Used Toyota 4Runner for sale near Olympia, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

I’ve owned a 2022 Toyota 4Runner sr5 for around 2 years now and the whole time I’ve put that thing through basically xxxx, and it has never ever broken, or had anything wrong with it, it may not be considered a truck to some but it sure has driven better than any truck I’ve ever driven, the 4Runner is a beast

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

Just purchased by 3rd 4runner Limited. Love that Toyota is reliable and I like sitting up over looking traffic. Toyota's hold there resale value. I did not purchase the extended warranty, I've never used it previously and think it's a waste of money unless you pur a EV. Also, the dealership might try to get you to buy windshield coverage....it's already in my auto insurance coverage. Shop around for rates, usually a credit union has pretty good rates if your credit score is good. Dealerships generally run higher interest rates. Also, make sure you get 2 key fobs. Just offering some general buying tips.

I recently purchased a used Subaru Forester with the help of Art Sanchez. He was SO helpful and made the whole process VERY enjoyable. I have told many people who worked with me to go there and ask for him. He is a great addition to the dealership. Thank you Art for all your help and laughter.

This vehicle is very expensive to repair/parts. I've been hit a couple times already and the paint alone is very expensive / orange is what it appears as..

I purchased a new vehicle from Eric Shin and I thought it went really well. Everything was explained to me on all the bells and whistles. He did a great job. I have been a customer for 40 plus years and have had great service.

Not the most technologically advanced but that is what I was looking for, keep it simple! The features it has are the important ones, at least to me. This is my third one since 2011 and I love not having to bringing them in for repairs.

Tony was awesome during the whole car buying process. Didn’t force to make any decisions right on the spot and gave me time to think it over. Came back later that day and purchased the car. Would recommend dealing with Tony to anyone!

Steve from AZ with 2022 review...dude, you must have gotten one made on Monday or Friday as the saying goes. I'm on my 3rd 4Runner since 1995, and I am looking for another one now. Our oldest son totaled the 95 in 2003 in his senior year of high school, head on collision, and walked away without a scratch. We replaced it with a 2001. I rolled that one 2x in my 1st accident in Oct 2011. I got hit by wildlife and knocked off the other side of the road. I was doing good keeping it steady, but it wasn't slowing down, and I knew not to hit the brakes on the wet grass--I forgot my cruise control was on. So I rolled it 2x and hung upside down in the middle of a swamp until the police found me, but not a scratch on me. We replaced that one with a 1999, and I'm still driving it. It looks like xxxx cosmetically and the leather seats have been destroyed by the 7 rescue dogs that have been part of our family since 2012, but it has only stopped running once. I've had what I would call 2 major repairs on 3 4Runners. The brake booster and master cylinder last year on this 99, and some type of sensor down below the belt that caused a major oil leak and then it wouldn't start this past spring. The part was only $25, but I paid my mechanic neighbor $200 to do the repair instead of $800 for labor elsewhere. And it was already 23 years old and had 225,000 & 230,000 miles on it before those 2 things happened. And just FYI from an old lady, NEVER take a vehicle to a dealership to be repaired! I'm probably a bit older than you so I learned that lesson decades ago. Find a good independent mechanic and treat them like you do your Mama because they are an important person in this life. I'm sorry you had a bad experience with yours, but I have loved every single one of mine, and the thought of driving something else literally hurts my feelings. Hope you are blessed in whatever you drive now!

Thank you tomorrow. Richard Samuel good service 👌 for his good attitude when I come in Titus-will use car deler in lakewood.

It’s a 2023 so it only has 25’000 miles on it at this time, but I’m absolutely satisfied with the purchase. Sure, it’s not designed to be fast, ultra-comfortable, fuel efficient, but it excels in handling rough ranch roads and rough Dallas city potholes, nice narrow body for tight parking. It’s great as a highway cruiser, and the secret of the 4Runner is if you go 30-40mph over a fairly level road (AC off) you’ll hit 60mpg! Quite happy with it, a real urban assault vehicle, wish they came with a better selection of exterior colours though 👍

Tyson was awesome! Very nice, respectful young man. I would have bought the car but it was the wrong color! He will contact me if he gets my color in.

Absolutely love my new 4Runner, traded from my Tacoma and love the difference in ride quality! Would definitely recommend the 4Runner over other brands.love it!!

This is our fourth 4Runner since 1996. 4Runners are a supper reliable SUV. Each of our 4Runners had over 250,000 miles with no issues. I would recommend a Toyota 4Runner as primary vehicle. They are stylish, reliable, economical to own and operate.

Worked with Mike Carter in purchasing our new 2024 Grand Highlander. Mike worked tirelessly to find us the car we wanted, a storm cloud blue, with black wheels, fully loaded platinum with very rare and hard to find Portobello Brown Leather Interior. Mike pulled it off and found us one that was allocated at another dealership. He was able to make an inside trade and got that car coming here for us. He kept us updated throughout the entire build and delivery process. Now let me say, I visited a couple of dealerships before visiting Titus Will and was met with Pushy sales people. The other dealers were also trying to cram $500 3rd brake light pulse system (which is a $15 part on amazon and takes 10 mins to install) as well as clear door edge guards for $800 (which is about $20 on amazon and takes about 5 mins to install) It's absolutely ridiculous what the other dealerships were trying to pull off.... AND they would absolutely refuse to remove the option because "it was already installed on the vehicle" Now coming to Titus Will, the only thing they tried to add on was a SWAT GPS Tracker. Which of course, I didn't want and they had no issue removing that option. I was pleasantly surprised when they agreed to do that. I was able to negotiate a fair price for our trade-in and once that was all settled the paperwork process was very smooth. The Finance Manager was very pleasant, showed us all the options but was not pushy at all. The Dealership was very neat, clean and tidy and they had a very nice self serve espresso coffee bar. Our Vehicle was waiting in the covered, indoor delivery bay, freshly detailed and ready to go. All the employees we dealt with were very pleasant and professional. Overall, we were VERY pleased with our experience and highly recommend TITUS WILL TOYOTA OF TACOMA!

I have yet to get this 2024 4runner TRD Pro stuck, and I have tried. Love this thing. Its already made it across the country and back. Ive had it since April of 2024 and about to break 20k miles. Had water to the bumper and mud to the frame and this thing keeps on ticking wheels keep turnin.

El Compa Jerry was a pleasure to work with! He knew exactly what we were looking for. He made everything so easy with paperwork, no problem at all and delivered vehicle to us at home.

I have. A2002 4 runner with almost 400,000 miles and I love it still traveling to other states on it and I leave my 2015 at home I only use it for work , had a 96 Camry for 15 yrs sold it with a little mileage like 300,890 miles and my sister still outing more miles on it Toyas last as long as you maintain them

Wonderful salesman no pressure at all enjoyable experience got a great vehicle and quality of service

Amazing build quality…you can feel it in everything. The last of its kind. Buy one while they’re still around. Don’t buy if you’re concerned about fuel mileage. Trade off is drive it easily 20 yrs without replacing hybrid battery packs and CVT transmissions. Old school bulletproof reliability and quality.