Used Subaru Outback for Sale in Hampden, MA

Scott was very informative with helping me try to narrow down the vehicle I want. Still looking, but I'll trust him to find me the perfect one. Very happy with my experience

The Outback offers the perfect blend of comfort, performance and value. This is the crossover vehicle for you if you're looking for the most bang for the buck.

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

I recently said goodbye to my 16 year old Subaru Forester and I was so sad! So, I went to Bertera, met Jeremy Schmieding in Sales, and he really helped me in my decision to buy a 2017 Forester. It is a big difference between the new and the 2002 model, and I was a bit apprehensive about the size (much bigger than I thought) and the "new" dashboard controls. It drives like riding on glass! Beautiful color, very comfortable. I think I drove Jeremy a bit nuts with all my questions, but he was SO patient and understanding and showed me everything I needed to know. He's always around to answer any questions I have, no matter how silly. I love Bertera Subaru and will always buy the Forester. I also like how environmentally conscious Subaru is. (Love their commercials). I'd recommend this car for everyone! And have Jeremy take care of you- he's great! I've even named my Forester after him- "Jasmine (for the color) Jeremy"! See you at 1000 miles.......

I especially like the room in the back storage area, i had to use it to haul bags of leaves when i first got it and could haul 8 bags, I can put in 2 golf bags easily, and for traveling its great.

I am extremely satisfied with Balise Toyota. The exceeded all my expectations. Helpful , knowledgeable and very respectful. They were a true pleasure to do business with. They have my business for life. Highly recommend!

This vehicle satisfies all of my needs. Very reliable, well equipped, everyday driver. This vehicle has more than ample room for passengers and cargo. Very easy to drive, and comfortable.

simple process and they service everything they sell

I owned 3 Outbacks. They are great cars! They look great, they are fantastic in the snow, and they hold their value in resale. I would highly recommend this vehicle as a reliable, stylish, family car.

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I purchased this after moving to Idaho in anticipation of the oncoming winters. However, have not had to use AWD seriously. But the car is great and very comfortable on the highway.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service. I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind. The dealer it’s self is also very professional, friendly and comfortable to be at. If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

Jayson Arroyo was fantastic! This was my first car buying experience and I couldn't have asked for a better salesperson to work with. I was able to speak openly about what I liked and didn't like about car, state exactly what I wanted - and he found it! I had visited other dealerships and did not receive the same service, which is what sealed the deal with Suburban. I never once felt pressured into buying something or adding anything on. Jayson explained all of my options and answered all of my questions - which with it being my first new car purchase I had quite a few. I left feeling confident in my purchase and very very pleased with my service. Thank you Jayson!

Overall, a good car. We've had a couple of problems that while covered by warranty, still made us uncomfortable. I would probably buy another one. I've owned 3 Subarus and I'm mostly satisfied with the brand.

I just got my first lease ever yesterday for a 2016 Subaru Forester and the whole process was so easy! Jim Sydoriak was extremely helpful and really cared about making sure I got the right car and that I understood everything for it being my first time buying a car in general. I would recommend to anyone looking at dealerships in the area and point them in this direction! Suburban Subaru is amazing and everyone is so friendly and fair.

The 2019 Subaru Outback 3.6R Limited is a Fantastic car! It has an excellent six cylinder engine/CVT trans. Lots of power whenever you need it. The Outback Limited is loaded with all the latest technical wizardry you could want. The Outback has a great ride and very good handling. Plenty of room inside for people and cargo. No need for an SUV when you can drive an Outback.

My husband and I just purchased a 2016 Legacy. Jim Sydoriak went above and beyond to getting us the car we wanted. He was very attentive and made sure we were taken care of. We went looking for a car and we were able to purchase and drive home the car on the same day. I would highly recommend Suburban Subaru and Jim Sydoriak....

This car meets all my needs: leather interior, great sound system, plenty of room in back for kids and ample storage in the back. AWD is excellent! I expect to enjoy this car for years to come.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Car performs very well and is very attractive. Good power, handles well and features are excellent. Dashboard is bright and easy to read. I'm sure I will enjoy driving it for many years.

Cathy & Andrew provided me a stress free & very helpful buying experience. They were ultra personable, took care of my requests & made me feel that I was getting a fair deal. I appreciate their efforts. Suburban Subaru is a World Class type dealership.

So glad I bought this car. Has enough room, drives great, decent price. Wish seats were a little more comfortable though. Still a very good, reliable car

In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA

Great crossover. A lots of room, lots of good features. Easy to drive, comfortable on long trips. Great visibility. Very quiet in the passenger compartment compared to other vehicles I have owned.

I have been thinking about downsizing from my Chrysler Town and Country for a few months. The Subaru Forester was one of the SUV's on my list to consider. I stopped at Steve Lewis to get started on my search. I left 4 hours later with a brand new 2017 Forester. I didn't think I would be able to find a smaller car with all of my "must haves." I was wrong. Eric spent the whole afternoon with me asking questions about what I wanted and answering every question I had...EVERY question. Once Eric was able to actually get me into a car with all my requests (remote start, Sirius Radio, inflatable lumbar, power seats, power liftgate to name a few), Jack stayed after hours to be sure all my paperwork and financial needs were met and complete. Fast forward three days. Now it was Brent's turn to take on the difficult job of explaining a technical car to a non-technical customer. Mission accomplished!! I also spoke with Benny Cruz in customer service who gave me his card and encouraged me to call him for any future needs. Thank you Eric, Jack, and Brent for making what can be a stressful experience an easy one. I plan on keeping Benny's card close at hand.

This car has everything: style, comfort, turning radius, large screen, touch buttons for everything , great handling, spacious, quiet interior, safety features to the max!

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

This car has what we want: all-wheel drive, many safety features, comfort, and amenities galore. We couldn't be happier with our purchase. We will be sticking with Subaru.

Entire staff, especially Kevin, was so helpful in finding a car for me on super short notice! Great place, willing to work with you, not limited to Kias, and HONEST! Fantastic place- already recommending them to others looking for a new car!!

Reliable well built economically good handles well on or off road, this make has made a lasting impression on my family and myself. Subaru has an excellent product line .

I drove an hr and a half and without a hesitation. The vehicle was priced the best in the area and I got an extra set of snow tires with rims as a bonus. Thanks again Joe and Champagne motors it truely was a pleasure. See you guys soon!!!

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine!

This car is roomy but still gets great gas mileage. It has the bells and whistles I wanted without being priced too high. Subaru is a reliable make that I will be able to count on for many years to come.