Used SUVs for sale near New Franklin, OH under $20,000

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

I've only had it a week, but I feel like I've struck gold. This car drives and handles beautifully. Definitely a huge step up from my Kia Soul and I can't wait to road trip with it!

Perfect service great sales rep fast paperwork easy to work with answers questions fast clean dealership

This was a replacement vehicle for a Toyota Camry that was totaled. Bought it, it was 3 years old with 36,032 miles on it. Been rear ended $14,000 in Damages to the rear, there’s only 2 things I would complain about. One getting a replacement Drivers seat has been a problem, I’ve even looked in Auto salvage yards to get a replacement seat, it’s been a headache, and if you do find one you got to give the first 2 numbers of the VIN # so the wiring Harness will work.. if you have the American built version , the Japanese or Korean Version Wiring Harnesses will not work, they will bolt in, but the Harnesses won’t work. Been looking for 3 years for a seat , still can’t find one. I’ve looked in both North & South Carolina for a replacement seat.

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

Nice interiors, good spaces, great color, perfect for family and daily use, engine in perfect conditions, the seller Juan Gonzalez from Seminole Toyota help me a lot in the right choice

Saved some coin!! Got my truck. Tyson was very knowledgeable and very helpful. Only thing negative , I got the truck with 80 miles on it ,someone named Austin had his I Phone & music loaded in the radio & left candy and some trash under the seat.

Design beautifully, very reliable 3.0 L diesel engine it has a lot of torque, I’m in love with it, I will definitely buy another one

I had a wonderful experience purchasing my 2022 Jeep Compass from Carl Esker. His reputation for outstanding customer service, honesty, and integrity speaks for itself. The entire experience was a pleasure. He made the buying process extremely easy. I highly recommend Carl for your next purchase on a vehicle.

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I am very pleased with my Rogue. It is a 2019 that I purchased with 13K. I think the styling is very good and the interior is roomy. I'm 6' and my brother is 6-2 and we both have plenty of headroom in the front or the back. The turning radius is very good. Only downside (which I don't care about) is the acceleration is only mediocre. Overall, highly recommended.

Overall a great experience. The salesman seemed to be a knowledgeable and helpful guy. He worked to get me what I felt was a good deal and helped me get settled in to my new car.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Bought my first JEEP at 56 years old with 123k on the clock the 3.6 is a great little 6banger has cold air intake , yellow top Optima battery 3 in. lift on MT 35s with Rough Country suspension, rock lights , Niilights out front and back on and in Rough Country bumpers and 10k lb winch up front with new Peddle Commander under the dash .

I was in the market for a Honda Type R for a couple months, pretty hard to find, but Marhofer Hyundai had a red one. The dealership was extremely friendly, zero pressure, really put you at ease. Mike Baldwin asked what car I was looking for and when I told him the Type R, he said let’s go grab the keys. After talking for about 5 mins, he handed me the keys and said go take it for a drive where ever you want, let me know how it was when you get back. That was a first for me (this is the 7th car I’ve purchased in my life), especially for the type of car it was, I was kinda shocked. The car was beautiful. 2 days later I purchased the car and have loved it ever since. I had zero pressure, no spamming of phone calls after my visit or texts, no stress. They also texted me a week later to ask how it’s been. Again, that also has never happened to me. 5 out of 5 stars, would 1000% recommend. Look for Mike when you go

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Always helpful and convenient. When my tire was going flat they fixed problem no charge

Bought the vehicle with 30,000 miles. Turned over 100,000 this week after four years. ZERO unplanned visits to the dealership. Just normal oil, filters, wipers. Since we tow a 3500-pound boat, decided to replace the brakes at 80,000 miles, turns out there was still plenty of material left. Infotainment screen developed minor delamination this spring. Was still working fine but decided to replace it anyway. Easy replacement job for $350 with YouTube help. Lowest maintenance vehicle we have ever owned.

It was fine. I wasn't interested in the car so I didn't buy it. I bought a car from them years ago and they were good then too.

The car was a buy base off of needing a car. I like this car and so far meets all my expectations. Tesr drove the car . Rides nice.

They were very nice great service and they worked with me to get my payment to a good amount

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

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Michael Baldwin was a great salesman. Very patient showed me a round of what they had.. Left with no complaints.. Also the financial guy was amazing as well. Great team of Mr.Baldwins to work with! Thanks again!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Fair deal with all parties involved. Listened to my goal and fulfilled that goal after a few false starts, car looks very nice and was explained with all its safety features

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

The paint is getting out at the roof, hood and spoiler. I see the same model and color in the different places and all of them having the same problem. Very bad paint All of them are black.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have