You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
RUSS is great, he knows his business and flexible. The service staff not only does a great job with the routine jobs but is able to quickly identify anything irregular with the car. Love my car. Performance has been superior. .
I have been to many dealerships and know many car salesmen. There are very few that I can say are honest, fair, and provide excellent service. Justin on the other hand was one of the few. He sold me an excellent car, at a very fair price, and went above and beyond to make sure I drove the car home that same day. I would recommend this dealership to anyone and appreciate the professionalism, honesty, and friendliness of the staff.
This was my second purchase from FCI and Mark. Everyone at FCI is focused on making the purchase experience a first rate process. Mark not only provides a superior sales experience but his after sales support goes on for years. That???s why I came back to FCI for a second time and will continue to come back in the future.
This is the third Porsche I've purchased from Justin. His follow up on my every phone call, text and email was spot on. There were no surprises, as all 3 units arrived exactly to spec. If you are looking for a polite, service oriented rep., with excellent product knowledge, than he's your guy.
Justin identified our goals, timeframe, and was able to find a car that was perfect for us. Great value! Helped us get as much car as possible for the price point! Then made the buying process easy, quick. We will count on Justin to help us again when we buy.
After visiting many dealers and looking at several Porsches and Corvettes it was an easy decision to come back to Foreign Cars Italia. Justin was very professional, easy to deal with and made sure the sale went smoothly. Everyone in the dealership was super friendly. No hard sell, just courteous and interesting people that made the entire experience pleasurable. Justin even gave us a print that his dad had painted. We will definitely visit this dealership for our next purchase, or just to stop in and breathe the rarified Ferrari air.
not easy to buy a high end used vehicle online. the staff at this shop was very helpful. flew down with my spouse to pick up a 2016 boxster gts. justin was very pleasant and professional. he patiently answered my questions , cooperated with my requests for live video walk around and offered a no pressure sales experience. the car was 9.9 out of 10 as expected. lee in finance offered a very transparent presentation of the tire and wheel insurance that i did purchase. keith helped next day when we came back with a question about a potentially troubling suspension or wheel noise. we had a 500 mile ride home. he was correct about this non issue that happens in cooler weather. car was a blast all the way home! great shop and amazing inventory.
Justin Bailey, my Sales Advisor was very patient, eager and enthusiastic. He was very friendly. I would recommend him to any of my friends. the ordering and followup were all very smooth. Overall very pleasant experience.
The entire process smooth and quick. The dealership and salesman (Justin) worked to make things extremely easy for me being I???m 3+ hours away. Showed up and knocked it out. Will definitely recommend to others.
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
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