We already knew what we wanted, but needed to actually drive both models to be sure. Mattison was very helpful and patient with us, and even helped me link my phone up which probably wasn't necessary, but really appreciated. I don't care for the price negotiating process, my husband does, but even that went pretty well. Over all I got a very nice Christmas present.
Wonderful experience. Aaron and Darren helped us get a better deal when trading in our lease vehicle and got us in a newer Honda Certified C-RV. We love our new ride! Great environment, awesome lounge and great people!
I found the entire experience delightful and that is an unusual statement when making an automobile purchase. The professionalism was top notch, the atmosphere was friendly, and the concern for my needs was sincere and real. The attention taken to explain the workings of the car was greatly appreciated.
I have been a Spangler customer since 1988 and over the years things have just become better and better. The Service center staff are very competent and helpful. As a single female, I find I can ask any question without fear. Both Jim and Jeff take time to explain any service required and help me make good decisions. Everyone at Spangler is kind, understanding, and responsive. Because I live more than 50 miles from the dealership, they work with me in scheduling service. I would not go to another dealership - even one only 15 miles away.
Serviced on arrival, problem discovered immediately
by GARSC2 from DealerRater.com
November 29, 2018
Have always received immediate service. Appreciate the multi-systems check done each time we take our car in. Any concerns we had were immediately addressed. Our car is washed each time it is serviced.
Worked me in because I managed to have two cars out of inspection. I thought there was a month leeway after it was due. When I called they were full for a week, but when I said about my dilemma, they ???worked me in.??? I am extremely grateful!
The staff at Laurel Nissan provided the best experience that I could have asked for when purchasing my first car. The staff was extremely knowledgeable and answered all of my questions and worked with me through every step of the way. I definitely felt like I was part of the Laurel family and will recommend Laurel Nissan to friends and family looking to make auto purchases in the future.
I recently purchased a 2015 Nissan Rogue at Hollern and sons. I found a car on their website and then I stopped in and talked to Joe Walters and he showed me the car and answered all of my questions. Joe suggested we take the car for a test drive. Joe was very informative and I purchased the car. Also Brian and Keith Hollern assisted in the sale and all 3 gentlemen were very professional and made the sale stress free and enjoyable! Thanks again Joe, Brian and Keith!
Haven't bought a vehicle yet. But so far, just talking with them about one, has been super. (Even if its just to get the sale) they/he has been more than helpful in getting me into ride. My current car has just had an issue with starting and is too much for me to fix, being its paid off with no current warranty. In short, they'll do a trade in and are doing most the work helping with down payment loan, including getting me a ride to the loan place since my car isn't starting. So, so far really food. I will update after receiving a vehicle. (Hopefully the SUV I've been eyeing up in the inventory online)
The sales staff was courteous and professional. Financing was arranged through local banking and was convenient. Everything was explained and well delivered. Showroom was nice and comfortable.
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