Used 2022 Subaru Legacy sedans for sale near Baldwin Harbor, NY

The technician was very helpful( Max) easy to talk to and was very Polite make our transaction easy and quickly and mannerly will go again to him for assistance

from the first day I had it I haven’t had any issues with it as it handles great and gas economy is awesome. I don’t have a negative to write. I drove Lincoln’s for the last 20 or more years and because they stopped making cars and only Crossovers or SVU’s, I searched high and low to find an equivalent car and googled all the options that were a must and the Subaru Legacy Elite came up and my husband and I went to look and drove out with our new car and couldn’t be happier. The ride is comfortable and the car is just great.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Lots of safety features. Easy to drive. Very comfortable. I think it is well built . I feel good driving it . A car very much worth checking out

Had a great experience with your shop, and my Sales Rep Joe DeDonato. He was kind, professional and very accommodating. The whole process was so quick, I am impressed, honestly. I'm enjoying the car and hope to do business again in the future. Will definitely recommend to my family and friends.

The Legacy is an excellent ride, with all wheel drive for that extra dependability in the winter time. Subaru is synonymous with reliability. I would recommend to anyone.

Rob Birchall and the team were great. Was towed in on a Saturday and they were able to diagnose the problem and have me back on the road in 90 minutes.

Brought my car in for service.Everything was explained clearly and service was done in a timely fashion.

During my visit at the show room it was a pretty good experience. They had a pretty good selection of vehicles at this particular dealership. Eric our sales person was very curtious to me and my friend I couldn't ask for a most helpful salesperson.

From Virginia answering our distress call to Peter who was our service representative, the personal treatment of our predicament was extraordinary. They were not only professional but also compassionate. Peter went beyond normal business procedures to communicate, diagnose and expedite repair of our Outback. We were stranded in a medical situation, from out of state. Their attitude, explanation of the problem and fast action to fix it made our medical situation more bearable. It was a most unusual and uplifting experience that we did not expect from a car problem, in the middle of being in a strange place for unhappy reasons. Thank you Peter, Virginia and the mechanics who made our safe return home possible. This is our 5th Subaru and not our last!

Subaru of Englewood are wonderful people to work with, highly recommended. And in particular, Greg Pla, made the experience easy and straightforward. Thanks!

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

As usual the Gregoris service department provided excellent service. All the service my 2021 Crosstrek Sport required was performed in a professional and timely fashion. An outstanding service and customer experience.

It was my best experience. Now, i can say that the money is well spent.

Last week I took my car in for inspection and 45K check. Tom was the Service Manager, very professional and polite, unlike a prior person Vince I dealt with in 2020 ( that I left a terrible review on). Tom couldnt have been more pleasant. Offered free exterior car wash. Was done with inspection, 45K check, and car wash in 1 3/4 hours. He kept me updated also. Did recommend brakes in next 1-2 months but brakes would meet inspection, no pressure to do that day,

First time buying a car at this dealership. I had no problems whatsoever. I ended up buying the car I went to see. Highly recommended!!!!

I was there in June to have my inspection done. I had a previously bad experience in Apr 2020 which I had posted a review on, This time, Tom the service manager was professional and pleasant, They were very efficient in doing my annual inspection and they told me 1.5 hrs and they were right on target. They did an exterior wash before delivering car back. So glad it was much improved and thank you Tom