Used Cars for Sale in Hadley, MA

My wife and I were interested in purchasing a used Audi and happened to see a clean 2008 A3 on the lot while driving by. We stopped in expecting to meet the typical used car salesman, but instead, were pleasantly surprised when we were greeted by Karol, the owner of B Town Motors. Karol was very friendly, and quite knowledgeable with Audis and German cars in general, which was comforting since we already owned two German cars. His comments and experience with these cars were spot on. After purchasing the A3, Karol did all the legwork to get it registered, which was a huge timesaver for us, and delivered it to our house so we would have the car before he left for vacation. I can honestly say I have never had a more pleasant car buying experience, and would highly recommend B Town Motors to anyone considering purchasing a used car.

Great car ! Drives very well, I have owned this car for 6years. It’s fun to drive and also the prestige that goes with it. Owning and diving it is a life style.

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

It has met all my needs so far. I had Dakota before and I am quite happy. Glad I looked on cars.com to find it!

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

This is my 3rd MKZ. Enjoying it immensely. Very quiet ride, excellent handling, best MKZ I have owned. The dealer Hines Park Lincoln is the best.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The car has a lot more pep than i was expecting. Comfortable, fun to drive. Purchased car for my daughter to drive, she loves it

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The car suites my needs but comes up short in some areas. There is no leg room in the back seat. In order to make more room the front seat has to be pulled up. This shortens the leg room for the front seat passenger and puts the driver too close to the steering wheel. The trunk space is too small. The owners manual is not clear in some places.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

After about 40000 miles, it still performs like it did when I got it at 8000 miles. It accelerates from a stop strongly and handles well. The only issue I've had is some squeaking from the front suspension when the weather is cold. It still has about 90 percent of its original driving range. On sub-zero (Fahrenheit) days, the range goes to about 60 percent of what it has on an 80 degree day. Then, I wouldn't trust it to go any further than 35 miles on a full charge.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

More roomy inside than it looks from the outside. Perfect car for driving all over the country. Amazingly solid and fuel-efficient. Fun race car too!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

I loved everything about my Dodge grand Caravan. It was a comfortable and reliable vehicle. Not many premium features, but that Is not important to me. Easy to haul stuff or the family. Would but this van again.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

My first electric car and I adore it. Only negative is limited range on fully charged battery (66 miles). It's whisper quiet and super fun to drive. I love whizzing past gas stations. I have not used a public charger yet. Had an electrician install a 220 plug in my garage and I bought a level 2 charger. Do all my charging at home. There is one thing I was shocked to discover. I took my car in for general service since I bought it used. I was informed they could not service my car because they had no mechanic on staff certified to service the Leaf. Say WHAT???? I'm standing in a Nissan Dealership and being told they are not equipped to service a car they make. WOW....just wow!! I even made the manager call other dealerships to see if any of them had a certified mechanic. Only way over on the other side of town. How disappointing. So this is a very important factor to be aware of. Make sure the dealership has a certified mechanic on staff before taking your car in or it's a wasted effort. Thank goodness my car didn't have any issues. Was just looking for general service since I was the new owner of a used car

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

Very please with the vehicle would recommend it to any family A very comfortable riding vehicle very slick looking vehicle very affordable very please with the fuel economy

I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helped me in my decision to buy a 2017 Forester. It is a big difference between the new and the 2002 model, and I was a bit apprehensive about the size (much bigger than I thought) and the "new" dashboard controls. It drives like riding on glass! Beautiful color, very comfortable. I think I drove Jeremy a bit nuts with all my questions, but he was SO patient and understanding and showed me everything I needed to know. He's always around to answer any questions I have, no matter how silly. I love Bertera Subaru and will always buy the Forester. I also like how environmentally conscious Subaru is. (Love their commercials). I'd recommend this car for everyone! And have Jeremy take care of you- he's great! I've even named my Forester after him- "Jasmine (for the color) Jeremy"! See you at 1000 miles.......

I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has

Great car. Amazing engine and sound. Great looking machine. Really powerful and comfortable,. Will get another if i can at any moment. Really happy with it

Great value for the money, includes all safety features, very comfortable, good handling, looks good has been very reliable. Drives as good as my BMW 540i

I was looking for a Lincoln MKZ with all the toys and stumbled across one here. Molly helped me find exactly what I wanted and was awsum not pushy very polite and courteous. She did a great job going over all the features. Molly is one of the best sales reps I have met in a while a pleasure to do business with. I would recommend you stop in and see her she did great thanks Molly for all your help I Love the car !!!!!!!!!!!!!!!

A very comfortable vehicle, big enough to get my family of 6 and luggage/sports equipment in a stylish and comfortable package that fits our budget!w

Very good customer service, very good support throughout the process. Shout out to John in sales.... thank you so much for your time and patience!

I stopped at Meadows looking for a used car and met Gary who was wonderful throughout the whole process. There was never any pressure and he was more than willing to accommodate my needs. I would definitely recommend them to anyone.

Car is plenty spacious and very comfy. It rides very smooth, accelerates effortlessly, great brakes. Get great gas mileage. Has been a great car to me.

This was, by far, the smoothest new car purchase we've ever had. The salesman (John Bruso) did not high pressure us at all. We knew what we wanted and he found the exact model at a nearby dealer. Our new car (the first time we ever leased one) arrived the next day. After they applied the new Simoniz Glass Coat it looked awesome. He gave us a brief overview of all the "bells-and-whistles" on the Kia Soul. We would highly recommend this salesman to anyone wanting to buy a new car. Thanks John. Tad and Cyndi Blanchard Proud Owners of a New Kia Soul

Sport and luxury all in one. Why pay 20 grand more for a emblem? The Kia Cadenza limited has every option, qualityall around with the best warrantee in the market. I have white with the cocca diamond stitching and get people all the time asking me what make and can they sit in it.

I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

So much space inside, but it drives almost like a car. I love the stow n go seating. And the power doors make like easy!