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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5763 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Toyota C-HR XLE Premium Review
Great Sport Suv
by Hsfletcher81 from Muskogee, Ok
April 10, 2019
5
Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.
Jessica provided the one positive experience EVER in buying a car and I have definitely purchased my fair share of automobiles! She was not pushy but professional and knowledgable in every aspect of her job. She was very "real" and made the experience actually fun. Even when I had been there for literally hours, she enthusiastically jumped in to provide any service and answer even the most basic question (especially involving the technology of the car. This is my 3rd car (including my dad's 2006 auto) at Rice and once again, I am not disappointed! I would definitely ask Miss Jessica to be my person again!
2019 Toyota C-HR LE Review
Most reliable car I have ever owned
by DG from Chicago, IL
May 11, 2019
5
The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.
Me and my son was just having a fun day out eating and looking at cars. Something we have done for years. I stop trying to dream of something I can't afford a long time ago. When I test drove this car. I love it !!! But I knew I couldn't afford it right now, my credit not good, but not bad. Because I stop playing that credit game 15 years ago. If I can't pay with money then it's not for me right now. I have 1500 for a down payment and I have a trade in. The car price no more than 7,000 and monthly Payment no higher than 175.00. Manny kept saying lets just see what can be done. We waited. I had already give up I just wanted to go eat. Manny came back and told me that. They came up with a deal that I would like. I couldn't believe it!! Even my payments are cheaper!!! Wow!!!! Thank you Manny for making dreams come true!! I got 5 of my nurses friends want to meet you to see how can you help them. I still can't believe this happened to me!!!🤗🤗🤗🤗🤗🤗😄😄😄😄 Unbelievable, remarkable salesmanship!!!!!
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5763 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
I have leased several Toyota Corollas from Rice Toyota over the years and have had positive experiences with this dealership. My lease on a 2016 model was not set to end until the end of the year, but as with previous leases, Rice contacted me with an offer to trade in the vehicle early and lease a new one. I was initially hesitant, but the sales manager I spoke to indicated that he could get me into a 2018 model for less per month than what I was currently paying, an offer that at least merited further investigation. When I arrived at the dealership, Justin showed me the current inventory, answered my questions, and confirmed the pricing. He and the finance manager I worked with (LaFonza) were both respectful and helpful. I was able to drive my new vehicle off the lot that afternoon. All told, it was as pain-free an experience as car buying can be.
2019 Toyota C-HR XLE Review
Sweetest ride I ever had
by Phyllis1943 from Commerce ga
April 29, 2019
5
I fell in love with this vehicle as soon as I test drove it, it has style and it is very economically enhanced , plus I don’t worry about gas prices because it is great on gas
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.2 (5763 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2018 Toyota C-HR XLE Premium Review
So far so good.
by alleycat28637 from Hickory
March 17, 2019
5
This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.
Apologies for the formatting, line breaks don't seem to work in the review.-------------- Pros: Price listed online was the actual price Salespeople willing to follow up on your requests for info No hassles taking the vehicle to a mechanic, encouraged to do so ---------- Cons: No adjustments in price on the vehicle Low value on trade (individual vehicle, could be different for others) ----------- I sent a request to Impex Auto sales requesting information about a specific vehicle, they were prompt in getting back with me, and checked in several times to let me know it was still on the lot (I had to drive a fair distance to look at it). While this could have come across as pushy Robert did a good job of making sure I had the info I needed before I left my home. ------------ The vehicle itself was as described. After taking it to a third party mechanic I was told that it was in generally good condition, but would need the front brakes changed soon and the spare/jack was missing. For anyone looking at a purchase I would recommend getting a mechanic to check your vehicle out, as Impex doesn't currently have a servicing dept. (this is a best practice regardless of the dealership) ------------ Impex agreed to replace the missing tire and carjack, but wouldn't adjust the price for the brakes, since it had passed the state inspection recently. Their offer for my trade was fairly low. The vehicle had issues but I had been offered substantially more by a carmax in my area within the last month. If you have any questions about the value of your trade I would recommend finding an alternate way to sell it (based on my experience) ------------ I completed the purchase ( I had my own financing so can't comment on their process) and got ready to go but the jack hadn't been placed in the vehicle. Once I called their attention to it this was resolved, but if I hadn't checked I would have driven off without it. ------------- Overall I'm happy with my experience. I got a decent price on the vehicle I went to the dealership to buy. While the experience wasn't perfect (anticipated repairs not adjusted on the price, low trade value, jack not placed in vehicle) I was pleased by the responsiveness of the staff to my requests, a pleasant overall experience, and would recommend this dealership to anyone who has done their due diligence on their purchase.
2018 Toyota C-HR XLE Review
It is my dream
by Auto Fun Lover from Mount Lavinia
January 29, 2019
5
I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.
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2018 Toyota C-HR XLE Premium Review
Turns Heads
by KED from Southampton, NJ
January 10, 2019
4
It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive.
Thought I'd hate all the new safety features, but now don't know how I lived without them.
Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate.
Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.
My wife and I have been looking to purchase a 2016 RAV4 XLE in Silver with ash interior. We met with Bradford Severance with our requirements and he was able to find exactly what we wanted at a price that was $1400 less than another dealer had quoted. We signed the necessary papers and he told us "a few days". Less than 3 days later, he called and said the car was at the dealership. I explained that my wife was unable to drive and he offered to deliver the new car to our home and complete the paperwork. He went far and above what we expected from him. Vann York, you have a great asset in Bradford; Don't let him get away from you!!!
2018 Toyota C-HR XLE Review
Reliable yet sporty looking car
by PackFan from Racine, WI
January 3, 2019
4
This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful .
Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD.
Additionally, my left rear wheel bearing went out within a year .
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