Used 2022 Toyota Highlander for sale near Belmont, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

I was working with a few different dealerships and none of the salespeople had the knowledge of Thomas at tulley they where very upfront and honest didn’t play and dealership games and got to my number no fighting back and forth

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Excellent experience with David Ritter and his manager. We bought a used car and just all around a phenomenal experience. I give 5 stars for sure!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

I had an oil change with Dottie informing me what they found while doing the oil change. Dottie was friendly and very informative. The service was quick and thorough. Very good service.

Pleasant on the phone scheduling for appointment. From check in for service to having the service performed and ready for me to drive my car home. It was a pleasant experience!

The staff were extremely knocked and patient while assisting me in purchasing a new car.

My daughter bought a 2017 RAV 4 from Wellesley Toyota this past weekend - this was her first experience buying a car from a dealership. The entire process was even better than I had hoped for. Everything was very straight forward - NO GAMES. Marcus DeOliveira was our sales consultant and he could not have been easier to deal with - very helpful, knowledgeable and pleasant!!

The staff at Wellesley Toyota made the whole experience so easy to get my new RAV4, after being Tboned in my Camry. When I had an issue with my current plates it was taken care of without an issue!! Thanks! Love my new RAV4

VERY good experience with purchasing my new truck highly recommend no hidden fees or extra charges 👍👍👊🏻

My experience was very nice. The entire Copeland team that I interacted with were pros. They made me feel very comfortable during the entire process.

Upon our arrival at Braintree Toyota, we were in the "browsing stage", unsure if we wanted to buy a new vehicle to us. Gerry Gorman, Sales Representative Toyota Braintree, approached us after a few minutes, greeted us, we told him we were interested in the Toyota Tacoma's, we asked a lot of questions about the Toyota Tacoma, new and used. Gerry is very knowledgeable and articulate about the Toyota line. His experience and training makes Gerry able to "translate" the mumbo-jumbo so the non-knowledgeable consumer can understand and make a formative car buying decision. Gerry & the Staff that we met along the way during the car buying experience worked so passionately to make this the best experience. In the future this will be a #1 Dealership to buy from. We will recommend this to all our Friends/Family. Keep up the great work.

I was pleasantly surprised when I arrived expecting pushy salespeople but was met by an unassuming salesman who helped me with respect

Totally happy with Joe and his team. My car was put into top shape. Will go bzck

Alex was amazing with helping me purchase my brand new Camry. Very patient and helpful. Thank you Alex

Been dealing with this dealership since 2002 when I bought a new Jeep Liberty and now many Jeeps and 22 years later I still go back and get the great customer service and friendly atmosphere since day one. Other dealers need to learn from Kelly, they set the standard and going above and beyond is the normal for them. Look forward to another 22 years!