Used Subaru Legacy for Sale in Muskegon, MI

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

On October 11th, I totaled the 2010 faithful Subaru Forester we had driven over 220,000 miles. We had planned to "take it to the Moon" and reach 238,000 miles! I unfortunately hit a 200# 6pt buck head-on at 75mph. I escaped without a scratch. Unbelieveable. Within 24 hours we bought another Subaru! Rob Gould was fabulous making that happen smoothly, cheerfully and promptly. John Gongalski was great getting our immediate financing accomplished. Both stayed well after business hours to do this! You guys were the BEST! Thank you for being there for us when we needed you most to get us back to normal! Please post the photo of the 2010 after the accident we gave you with the caption "He lived!" Thank you Rob, John and Subaru engineers! You have an amazing product! We are greatful. Halubs

I've only owned this car for a little over a month, but so far it has been a pleasure to drive. Four wheel drive for a sedan is always a big plus.

Sales person ???Katie??? and her assistant were very professional, accommodating, very low pressure and great to do business with! Best experience we???ve had purchasing a new vehicle...EVER! We held off buying a new vehicle for quite a while because in the past we dreaded the whole car buying process. Dealing with My Auto Import Center in Muskegon was stress free and well worth the drive! Thanks to all and we will be back! 👍🏼

Looking forward to driving it for a long time and enjoying the great gas mileage and great comfort. Also love the all wheel drive for bad weather.

Read to the end: I ran into a dead end in trying to work out a solution to a problem with Subaru. Through my purchases and recommendations to friends and family, Subaru has experienced over $300,000 in sales, but it made no difference to them - in fact, the person I spoke to at Subaru customer service was downright rude. I contacted Mark Leutzinger at My Auto Import as I've dealt with him before a found him to be very reliable. I explained my disappointment with Subaru (NOT My Auto Import) and he took it to the next level with his Subaru regional rep. End result? They not only met, but exceeded my expectations! My Auto Import, I will be back for future service and purchases because of Mark! He deserves a raise :-)

I really enjoy almost everything about the car. It drives well, good features, good mileage for AWD. I wish the body was not so low to the ground ( easy to scrape on curbs etc ) but I want a sedan and it seems all sedans now are low like this one nowadays.

I live in Chicago and hadn't owned a car in 7 years but Jack was able to help me navigate the process and it all went very smoothly. After test driving a few other models at other dealerships, my Kia showed up in an online search and my parents and I headed over to check it out. A quick test drive and a few questions later and I decided it was THE ONE for me, From there, Jack and I were able to knock out all the paperwork and the payment in no time flat. I had a budget that I assume was lower than most of their customers (I don't think they usually deal Kias, I am guessing it was a trade in?) and I appreciated that Jack still took his time with me. Jack was friendly and handled my dad's cheesy jokes with class. :) They had the car cleaned and gassed up before I left and I was on my way! Two things to note-- (1) They tried to push their financing a bit too hard. I had already arranged for a loan with my credit union (I had a check with me) and I knew they would never beat my % but I agreed to let them try because they were so insistent. I ended up getting turned down by every bank they inquired with (and therefore received multiple letters in the mail after all of this) because I was an out of state resident so I wish they had just acknowledged that and let it go from the start. (2) My dad followed me home and we discovered that my right taillight was out. :( I had to make a trip to Auto Zone the very next day after buying the car and even though it was something minor, it was still an inconvenience and something I wish they had caught during the inspection they claimed to do on the car. Overall neither of those things would stop me from buying a car there again but I think they're worth mentioning.

My wife and I have prior experience working with My Auto's service department (THANKS Beth and Mikayla!) for a vehicle we purchased from another dealer. Because of this we knew we could trust the dealership's sales team to help us select a new vehicle. We weren't disappointed. As soon as we met Shadric, we knew he was genuinely interested in helping us find and purchase the right vehicle - we weren't just another sale to make quota by the end of the month. Shad quickly found what we were looking for, and had the vehicle at the dealership the next day. We feel we got a very fair price for our trade-in, as well as a good price on the new car. Also, had the opportunity to work with Bill in the Finance Department. Walked through all the options for financing and extended warranties in a way that was no pressure and easy to understand. We'd recommend MyAuto as a fantastic place to purchase a new/used vehicle, as well as have service work performed. They took the stress out of a stressful experience - well done!

Talk about a sleek car with available iSight camera system that helps ensure the safety of everyone in the vehicle. Comes with adaptive cruise control and lane keep assist. Automatic braking to avoid front end collion. Reverse camera with automatic braking and sensors to alert you of oncoming objects usually not in your immediate view when reversing. The day time running lamps are the sharpest looking thing on the road, I prefer them over my BMW LED day time running lamps. In terms of comfort you have all premium leather heated seats with a wood grain front panel that gives off a modern style. Steering wheel paddle shifters with AWD give you superb control. Keyless entry and push to start engine means you can quickly get in and go! Has the new shark fin antenna that flows with the vehicle. Automatic on/off headlamps and awesome fog lamps that individually turn on when making a turn to increase your visibility of the immediate low ground road which allows you to dodge every pothole.

Found my 2016 Escalade at this dealership online. Priced below kbb value. Not a place you would really think of going, but give it a chance. Nice cars on the lot. Ask for Nick!

I love the look, performance, features, comfort and reliability. I have owned VW's, Ford Pinto, Audi Fox, Honda Accord, Toyota Tercel, Chevy Malibu, Chevy Impala and a 1942 Pontiac that was a gift from an old neighbor who went into a Nursing Home in 1964. I had the most fun in the '42 but my Legacy is by far the nicest car I have ever owned.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I owned the Legacy 3.6r limited edition. I bought it new when the next year was coming out. If you can find one that way you have found a unicorn! They hold their value! Excellent car, I wish I still had it.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Previously owned a 2007 Acura RL. My Subaru Legacy 3.6R gives me more performance and a smoother ride. Has every feature I wanted. The Eyesight safety feature is awesome. Other cars I test drove did not come close. So impressed we purchased a new Subaru Impreza for our Grandaugher with Eyesight. Previously owned Honda products.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

love my new legacy can't wait to see how it handles the harsh New England winter. Great ride,Great on gas all the safety features you can think of

Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, helping me choose, to helping me purchase my 2018 Rav 4. HIGHLY RECOMMENDED salesman! I only came into contact with one high pressure salesman. He was (in his own words) "aggressive" with his method. Not for me. Everyone else was awesome, welcoming, friendly and accommodating.

The Subaru we are getting drives so well and we fell in love with it instantly. I have always wanted to get a Subaru and I am so happy with our decision to get this 2017 Legacy.