Toyota Avalon for Sale in Pompano Beach, FL

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

Your customer service has reached a new high at this dealership. I'm happy with my purchase, and delighted with your service. No fibs, and great problem solvers. You are the best, of the best. Fred Foreman

It was a great experience and really liked our salesperson Kelly. Highly recommend this dealership. Never felt any pressure to purchase anything that I didn???t want.

excellent place thanks joel and natalie treated me very well I will not hesitate to look for my next Toyota with them, they are excellent professionals thank you very much

Great experience! Great service. Everyone I met was very friendly. Would recommend offlease to anyone. Good staff. Would good back there any day to get a car.

With all the respect all my questions were answered. Always positive and knowledgeable team. I am so glad that I stopped by this dealership and ended up with a nice vehicle. Thanks all.

I got my car serviced in the Quicklane by Carlos and I was very satisfied.

Sheehan Buick is first rate. In have been working with this dealership for at least twenty years. During that time I brought and/or leased Pontiac's as well as Buick Regal's. They are all professionals who are truly interested in working with the customers. Jeff is a true professional who goes out of his way the ensure the best possible service as well as working with you. Over the years that I have been dealing with the Sheehan, I love that there is no pressure. I would also like to recognize Matt who works with you on the finance side of the purchase. Again, another true professional.

Overall awesome and quick experience. Our sales representative was very efficient, quick, and friendly.

Excellent, just need to bring the car back to SEE why the engine light is coming on. The car is driving excellent but I am concerned about the engine light.

My son was looking for a car we have traveled to look at three different cars at different dealers all were very disappointing. I spotted this car on the internet called about it was told it could be put on hold . I was told the car was in very good shape .The car meet all of our expectations when we got there . There was no hard pressure sales . They got us in and out in a very timely fashion. One of the best car buying experiences I have had. Stephen and Rob were great Consultants not car salesman. The price of the car we bought was not a steal .But at a fair price for a car that should be able to be driven for many years without worry . Thank you to the staff at Ft. Lauderdale's Car max a great experience for my son's first purchase of a car.

It was a quick and great service no complains he even let me know nearby places I could go eat while I waited

Tammy Chinea was exceptional, she listened to my needs and concerns in the search for a used car. She was polite and extremely professional. Although I did not purchase a car she is definitely the person I will return to when I’m ready to make my purchase.

We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta

Switched from JM Lexus to Lexus of PB. Very pleased with Service and my new advisor Scott Goldin. Highly recommended.

Best experience buying a car yet! Every single person I dealt with at Lexus of Palm Beach couldn’t have been nicer. The whole process was simple, no one was pushy, everyone knowledgable, informative and very respectful of my time. Highly recommend this dealership to everyone.

My husband and I have experienced the best customer service experience ever with Jamie. He was very professional, knowledgeable, reliable and empathetic. I am so so grateful and happy with my new car! I not only recommend him, but also I will definitely come back to Jamie in the future!