Used Subaru Impreza for Sale in Hadley, MA

In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA

Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility

I have been thinking about downsizing from my Chrysler Town and Country for a few months. The Subaru Forester was one of the SUV's on my list to consider. I stopped at Steve Lewis to get started on my search. I left 4 hours later with a brand new 2017 Forester. I didn't think I would be able to find a smaller car with all of my "must haves." I was wrong. Eric spent the whole afternoon with me asking questions about what I wanted and answering every question I had...EVERY question. Once Eric was able to actually get me into a car with all my requests (remote start, Sirius Radio, inflatable lumbar, power seats, power liftgate to name a few), Jack stayed after hours to be sure all my paperwork and financial needs were met and complete. Fast forward three days. Now it was Brent's turn to take on the difficult job of explaining a technical car to a non-technical customer. Mission accomplished!! I also spoke with Benny Cruz in customer service who gave me his card and encouraged me to call him for any future needs. Thank you Eric, Jack, and Brent for making what can be a stressful experience an easy one. I plan on keeping Benny's card close at hand.

The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.

I went in looking for a cargo van that would pull my trailer they were super helpful by explaining the 150 250 and 350 vans ability to tow, made my buying easy, very helpful, if you're worried about dependability, don't, they offer bumper to bumper extended warranty so you'll have no worries, in my search for Vans this place was the only place I felt was out for the customer and not for themselves, they didn't care if they sold me a vehicle or not he wanted to be sure that I was going to be happy with my purchase, too bad I can only give them a 5-star rating, very knowledgeable of their large inventory, I sent one person who bought a vehicle and I will continue to send people to them, thanks Tom for your help and honesty in making it easy and worry free to own a used vehicle. Pat B.

Just love this car. So economical and a wonderfully smooth ride. Best value for money. It was a no-brainer. I also got a lifetime warranty which was explained really well by the financial manager

They should change their name to to Trust- whorthy a ton. I feel pretty confident that we made a great purchase trought them. I'll confirm this in a couple years. Ram 2500 (black /green) They'll know why I remark the color.

This Car meets all My standards great on Fuel economy right size and shape Powerful Engine for a car that size and is very reliable

This was the first time there for service. I needed it done by a specifice time, and the dealership I had taken the car to for 8 years, since it was purchsed was not able to help me. As a first time customer, they were able to get my car in. Were able, after a thorough inspection, able to identify and fix the problem. In addition, because of the time involved they provided a loaner car. It was a newer version of my car, so it was easy for me to get in and out of. I was greeted immediately by the porter (I apologize for not remembering his name, but he was very helpful. Steve the advisor made me feel very comfortable. I hate going to dealerships, I always feel like I am going to be "sold" something I don't need. Tiffany in the loaner office was friendly and very helpful. It is also worth pointing out, that while they are in the midst of construction, every effor is made to make it easy for customers. Clearly identified parking, a drive up lane. And while the quarters are tight, they were orderly and functional. It was my first time there, and I will be back.

I first owned a 2013 impreza. I totaled it at 103,500 miles and bought a 2018 impreza with 7800 miles. You would think after 5 years Subaru would get their bluetooth connectivity issues fixed. But obviously not. I'm playing music in my car get out of my car with it still running, get back in my car put it in reverse and my phone randomly disconnects and will not reconnect until I restart the car. And heaven forbid you take your seat belt off a split second before you put it in park because it will beep like crazy even after it's in park! So stupid! I feel like my 2013 impreza was a little quicker as well. My 2013 had all the recall/lawsuit problems so hopefully the 2018 is better build quality . Other then those small problems it's been a great car and I like it.

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

This car is great even In the standard model. Fit my family great with a decent amount of room. It has enough truck space to fit all my work stuff and school stuff at the same time.

I've always wanted to purchase a new car (zero miliage new car) but never thought it was within my budget. I've been eyeing the new Jeep Renegade and stopped by Metro to humor myself with the numbers but OMG!!! Met the best sale rep EVER!! ...if you're reading this___Hi Sharif! Thank you so much! (Ok, back to my review). Besides being easy on the eyes, he is such knowledgeable product specialist. EVERYTHING and ANYTHING I threw at him this man had an answer for it. One of the things that he really broke down in layman's terms were the intrcacies of leasing a car, which I clearly had limited knowledge on. He always checked in with me to make sure I was understanding everything he was explaining, encouraged questions which I had a lot of A LOT!!! Needless to say, I have me a new Renegade, yeah buddy!! I honestly feel Sharif made this experience easy and fun, thanks again!

Original equipment tires wore out at 20,000 miles. Replacement Uniroyal Tiger Paws went 42000 more miles. Was unable to meet factory specs for wheel alignment. Despite that replacement set of tires wore evenly. If you purchase a new Subaru require that dealership align and show you results are at factory specs before taking delivery. The radio controls are difficult to use. touch screen is insensitive in cold weather. Radio knobs taper away from you so are difficult to grasp. Overall electronics are way overly complicated. Handling is very good. I like the CVT trans. It matches the power curve of the engine. Very secure car at highway speeds. Great traction in wet/snow. Zero mechanical problems. Great carrying capacity. I am at 62000 miles and will keep the car for several more years. Remarkable fuel mileage of 34.5 MPG overall.

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

Fun car to drive. Comfortable. Great in all weather. This winter was able to get through some thick snow better than some trucks did. Recommend to all.

I am extremely satisfied with Balise Toyota. The exceeded all my expectations. Helpful , knowledgeable and very respectful. They were a true pleasure to do business with. They have my business for life. Highly recommend!

I bought this yesterday Feb 1 2019 with 20,700 miles on it from the dealership at Southpointe Hendricks Subaru in Durham, NC. I think the dealership did not give a great deal. charged more than they should have. I got black Premium. The car seems higher than the sport model i tried in a different place which had everything on it. This one doesn't have the blind spot or auto braking before a collision and I think I should have had that. The car drives well but has a lot of body roll and some engine noise. Though outside noise is negligent. Brakes well and corners well as the turning radius is smaller than the legacy. It doesn't feel as planted as my BMW 2011 3 series with X Drive but that is a different category of car altogether. But for all the other cars in it's price range drives very well and looks stylish and classy in black as well as the AWD which even in if you have some snowy days in the winter is useful as well as in the rainy days in all the other seasons. I cannot say much of reliability as i have not owned it but one day. Hope it is. All in all, the affordability and the AWD and the safety that drew me to the first Japanese car I have bought. And no, not a BMW but drives well and I am satisfied.

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

This car was more than I expected. Excellent Car, style, performance, gas mileage, just an all around comfort car. Beautiful looking car, I wanted a ALL Wheel Drive Vehicle and the Subrau is the choice for me.

I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helped me in my decision to buy a 2017 Forester. It is a big difference between the new and the 2002 model, and I was a bit apprehensive about the size (much bigger than I thought) and the "new" dashboard controls. It drives like riding on glass! Beautiful color, very comfortable. I think I drove Jeremy a bit nuts with all my questions, but he was SO patient and understanding and showed me everything I needed to know. He's always around to answer any questions I have, no matter how silly. I love Bertera Subaru and will always buy the Forester. I also like how environmentally conscious Subaru is. (Love their commercials). I'd recommend this car for everyone! And have Jeremy take care of you- he's great! I've even named my Forester after him- "Jasmine (for the color) Jeremy"! See you at 1000 miles.......

Has ample amount of legroom for the driver for the size of the car. Love the quality of rear camera! Also enjoy the great safety feature it has.

I went to Bertera Subaru to look around for a used Forester. Their prices on the internet for Black Friday weekend were showing up less than other dealers in the area and I wanted to see if they actually were true. I had already made a deposit on a slightly used car (2016) at another dealer. I was introduced to Joe Bucko. He had a similar car on the lot but he then told me they were doing a sale on 2017 cars that weekend and when he told me the price, it was several hundred dollars less than the 2016 I already put a deposit on. We picked out the color from a car on the lot and I was about to order one for delivery when he offered a break on the new one in the lot with extra accessories for the same price. How could I say no. I did purchase the 100K warranty which I think is worth it for a new car and the maintenance program for $970. When I went back to get the car ( Joe got the car registered and plates on), I decided to cancel the maintenance program due to another review and they were very amenable to this. However, after I found out that it covers an extensive 30K check up and not just oil changes, I decided to keep it. Joe went out of his way to make things easy for me. I had to come back because the engine light had gone on and then next day it went off and he was helpful and ready to get me into the service area quickly. Great guy. All in all, this has been a very good experience for me as I am not one to buy a new car. Also, Subaru sends you a very nice leather travel bag for purchasing a new car. That was cool.

My 2017 Impreza Sport has been flawless, The miles per gallon have been great, but 10% less than rates because I drive it aggressi. I love the new platform of a small SUV hatchback. There is so much space to carry loads of luggage.

I've owned Subarus since 1975. Just bought a 2017 Impreza from Bertera Subaru and so excited. Know I'll be well taken cared of when I need service. 👍

I honestly hated this car. The only time where I loved it was in the snow...because it just never got stuck. Like I could have snow up to my fenders and still mash the pedal from a dead stop and not slip once. Like it was kind of unbelievable in the winter. But with having standard awd it's kind of expected. But everything else...it's uncomfortable, the electronics tended to just stop working...regularly...like the radio would shut off at random, the back up camera would stop working whenever it felt like...radio presets would reset, the screen would stop working...just a headache sometimes. The check engine light would pop on every once in awhile seemingly for no apparent reason and then go off without warning. It got TERRIBLE GAS MILEAGE...like literally terrible... For a four banger I literally only averaged like 23 mpg....on a good day got 25...never higher than that...and I do ALL highway driving. I bought a f**king Challenger and that thing averages 30 mpg...and has DOUBLE the power. It's insane. And I don't understand it. And the car is ungodly slow and I HATE the CVT trans...it's literally the worst thing ever. I wanted a manual but I settled for the cvt because I didn't want to wait a week when I needed a car at the time. It is what it is. If you don't care about fuel economy, performance, working radios, electronics in general, and just something that you can get from point a to b with little to no issues then get a subie...But if you actually care about all that stuff then I'd stay very far away from this car. Maybe I'm being harsh, but I don't really car. Literally the MOST BORING car I've ever owned...and I used to own a 1998 Ford escort that broke every other week and that thing was still more fun than this... Just happy to be out of it. Someone else's problem now.

I originally saw a 2002 Subaru Impreza WRX on the Bertera website a couple of months ago, but decided I could find something cheaper on Craigslist. After looking at about ten different cars and realizing they were all either abused or rusty over the course of two months, I contacted Bertera and asked if they were negotiable on the 2002 WRX. They were very friendly, responding to my query instantly, and so I set up an appointment to go check out the car later that evening. I met with the salesman Jonathan who was very friendly and spent time with me and my wife giving us the background of the car. The car was in pretty good shape, minus a few blemishes expected of a more than ten year old car. Jonathan explained that the car was owned by the same owner, who purchased the car from Bertera new and had it serviced there consistently. After going for a test drive, I decided I wanted the car and me and Jonathan sat down to discuss the price. At no point did I ever feel pressure what so ever, which was really refreshing for a dealership. It was more of a "this is our best price, just let us know" situation, which made the buying experience very comfortable. Jonathan worked up the numbers and came out with a very competitive price. I asked him if they could do just a little better and after speaking with his manager, Jonathan told me they would meet my request. I was very happy with my purchase and Jonathan kept me updated over the next two days about registering, detailing, and inspecting the car. He clearly tried very hard to get me into the car ASAP and I was very grateful for that after having been without a car for 2 months. Overall, the experience was very low pressure, very quick, and enjoyable. Hopefully when I get out of law school, I'll be back to Bertera to buy a newer Subaru!

This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.

I first met Keith I Dec. Of 2014, I had Just totaled my existing vehicle. I worked with Keith Goldsmith, but my financial Circumstances were short of. Making A purchase possible. Keith followed up With a promising new vehicle a few weeks Later. Too late ( this time) but I would not Forget his Efforts, follow through, and Sincere dedication to me as a customer.. I have kept in contact with Keith over time Hoping to get the Vehicle of my Dreams. That happened this past September 2016 I visited Dealers from Easter ma. (planet sub.) and as far south as Martinville Va. Most sales associates. Were plesant, Informed, & courteous. But they lacked the Personal Relationship & Knowledge that Keith Goldsmith has. You and I both Benefited by having him on your TEAM !

Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.

We purchased our 2016 Outback in October 2015. Starting back in July of last year we visited two other dealers. Choosing Bertera Subaru was made easy after dealing with Dan Leary. He was friendly, knew the product and gave us the best price. We were told the car probably would arrive late September or early October. Dan gave us updates every two weeks and the car was delivered in October as promised. The other dealers turned us off. One insisted we order the car immediately as he had the best price after telling him we were going to visit two more dealers. The second one added a $40 charge for gas and a $40 charge for a license plate bracket and a low bid on our trade in. But, beyond all this we chose the Outback for the safety features, comfort and ride. My favorite safety feature is the RCTA ( Rear Cross Traffic Alert ) when your backing up it alerts you of an approaching vehicle in your blind spot. This came into play the day we picked up the car backing out and several times since. Just one of many safety features that are great. To sum this up we would recommend the dealer, salesman Dan Leary and the Subaru Outback.

I have been very happy with this car over the past year and 10,000 miles. It is surprisingly fun to drive...even more so in the winter with tires one can trust in ice and snow (OEM tires wouldn't stop the car on wintry road and I replaced them). Great city car and good interstate road trip car too, sometimes getting high 30s mpg at 70 mph. Engine always willing. Handling is great. I can load my bike in back without its front wheel, seats down, or a mower with the handle folded down. Infotainment center is bland, but I have a newer Honda where I find the same to be aggravating. The Impreza is quite low to the ground, so I need to consider that around snow berms and rutted roads; the Crosstrek is the answer to that, if you drive in rural and rougher roads. It is always a treat to get in the driver's seat and go for a spin.

I got an above average car for a below average price. They even fixed a problem after the warranty. They live up to their promise of no pressure. They specialize in Subarus and know these cars well, but they have other brands, too. They seem to specialize in the $5k to $12k price range. I don't think you will find a better value, which is why I drove an hour. They do not make a lot of profit on these cars, so be fair and don't expect them to spend a lot of money on your car after you leave. Agree to repairs before taking delivery.

This car is overall fun to drive, has an awesome stereo and has many convenient features, two outlets for power as well. And the 5-speed tops it all off..

This car is the best I have had so far. It’s the newest car I have ever owned. It fits my needs and gets me to where I need to go.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

To be honest, the car is great. It looks and feels great in and out. The seats are stylish and the dash is sleek and has a large touch screen (mines a Sport model). However, there are downsides. I love how cool the screen is, but not having buttons feels dangerous. I have to look down too much to hit the buttons since I can’t feel then like a regular radio/whatever. Secondly, whoever thought it was a good idea not to make he cup holders round is crazy. Half is curved, but then it’s straightens out to look like a short bullet shape. What this means is that no cup is secure and the drinks bounce around and when you learn about it it’s from spilling coffee all over in your brand new car cuz you went over train tracks. Third, the transmissions jerks sometimes when you let off the accelerator. When it downshifts you can feel the car since back as the transmission starts to stop the car when it should be saving energy by coasting. These I’m told are normal traits in the car. Lastly, the 28mpg city rating is false. I get 20 in the city driving like a grandpa. Apparently these things suck when the engine is could and my 2 miles commute sees the worst efficiency I can imagine for a brand new 4 cylinder with such a good rating. All in all though, I like it and it’s a sexy car.

I bought a used 2014nissan altima s.car runs exellent only 45'500miles still has power train warranty with nissan.during the 60days warranty car rite took good care of me fixing the little things that were bad..im very happy with car rite n my nice nissan altima ..I've been to many auto dealers carite is defenitely the best in all services..thank you carite..

We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!