Used 2023 Toyota Highlander for sale near Kannapolis, NC

Dash Jones was my service representative and he did a great job. Regular service was performed with no issues. I am pleased with the dealership. Great work as usual.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

The entire process from the initial online and email correspondence to the meeting and buying process with Gerry and Mike was very smooth and pleasant.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Lindsay O'Neill was the service representative who helped me, and she was extremely professional and helpful when I had car troubles. Even when this location did not have a part needed, she did everything possible to make sure I was well taken care of and got my car back in a timely manner, even calling the delivery staff to let me know when the parts arrive.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Bryan Funez greeted me in the service department as soon as I arrived. He verified with me the services that I requested. He estimated 90 minutes for my wait time. I relaxed in the customer lounge. My car was ready early (under 90 minutes). The charges were reasonable and less than I expected. My car got a free wash as well. Great dealership!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I had an excellent experience at BMW of McKinney working with Sheesh and sales manager Austin Johnson. From start to finish, they made the entire process of purchasing my BMW M235 smooth and stress-free. He was professional, knowledgeable, and always attentive to my questions, making sure I felt comfortable and confident with my decision. Sheesh went above and beyond to ensure I got exactly what I was looking for, and his approach was never pushy—just genuinely helpful. If you’re looking for a seamless car-buying experience with someone who truly cares about his clients, I highly recommend asking for Sheesh at BMW of McKinney.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Car was fairly priced and Jamuar was great to work with! Appreciate their thorough inspection on the car and actually addressing items that need attention prior to making the car available.

I’m not sure why we’ve never purchased from Tarheel before; but I promise that they will be our only place to purchase from in the future. James was pleasant to work with and took the time to show us what was available in the price range we were looking to spend. The whole process from beginning to end was smooth and hassle free with a very friendly and laid back, yet professional atmosphere. I highly recommend Tarheel Auto for all your auto purchase needs.

Scott Clark Toyota makes buying a car a breeze! From the salesman to the finance manager and the sales manager , all handled the process professionally and answered all of my questions. They were a pleasure to do business with. Best regards, Al McGarity November 2024

Bryan was in constant contact with us during the whole process. Not pushy, but present. The other team members were also supportive and everything went smoothly. James was key in helping us close out and the process was stress free. Best experience I’ve had to date at a dealership. I will recommend this team to friends and family.

Richie was absolutely amazing and very helpful with finding my perfect car! He’s very easy to talk to and just an overall amazing salesman. THANK YOU RICHIE!

One word DMAX that's it ..if u go he is your man ..I'm pretty sure all of them are like dmax..wonderful person and the whole team is rock solid

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

Everyone at this deal ship is so helpful. From the sales rep to the sales manager to the finance manager and everyone in between everyone greeted me with a smile shook my hand and offered to help. Now this is not uncommon at dealerships but what makes this one different is they actually followed through on their promises. They went above and beyond to ensure my family was handled and I?ve never experienced anything like this at any other dealer. They truely are a family business and I felt like I was with family the second I met them all. The service was wonderful and would recommend them over and over again to anyone I know. Thanks again team.