Today, my wife and I picked up our new car at Planet. This is our fifth Subaru and our third Forester, plus we have only ever had one car at a time. Over the years, I had done business with another area dealership, but was urged by Carolyn N. (a couple of years ago) to give you guys a try.
I am very happy that I tried you guys. From Klaire in sales to Dave in finance, every person we encountered was great. You guys are truly unique and I look forward to working with you guys over the years. Thank you.
What a great experience! This was my first car purchase, and I had my parents fly out from California to help me in the process (because I had no idea what was going on). John made the process so fast/easy, we had been talking over email prior to my visit, and he was able to update me on the inventory throughout the week as I was specifically looking for a Subaru Outback. Very professional, explained everything very clearly so I knew what I had to get done as soon as I walked out of there. The car was in great shape too, it was very very clean inside! Very happy with my experience here :) Would recommend!
We very impressed with the detailed knowledge of the Mazda CX-5 Grnd Touring vehicle by Thomas Belliveau. He was not forceful or aggressive as many sales dealership sales representatives are. He took his time and ensured we were comfortable with his overviews he demonstrated patience and walked through the process of leasing a vehicle. We felt his customer service and our experience was outstanding. Ricardo Dordete whom did the lease paperwork was. very personable and patient with our questions.
The last time I bought a car, I felt hustled. The last time my wife bought a car, we both felt hustled. This is the first time buying a car, that we both felt happy. Franco was helpful, attentive and thoughtful - he followed up during the purchase but wasn't over the top. It's our first Subaru, and we are impressed with the car quality, as well as the dealership (so far). I'm happy to recommend Franco, Subaru, and Clay Subaru.
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
Inquired about my used Tacoma online and was contacted promptly the next morning by Brittany in Internet Sales. I was working so a family member took the drive down from NH for me and was met by my sales rep Tony at the door. Tony was extremely helpful and knowledgeable even though the truck was a trade in for them. I would recommend asking for him if you're interested in a car at this dealership. Finance department was fine, they pushed for me to let them run my credit even though I had already secured financing. Just doing their job, but they were unable to get me a lower rate and added another hard inquiry to my report. All in all I would highly recommend this dealership as my experience was great.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
I had a great experience here! The sales person was very helpful. They gave me a fair price and helped me find exactly what I was looking for. I have bought two cars from here now and will be sure to come back for my third car . Great selection and prices for used cars ,will highly recommend.Thanks
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
Just purchased a new CX5 and love it! I worked with Michaela Mulry and she was very knowledgeable and friendly. Michaela and several folks I worked with at the dealership were all very helpful and made the car buying experience very easy and enjoyable. So excited to have my new vehicle and be part of the Wellesley Mazda family!
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
This. Dealership is gem in the area. Fourth auto I bought here. Service is top notch.
They always do there very best to please the customer.
Sales staff is very respectful as they are helpful.
I thought this type of a dealership was only in history books.
Give them a try you will then understand what I mean .
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
Battles Nissan gave me terrific, timely, and personal family style service to test drive then buy the vehicle I needed. Hospitality and location is great, near the Cape Cod Bourne rotary just over the bridge. The staff worked well as a team, too, so that if one did not know certain information, they found other employees on site who could answer the question. Just like family. Thank you, Battles! Kathy, Plymouth, MA.
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
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