Used Subaru XV Crosstrek for Sale in Cleveland, OH

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

We are a sub fam. We were originally looking for an Outback and still will pick an Outback over anything, but we also really like the crosstek! It’s comfortable, reliable (AWD IS A MUST HAVE UP HERE IN THE NORTH EAST), mileage is also great, we only fill up once every two weeks for pleasure driving. Back seat is spacious if you don’t have any children in a car seat or if you have a slim car seat. We have a graco forever for our two year old and it does take a bit of space but nothing too bad. Just wish it had a bit more space in the trunk. But we only plan to have this car for a year until we get a ‘19 or ‘20 Outback for more roadtrips, so we are more than happy with this car where we are at in our lives right now.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This is 2nd XVTrek first was 2013 orange, big improvement from 2013, love always been able to find on any lot, drives great, fuel efficient, love the push button start, moon roof, and 8 inch infotainment.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

So far i have had only one issue needing repair. The key got locked in the ignition and wouldnt come out. The dealership replaced the ignition and so far has fixed the issue. Only other complaint is the bluetooth interface is awful. It never understands what I am saying. You cant make calls handsfree with this car.

I came from Baltimore to Ohio to buy my x6 from day one they were friendly,prompt, and consistence. They were able to get me approved and the process was fast and courtesy Thank you 🙏💕 I love my truck!!!! 👌

From front to rear inside and out this vehicle is great for a small SUV. Ours has Eye-Sight which is a great safety tool. Add the radar cruise control, navigation and heated seats and this is a hard to beat vehicle for the price.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

My Subaru has everything I need for a great commute. I feel very secure to combat the winter snow with the all wheel drive feature and the extra amenities for example mirror defrosters and heated seats

I went in thinking I needed brakes and it was actually the differential! They gave me a loaner for the time it took to fix it and they did a great job. The diff. was under the drivetrain warranty but I also had a broken strut which was out of warranty but they grandfathered it in for me. Thanks!

The Subaru XV Crosstrek was purchased for my daughter’s first vehicle, so Safety was a factor in our decision. Subaru is one of the safest vehicle on market and AWD is a huge plus in Northern Minnesota Winter! Plus she loves it!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

THIS CAR HAS DEVELOPED TOO MANY PROBLEMS; TWO ARE RELATED TO THE A/C SYSTEM; OTHERS ARE RELATED TO WHEEL BEARINGS, AND AXLES. THE VEHICLE MAKES "POPPING NOISES" IN THE DASHBOARD. IN ADDITION, THE REAR HATCH DOESN'T GO UP ANYMORE WITHOUT HELP, AND THE EXTERIOR MIRRORS MOVE AROUND INSIDE THEIR FRAMES WHILE DRIVING ON THE HIGHWAY.

Got a great truck at a great price. Very honest used car dealer. Jon is a pleasure to work with. I called ahead as this dealer was over 100 miles from my home. I got a VERY accurate description from Jon on the condition of the truck. I purchased it the day I drove it. Jon made the buying process very easy.

Well, where do I start? Maybe it was the first cross country trip we took with her... Maybe it was the time we moved to Memphis and drove her around in the snow in Arkansas and the Tennessee mountains? All I know is that she was a part of the family. It was the first vehicle we purchased when we got married. When everyone else was stuck in the snow last year in Atlanta, we were making grocery and beer runs. We get attached to our cars. They are like family. From a comfort standpoint, sure it could have been more roomy. From an acceleration standpoint, it could have been faster. It was just what we needed. 150k miles later, we needed more room. I think I saw my wife shed a tear as we drove off the lot in our new outback; I know I certainly did. The only issues we ever had were a bad wheel bearing and a rat ate through a belt. You know what Subaru did? Give us the new belt for free and didn't charge us for the labor, with no warranty. We'll miss you old girl. Hope you make someone else as happy as you made us.

They make it really easy to purchase a vehicle due to the options provided.

The car is very safe and comfortable. If you drive the car, you can feel stable, Even though the car is a wagon car, I can feel getting on SUV like CR-V. In particular, when it snows, the car is the best car that I guarantee.

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

Bought new after about 70,000 miles I have had CV Joints replace both axles on the front end. Wheel hubs replaced. And Ive replaced 4 bulbs in the front and 1 in the rear. Im considering trading it off.

Overall an excellent experience, found a car that was priced really well, actually well below similar, got it checked out - was clean, Mike was awesome to deal with, no pressure, would definitely buy again!

This car is great for driving to work or just around town, wont cost you a lot to fill up at the pumps. You will feel safe in the snow or wet roads or going off roading.

I have had my cross track for three years now I have a total of 14,000 miles on it at this time works very well in the snow we take it to Idlewild for Thanksgiving and for two years it has snowed while we were there .

I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru started making deliveries in June and I received the 3rd Ascent received by Ganley in Wickliffe. Brad and Mike Kaminski kept me informed throughout the process and while they weren't offering any deals on the Ascent due to the high demand and limited production, they did work with me on the trade of my 2016 Outback. I've bought a lot of cars in my life and while the process is always a little painful, dealing with the guys at Ganley Wickliffe is relatively pain-free. The 2019 Ascent is the 2nd Subaru, I've purchased from Ganley Wickliffe and the 6th Subaru that I've owned in my lifetime. I love the car and its a good group of people at Ganley Wickliffe. They are low pressure and well informed.

I have nothing but good things to say about this car. Drives nicely, reliable, nice interior, solid gas mileage. Only reason I got rid of mine is it was a little smaller than I needed.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I love this car because it gets great gas mileage while not feeling totally gutless. It’s also great for mild off-roading and very smooth on the street. The flat engine design makes for a sporty driving experience as well because of the low center of gravity. Reminds me of my WRX but with softer suspension and less power. In my opinion Subaru did a very good job of including the right options to keep the car cheap but satisfying.

Angie Adams, my salesperson, was extremely knowledgeable and accommodating to me during the 4 hours of my purchase of a 2016 Sonata. Mr. Hink, the accounting person who handled the sales paperwork, was equally as knowledgeable and accommodating in his position. The team seemed to work well together. GLITCH was a flat tire that occurred after I came home with the new car. The "tire pressure" light blinked once as I left the dealership, which I thought was a fluke. Seems it wasn't, and AAA Road Service was at my house at 11:30pm to change the tire; tire had a piece of metal that caused a slow leak. Chris Palumbo from the Service Department stepped up and saved the day and saved my attitude toward Rick Case Hyundai Service/Sales by not charging me for something that was not my fault after I brought the car into the Dealership the following morning. He was terrific to me and made a great impression for Rick Case Hyundai. I've leased Hondas from Rick Case Honda for the past 10-15 years and Honda Service is unequalled in my opinion. I pray Hyundai service will mirror their counterparts across the street.

I OWN THIS CAR FOR ALMOST 6 YEARS AND I LOVE IT / I don't like the seats a,d the coating never shine as I wanted but I work on it every month . I DO OFFROAD, CAMPING , AVERITHYNG .

We needed to purchase a good clean used vehicle for our son. We purchased a 2009 Honda Civic LX. It is his first car and required to get him to his first professional employment (a summer internship). Kelly Derrick was our salesman and took excellent care of us. During the initial test drive, we discovered that the air conditioner was not working. After committing to the purchase price of the car, Ganley stated that they would fix it. We discovered the fix to be a multi-day process. On Day One they recharged the system with coolant, we picked up the vehicle to discover that the coolant leaked out of the system and the AC was blowing warm air. On Day Two Ganley discovered a couple of additional major components that needed to be replaced, the compressor and the condenser. True to their word, Ganley replaced these components at no additional cost to us. On Day Three we picked up the vehicle and are now happy owners. Kelly did a terrific job of keeping us informed of the status of the ongoing repair. I am fairly certain that Ganley did not account for the final cost of the AC repair in their asking price for the vehicle. I am also pretty sure that they did not profit from the sale of our vehicle. Yet they honored their commitment to repair the AC (on their dime!). It is refreshing to find a dealership with such integrity and I would not hesitate to recommend these folks to anyone. In a bit or "small world" irony, the car was originally sold as a new vehicle by Bob Androsko at MotorCars Honda. Bob is my former neighbor, friend on the staff at Ganley's. Dan Clements, Shaker Hts

The Subaru Crosstrek is an outstanding vehicle for the price. It has quite a bit of ground clearance, lots of interior room, and good cargo capacity. I've taken my car off-road numerous times with no issues. It's a good half way point between a truck/SUV/Jeep and car. With good gas mileage and good off-road ability it's a win-win. Only issue with this car is the lack of power from the 2.0L boxer engine, but it isn't really noticeable during regular driving.

The car is comfortable and feels solid and reliable. I’m pleased with the headroom, and with the seats. My daughter appreciates the legroom in the back. There’s a fair amount of road noise, but it doesn’t bother me.