better reliability rating and cost much less, but we preferred the Rogue's "Back End." I gotta say, the buying experience at the dealer's was MUCH more pleasant than last time I bought at a dealer, decades ago.
I worked with Kyle Goodreau at Steve Lewis and he worked with me and test drove at least 3 cars over the course of 5 hours. He really helped me find exactly what was going to work with me while not giving me any work around. The whole team at Steve Lewis was inviting and made the process very easy.
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
This five star rating is for our salesman Derek. Not only was his knowledge about the vehicle top notch, he made taking a test drive feel like a ride with an old friend. He stayed with us throughout the entire process, made sure we were taken care of and had everything we needed, and even came in on his day off when I picked up my new car. Although the vibes from the finance department and a few of the other salesmen walking around were less than stellar, our experience with Derek was above and beyond enough to earn the dealership a great rating. Thanks Derek! Our kiddos are loving our new Ascent!
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
While buying a used vechile is a challenging experience Dave Hanks was very easy to work with. Very patient with our questions. He explained the various options clearly. Made a suggestion on a vechile which was appropriate for our situation. The store was clean and comfortable.
Very reliable car
by Great car from Blaine, MN
October 19, 2018
I leased the Impreza for 3 years and not a single problem. That’s exactly what I would expect from a new car. Never had zero problems before. What a great car for the money.
This car is fun to drive being a manual transmission with plenty of torque. Super reliable in all weather conditions. Fun to visually mod with tints and rally car features. It is very safe and looks great. I own this car currently and love it so much.
I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
Best all wheel drive car for safety and reliabilit
by Taz 1969 from Pgh pa
August 25, 2018
For a compact car, it has plenty of room and leg room for four people. It handles well. It gets great gas mileage, and when the seats are down it has ample cargo space.
From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
by tara12928 from burnham maine
December 8, 2018
Drives nice but, would like more options. It would be nice to have more power options. It would be nice for the car to have a sun roof and electric seats.
Clean, very fast, efficient. I don't worry about a thing. I let them do whatever needs to be done. They answer any questions I may have. Great salesman- Jeremy.
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
Bought an 06 Subaru Wrx Sti Back in 2012 Loved the car and it was the most fun and reliable car i've ever had. They were able to get me a great deal on the car at the time.
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
Appreciate the professionalism of Mr. Olech and his ability to allow me to shop at ease, without pressure. Was very knowledgeable about all of the vehicles and he worked extremely well with his colleagues to get me the vehicle that I wanted. Thank you!
Reliable and economical
by Michael from Blauvelt
August 8, 2018
Basic comfortable car. Very reliable and economical. Leased vehicle for 2-1/2 years and decided to buy before lease ended. Would have liked a sunroof and rear cargo cover.
Our daughter's old car unexpectedly died and we needed to find a reliable used car for her in a fairly short period of time. I did not even realize this dealership was in the adjoining town until my coworker alerted me to this. There was a good inventory of very reasonably priced vehicles appropriate for a college student. We worked with Rusty and he was amazing-very friendly, open and helpful. The dealership was more than willing to let us take the car to our mechanic but after seeing detailed inventories of what had been done and what the process of checking out the car would be prior to releasing it to us we opted to go on faith because we had a great feeling. We purchased the car. When the dealership was doing its final check, they discovered there was a service light on for no apparent reason. They moved heaven and earth over a few days figuring out what was causing the issue, obtaining a part from California, installing it to solve the problem, and ensuring that the issue was solved before we picked it up. All this and it added only a few days to our timeline. Our daughter has had the car for about a month and she could not be happier. In fact, our other daughter has taken notice and will probably purchase her next used car from here. A great experience, and highly recommended.
Great value car for my college graduating son.
by OlDocJeff from Osawatomie, KS
November 19, 2018
Great value. Good mileage. Stylish. . .and its a Subaru! Our last 2001 Impress lasted 3 times longer than I expected so hoping to get same use out of this one.
This year my goal as a young adult was to buy my first car , and Rusty from Hampton Trading Company helped me accomplish my goal . As a young women shopping for cars by herself he treated me as a serious shopper and respected what I wanted to find in a car . Never pushing me or rushing me to decide on a car that HE thought was more suitable. I fell in love with a used Mini Cooper Base . It was my personality & it was the perfect car for me ! Although it was standard , And at the time couldn’t drive standard. Rusty was understanding once again & when I wanted to test drive the car , Rusty took it for a spin with me knowing I couldn’t drive it myself! I would recommend anyone to this dealership. They are all honest, good people . Who have quality cars. Thank you so much Rusty for making me one happy girl !! :)
Great on gas, powerful 2.5 4.0 engine sharp lookin
by Morning DJ from Albright, WV
October 21, 2018
Its a fast car, comfortable ride, well taken care pre owned Impreza. Excellent condition and played an excellent price from an excellent dealer, B&J Auto sales in Tunnelton, WV.
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