Used 2023 Toyota Highlander for sale near Addison, TX

My experience at Cowboy Toyota was pleasant, professional but most importantly profitable. I was able to finalize a deal and drive away in a new vehicle of my preference. They are easy to talk to and they make an effort to satisfy you as a guest as well as a customer. I feel assured in terms of recommending Cowboy Toyota to family and friends because I feel confident they will achieve the results they are looking for as it relates to buying a new car.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I hate sitting in dealerships to purchase a vehicle but these 3 hours went by fast. Big shout out to Aaron Williams he did a great job has my salesman. The test drive process was cool and relaxing the salesman didn't go with me so I could test the car as if it was mines. The facility was comfortable the AC worked great. I went to a place before this place and it felt like a sweat shop. Kudos on working AC. My only complaint was I told them what lender I wanted to go with but I saw were multiple lenders pulled my credit. Even if they where looking for the best deal I had told them who I wanted to purchase through. Overall I will give Echo Park an A+.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I saved $200 a month on a 2018 RAV4 as opposed to buying a 2017 at another dealership which would have been $200 or more a month. Tim F in Service is worth his weight in gold.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

The Service advisor was great. The remolded customer waiting room , parts counter and cashiers area were very impressive.. The check-in process was fast and my vehicle was serviced in a timely manner.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Good nice customer service sale man his name mark was talking to me every step

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Very helpful and got the work done in a timely manner. Personal and friendly. Clean waiting area.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Vincent and his team go above and beyond to make every customer's needs matter and gives a personal touch. The service department is why I keep buying BMWs!!!

Excellent experience with Tommy and the financing team, he got us exactly the car we wanted at the price that we wanted. Highly recommend for friends and family.

Cilo my salesman spent 3 hours with me to make sure the whole car buying process is understood. Car fax said a previous Dmg and he showed me the exact repairs they did. I am happy and they were very transparent on everything. I buy a car every 5or 6 years and I will be at central in the further

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

Great buying experience. Process was very smooth. Salesman was very nice and accommodating. They had the exact model and colors I wanted on my car. Overall very satisfied.

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

I worked with Mark Pedersen and he was very patient and worked to get me a good deal out the door. I appreciate how upfront my experience at EchoPark and recommend them for anyone wanting an easier car shopping experience.

I've always had excellent service at Toyota of McKinney. Service representative Haizar was very attentive to my questions and concerns about my vehicle and provided the necessary answers and pricing for the required repairs. Overall my experience was excellent.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

Very attentive and strong customer service from my primary salesman up to the General Manager. They worked hard for my business. Great experience so far!