Used SUVs for sale near Lake Arbor, MD

Valentine Motors And Staff Were Very Helpful, They Were Kind And Very Patient. They Made Sure I Left The Lot With The Car Of My Dreams..

Purchased in 2022 with only 80,000 miles on it, now has 112,000 miles at 16 years old. Gets 27 mpg. The hybrid battery no problems. With the 2 electric motors the traction is superior. Still has luxurious white leather seats. The poly coating has kept the paint looking new. All I have done is change the oil and kept the fluids up. Fingers crossed hope to drive another 200,000 miles.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I special ordered my 2021 4 dr Sahara in Feb of 2022 and received it 4/1. I have previously owned 4 JK models over the yrs. The 2021 I just love. the interior appts, the dash layout with the nav. I got the upgraded leather seats and paint color white with One Touch Skyview top. Got the 3.6 with E torque for powerplant. They improved on the brakes vs JK. Much stronger!

The service advisor on the day I went in was Luis. He was attentive and responsive to my questions about my car as well as my car?s needs that I didn?t know it needed. He was kind and respectful. I have yet to experience service from all the other advisors, but they were all friendly when I walked into the service area and saw some sitting at their desks.

We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

Tremendous experience. Super clean and impeccable condition. Car was exactly as described including. They have an incredible collection of exotic cars.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

The service time was much earlier than I expected. And the service quality is good.

After 4 years and 32K miles its been extremely reliable (tire sensor replaced), not a single rattle, and contrary to some replorts the 1.5L is more than adequate (cruse all day @ 80 MPH.

My buying experience with Member Car was stress free. The salesman was extremely helpful and assisted with finding a reasonable finance rate for my purchase.

Simply an amazing piece of tech. We purchased ours last year with 260,000kms on it for $7000. The battery still works well, enough to go a few kilometers just on battery power! Only issue we've had is some noisy rear wheel bearings which will eventually have to be replaced (about $1000 labour and parts). All and all, we are extremely satisfied!

A lady behind the desk in the customer waiting area hung up the phone and proceeded to bash the customer whom she had been speaking with to a co-worker. She used profanity and was making fun of the customers questions. Completely unacceptable. This really bothered me because the other areas of my service were great.

I have a 2021 Jeep renegade that I bought in November 2023 for $24,000 and change. It had 4400 miles on it. Of course, at first, I loved it. The auto four-wheel-drive, the big screen navigation /stereo system. the fact that the back seats lay down. If you take the headrests off, they lay flat. Then I drove it for awhile and here is the lists of ‘add ons’ it should have. 1)The door pockets up front are just to small. 2) The center arm rest console could be bigger. 3) The dash is too deep. Jeeps dash should be shorter, like a truck. 4) The seats should have seat warmers (even my old Nissan Juke had seat warmers) 5) The hatchback has no interior light so in the dark, you need a flashlight to look for things, remove groceries etc. 6) There is space for a spare tire but since this edition came with ‘flat free’ tires (idk the actual name for them) that space could have been made larger for storage. 7) When the back seats are up, the storage behind them is very small and limited. I realize this is a smaller SUV but I expected a larger space back there. 8) I have almost 14,000 Miles on it now as of 7/27/2024. I do feel the transmission either slip or shift sometimes. 9) It took me over a month to learn that if the car is cold, it will not start unless your seat belt is buckled. That’s a fact. 10) It handled the very very well in the devastating ice storm that payed a 1/2 inch layer all over the Pacific Northwest last winter. That auto 4 wheel drive truly works! 11) I had to buy seat belt extensions for the back seats as It was difficult to engage the seat belts into the locking belt.. It sits deep into the seat and I have grandchildren who like to lock thier own belts in. They can be found for sale at most Auto Stores for around $20 each. I recommend you get them. That’s about it. Overall, I love my Jeep Renegade. I think the price is very high considering the items missing but overall, I am going this will last me a good 10-20 yrs…

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Vehicle handles well easy to park and maneuver I don’t like the fuel tank capacity very small also I don’t like the fact it has no spare tire unless you purchase it for three hundred plus you offer a air compressor which is great for a slow leak but don’t get a blow out in the boondocks you’ll be screwed. I don’t think a space saver spare will break the bank.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Comfortable ride, I enjoy the driving experience. Although not the greatest gas mileage, it is fun to drive. I am waiting to drive it in the snow.

A great experience from start to finish. Faizan, my sales person, was courteous, knowledgeable, efficient, and kind. Kevin, the manager was courteous and helpful. Offer on used vehicle was over 15% higher than other dealers. Not much wiggle room on new car prices in today's environment, so that part of the deal was easy. There was the standard upsell by the finance person, who was very nice and efficient. Clean, attractive dealership with exceptional staff. I recommend highly.

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

I had the most delightful experience on 4/4/2023 at Genesis of Gaithersburg. In more than forty years of buying tens of cars from dealers, this group in Gaithersburg are in a special breed in their service. They were so honest, transparent, and more importantly made us feel so much at home. There was no pressure at all but was only interested in what is in our best interest. Every word that came out was genuine. Before then I had been to a dealer near my home, who ended fleecing me of over $4500, despite telling them that two experienced mechanics had told me what was wrong with my 2021 GV80. Now determined to trade it in, a second dealer was so repulsive that I got out of there as fast as I could. I am glad I listened to my spouse to try Genesis of Gaithersburg. In Genesis of Gaithersburg, we were treated like royalty. I could write a PHD dissertation on Mr. Jaffar Chaudhry and Mr. P. Shrader and their excellent service. The deal on the new car was concluded in less than thirty minutes. Then came the most interesting aspect, Mr. Jaffar spent another thirty minutes PATIENTLY with us going over the features in the car (which was a ton of it). I am sure he must have gone to the factory in South Korea to learn all about the car’s features. The final delightful part was taking us on a tour the service facilities and introduced us to the Mr. Matt Mills. He equally welcomed us with open arms and smiles along with tons of explanation on how the facility works and their availability to keep the car well. I am sold on this experience. This facility will be my home for all future car purchases. Thank you again for this experience.

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

I bought a used 2018 ford. I have absolutely no complaints. I had a trade-in that I still owed money on, and the owner gave me full value for it. Everything was simple and I got to bank from the bank I requested, Capital One. My salesperson was Brian Roberts. He was the first friendly face I saw. Awesome experience

I purchase my jeep brand new, not even 14 miles on it. Got the 3.6 v6, and now has about 43k on it. Aside from minor issues, like having to replace both batteries the first year, and the little electrical quirks it has like the service shifter light that randomly makes an appearance, and the radio getting messed up from an update, (which was covered under the warranty) I love my jeep. It has plenty of acceleration, so much so that I’ve considered lowering and supercharging it like the big brother SRT model. Obviously, every vehicle has its quirks, and thankfully so far I’ve only kept up with the oil changes (moderately) I haven’t had to replace anything at all aside from the batteries. But, instead of buying oem, I upgraded to the yellow top optima and haven’t had any issues. Even has enough juice to jump my diesel that constantly dies! Over all this was a great purchase, hopefully it lasts at least to 200k

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I?m very satisfied! I purchased my Jeep from there and I get it serviced there as well! Excellent service

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

Top notch dealer experience Phil and his sales team work to get the deal done and make sure you leave happy... Definitely will come back to do business with them again!

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.