Used Toyota Highlander XLE for sale near Baldwin Harbor, NY

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful!

We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership.

Bought a Toyota Corolla for my daughter, and we couldn’t be happier! The process was smooth, and the car is perfect for her. Great experience all around!

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)