Used SUVs for sale near Lake Arbor, MD

I have been getting my vehicle serviced here for 20 years. I no longer live in the D.M.V area but when I visit and need my vehicle serviced Passport Nissan is where I am taking my vehicle. A very special thank you to Richard Stenzel ( hope I spelled his last name correctly). He has been filling out my service request off an on for at least 12 of the 20 years. It's really like visiting an old friend. When Richard is busy and I can't wait or he is not working I still get great service from whomever I am blessed to work with.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

I'm not a person that is in the habit of leaving reviews. Mainly because the customer service I receive most places isn't worth me taking the time to write a review, but this dealership is the exception in every way. There is no way I could not write a review. This review is a little long but if you're considering purchasing a Nissan you want to read this review. I just purchased a 2022 Nissan Versa from this dealership. It was important to me to purchase the car this weekend because I needed it to travel out of town this coming week. I live in Baltimore MD and originally planned to purchase the car in Baltimore. I had been told by a local Baltimore dealer he would have a Versa on his lot by Friday 3/4/2022. I planned to be there bright and early the morning of the 4th to pick it up. However, the evening of the 3rd, the salesman called to tell me the ETA had changed and it would be another week before the Versa would arrive. I was so disappointed because I could not wait another week, I needed a car now. Plus I was sick of car shopping. I knew what I wanted and I just wanted to buy my car and be done with the whole process! It had taken me a long time to find that car and I knew it wouldn't be easy to find another one that would be available immediately due to the car shortage. And I was right. I couldn't find another Versa in the entire state of MD so I started searching in VA. I called several dealerships in Va, but no one had anything in stock. The earliest ETA I was given was mid April. I was starting to give up hope of finding my car this weekend. Just when I had almost given up hope, I got a call from the Sales Manager Muhammed known as Mo. of Passport Nissan on South Pickett St. Mo told me he had been told by one of his salesmen whose name was also Muhammed that I was looking for a Versa. I said yes I am. He said, well I have one in stock. I said, when you say you have one in stock does that mean its on your lot? He said yes mam I'm looking at it! Then I asked him for an out-the-door-price. The price he gave me was $1400 less that what the dealer in Baltimore was going to sale it to me for! When he gave me the out-the-door price I almost screamed! And when I got off the phone I did scream! I knew I was being ripped off by the Baltimore dealership but I really wanted the car right away so I was willing to pay, but God had other plans! I am a strong woman of faith. I believe God let the ETA change at the Baltimore dealership to lead me to Mo! Mo did not rip me off. He was very honest and fair in his pricing. After he gave me the price I said hold that car don't let go to anyone else and that's exactly what he did! But that's not all he did. When I told him I was traveling from Baltimore to Va by train to pick up the car, he had Muhammed the Salesman drive all the way from the dealership to Union Station in Washington DC to pick me up, IN MY NEW CAR!!!! I was so excited!! Muhammed was very kind. He not only picked me up but let me make a stop on the way back to the dealership. We talked and laughed all the way back. And once I arrived at the dealership I was treated like a queen. I could go on and on but I think you get the picture. This dealership is a true example of what it means to not only provide excellent customer service but to also go the extra mile in every way. Honest fair pricing, and excellent customer service! I am so impressed with their service I am considering driving to Virginia to have my car serviced there instead of in Baltimore where I live. If you want a dealership that is honest and fair in pricing and will give you excellent service, I HIGHLY recommend you purchase your vehicle at Passport Nissan 150 S. Pickett St Alexandria Va. Ask for Mo and Mo!!!!! And they have a beautiful sales lady there that is a fashionista!!!

good car always felt safe in the car as a new nervous driver had so much fun driving it what i will say the V6 engine guzzles gas like it's a competition real pain in my wallet

Great Customer Service. Jose is exceptional and made my experience a joy!!! Please keep up the high standards!!! I will recommend all my friends with Nissan with the service I received at this location.

I'm in the car I always wanted! It's fast and sleek. The color is perfect! My husband feels I'm safer in my new 🚗. Thanks again Lisa and Prentiss!

Great car buying experience! Diaz Kunia provided wonderful customer service. Very professional, patient, and knowledgeable. He went above and beyond to ensure a smooth transaction. Highly recommend this dealership and Diaz!

2024 Nissan Kicks is not going to win any races. It is very sluggish at times. Rear seat space is less than desirable. But it is very enjoyable to drive. I normally get 40 MPG on the interstate driving to Charleston, SC, from Asheville, NC. It handles well, compact and very sharp looking car. Great price point for the features. Comes with an unlimited milage powertrain warranty. 3-year 45K miles bumper to bumper and free maintenance for the first 3 years.

I had the pleasure of working with Riko, Mohammad and Ryan at Passport Nissan in Alexandria. Riko drove 5 hours to get me an Armada. Mohammad the manager was excellent to work with. Ryan was very helpful and thought me a great deal

2024 refresh Willy’s edition 2 door soft top , love the refresh, most notably the radio 12.3” upgrade, I’ve owned 5 wranglers in the past starting with the 1988 model , prior to the 2024 I had a 2 door 2011 . Well built , great driving on an off road , amazed at the little turbo motor, smooth, great acceleration and gas mileage, around 20/21 in winter and 23/24 in summer , which I think is great considering the size , shape and 33” tires etc. overall super happy with my jeep , for me the refreshed Willy’s edition is the sweet spot in the line up

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Garry is always a pleasure to work with. Customer service is top notch! Garry is extremely knowledgeable and friendly! We get all of our vehicles serviced with Garry!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

The service at this dealership is always outstanding, whither we are purchasing a vehicle or getting service done. The treat us like family and it's always a privilege to purchasing a vehicle or receiving services on our vehicle!

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

We bought this car for my wife in 2020 at the edge of the pandemic. It had 55K km at the time and we now have 190K km. We have done the usual necessary maintenance services and it has been excellent and still is a great car for the value. I love it and particularly enjoy the diesel economical driving. Too bad Mercedes stopped making it.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.