Used 2020 Subaru Outback SUVs for sale near Chevy Chase Section Three, MD

Jervon is a stellar Service Advisor. Always keeps his customers informed and goes the extra mile.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Tony was really helpful in assisting my service request and also was able to complete all the paper in a timely manner which made my claim process faster

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I received exceptional service from Sheehy. Shabir was my sales associate and led me through the process without a hitch. I told him what I was looking for and he delivered without any tricks or gimmicks. The entire dealership was helpful, pleasant and offered efficient service. As a woman buying a car, the fact that they were respectful was very important to me. I had gone to another dealership but didn't get the same tone. The manager at Sheehy was knowledgeable and understood how to close a deal.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

I am writing a review of this dealership based on my experience dated 02/15/ 2025. I purchased a 2025 pacific on Saturday. I had been in contact with the salesman Taz and several manager over the phone and e mail in hopes of making my time at the dealership as quick as possible. even though I had prearrange before I got there as much as possible, I had selected the vehicle and verified that it was there and told them what type of transaction, I arrived early at 10:30 am in hopes of leaving before the weather turned bad. I asked several time that I wanted to leave soon, but I could not leave until 5:30 in the evening when it was pouring down rain. My best experience was with The salesperson, Taz who assisted me every step of the way as much as he could. He is a true credit to the dealership and I really appreciated his help along the way as I am an elderly disabled vet. He made sure that my vehicle was prepped and transfer of my equipment was done WAJ

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

I was reluctant to try this dealer since they had a lot of bad reviews. I did notice most were for service and not sales so I thought I would reach out to sales. I was an out of state buyer and Antimo made it very easy. We agreed on a price, paperwork was emailed and physically mailed, no added fees, and I arranged for shipping. Brad, the finance guy did not push extra add-ons. Couldn't have been easier.

"I bring my Subaru Outback here for service, and I couldn’t be more satisfied. Today, Sadari took the time to thoroughly explain the 30,000-mile service package, and I even received the 10% discount offered by the dealer. The service and technicians are excellent, and the customer service is truly outstanding. Thank you, Sadari W., for the exceptional experience!"

Our sales personnel Will and Chris were extremely helpful with picking out, test driving and getting us the best deal on the Mustang GT that we ordered!

Excellent customer service. The staff I met were all friendly and helpful. Mohammad and Shaikh took great care of me. The price I received was fair and competitive.

Good customer service and friendly staff. Didn?t take long to complete the repair

Figured out the issue and completed the annual inspection all in one visit . Well done !!

I would like start off by saying everyone at this dealership was amazing but one individual person really stuck out and made our experience amazing this was Brandon he helped my get my dream vehicle all in the same day while making sure I was comfortable and also offering water, coffee and anything else we needed he truly was awsome and so patient with us trying to get us the best deal and my dream vehicle all in one. I couldn?t recommend this dealership enough to anyone else especially Brandon!!

Always professional. Found several issues which needed to be addressed. Have not had to bring car back for any failed repairs over 16 years.