During this past week I was personally contacted by Jason Wilkinson, the General Manager of Kendall in Bend. Jason arranged a personal meeting for my wife and I to discuss the concerns we addressed on this forum August 8, 2017. We had recently purchased a 2017 Tundra from Kendall in Bend. For background, please see my comments from August 8, 2017. After a meeting of over an hour, all our concerns were professionally dealt with and resolved. Jason was an excellent listener, took copious notes during our discussion and resolved several of our issues on the spot with a promise to get back to us on things that couldn't be handled at our meeting. He was courteous, caring and it's obvious to me why he is the General manager of a modern and very busy dealership. Jason's professionalism and compassion changed my mind regarding Kendall in Bend. It is obvious with a General Manager like Jason they truly care about individual customers and the quality of the service they provide. After today, I would recommend Kendall Toyota of Bend for purchase of a new or used vehicle. I know I'll be back when it's time for a new truck!
2013 Subaru Legacy 2.5i Premium Review
Reliable but Brash
by Jakob from Rochester Hills
April 25, 2019
4
The Subaru Legacy is an excellent vehicle. Subaru has nailed the practicality formula with this vehicle. It is large inside, gets excellent fuel economy, has strong mechanical components (engine, trans, AWD system), and is a perfect family vehicle, though the engine is lacking in power.
However, and this is a big, however, the Subarus are NOT built for your comfort. The seats are comfortable enough, as is the ride comfort, but the lack of refinement is alarming. The vehicle is loud, brash, and has little concern for luxury. The interior trim is cheap plastic and rough to the touch. There is very little sound deadening, a decibel meter read 79 decibels at only 50 mph, unacceptable in modern vehicles.
Reliability is something great to be concerned about, and Subaru offers an excellent package for reliability and practicality, however, the lack of concern for refinement and quality engineering, especially in todays market, is bad enough to make me sell the car.
In a modern market, reliability is something that can be found in most vehicles, but modern interiors have improved far past where Subaru is currently. Want reliability, get a Toyota. Need AWD, get a Toyota RAV4. Your comfortable bottom will thank you for it.
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