Used Toyota Highlander XLE for sale near Columbus, OH

What an amazing experience from the first contact to driving off the lot with Deshawn and Drew at Ricart. Both gentlemen were extremely thorough, genuine and answered all of the 57373 questions that I had. They also walked me through step by step and left me feeling like I was being heard and not just a dollar sign which is something that doesn’t typically happen during the car buying experience. . I enjoyed my experience so much that four days later I went back and purchased a car for my husband!! The experience for my husband’s car was beyond top notch! After being taken advantage at another dealership my husband was extremely hesitant to purchase a car. Once again, Deshawn and Drew were with us every single step of the way, answered all of our questions and were extremely honest with us. My husband found a car online he liked but after talking with Deshawn, realized it was not the best route. Deshawn made a list of my husband’s top wants and found the perfect car for him! The car was on the Newark lot. Many thanks to Tasha for driving out and getting it for us. If you need a car, go see Deshawn and Drew; you won’t be disappointed.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Excellent service. Great work. Great Communication. Fair Price. Very Detailing in the process. Will do a video of attention to things they need done before they become a problem.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

From the moment we arrived Jack greeted us with a smile and welcomed us. I have brought many cars and never experienced this. He offered us refreshments and snacks. We sat down at his desk. We told him we were looking for a 3 row SUV, but my wife was set on a Q7 Audi not a Lexus. Jack, did something no other salesman’s has ever done to us during car buying experiences. He said “I Love Audi’s, they are amazing vehicles”. Never have I experienced a car salesmen compliment a car from a brand they would not benefit from. He asked my wife all the features she loved about her Audi, and said I don’t have an Audi but I have a Lexus that has some of those features. “Why don’t you just sit in the car instead of testing driving it”. My wife still had her heart set on the Q7 but agreed to sit in it. Jack, knowing the features she was looking for pulled around a Luxury model instead of a baseline model. This model was a pleasant surprise for my wife and made her consider Lexus as an option. Jacks excitement, passion, and enthusiasm was unmatched. He was never pushy or demanding. He was a great listener and had amazing suggestions. Jack is someone who will plan to build long term purchasing relationships with. Jamie in finance was also amazing and very knowledgeable. His attention to details was amazing. These two gentlemen made the experience amazing and seamless. I would purchase another vehicle from this dealership as long as I could work with Jack & Jamie!

I couldn't be happier with Coughlin Hyundai. They aren't our closest dealership, but we gladly travel the extra distance to Coughlin after a horrible shopping experience with our "local" Hyundai dealer in Athens, Ohio. We purchased a new Palisade from Coughlin in June of 2020. It was the easiest and most pleasant new car buying experience of my life. The car is fantastic! The service department has been fantastic. The sales staff is excellent, friendly and no pressure. They are very good at finding the right vehicle for a customer's needs and budget. In fact, we were so pleased we returned in April 2021 to purchase a second new car, a Venue. The experience was as pleasant as the first purchase. I will continue to recommend Coughlin Hyundai to friends, family and all the customers I speak to daily running my business. Coughlin has earned a long term customer with me.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Niko was our sales representative he was professional yet personable. Thank you so much. Selby

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

My experience has been 5 star here with Frank! He made this so easy and enjoyable. He was very helpful in my decision making and I'm very happy with my new car!

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

I just recently got my third leased Subaru from Germain Subaru. This dealership has been great, especially Leo Dy, who was easy to work with, patient, thorough, knowledgeable and kind. I would highly recommend!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Exceptional Service and a Warm Welcome at Bexley Motorcar Company! From the moment I stepped into Bexley Motorcar Company, I knew I was in good hands. The atmosphere was inviting, and the staff was incredibly professional. A special shoutout to Heidi Cummings, who made the experience even better with her warm welcome, great sense of humor, and outstanding professionalism. She handled my paperwork with ease and kept the process smooth and stress-free. The team here truly goes above and beyond to ensure customers feel comfortable and confident in their purchase. No pressure, no gimmicks,just honest and helpful service. If you’re looking for a dealership that genuinely cares about its customers, Bexley Motorcar Company is the place to go. I highly recommend them! Patrick Atemnkeng

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

6 months ago, I bought a 2020 GMC Sierra AT4, 85K miles, no warranty. Background, I live 115 miles from this dealership but they had the truck I wanted so I made the drive. There was never any doubt in my mind that I would not go back there for service just due to the distance. On my way home from picking up the truck, the TPMS system said there was an error and was only showing pressure for three tires (no LF). I chocked it up to a bad sensor and as I have replaced these in previous vehicles and know they are not that expensive, I pressed on home as it was too late and I was half way home . This was an intermittent problem until I did my first oil change / tire rotation. I mentioned this problem to the Chevy dealer and asked them to change the sensor. They checked the sensor and it was reading a strong battery signal so I told them to just rotate the tires and I would see what happens. Soon after, this intermittent problem became and consistent issue. The problem was it was showing the same LF tire even though the tires had been rotated and reprogrammed which meant the issue was something else. That Chevy dealer wanted a ridiculous amount of money just to diagnose the problem ($200). That's the history now why I'm recommending Coughlin, a couple weeks ago someone from Coughlin just made a 6 month check up call. I told her I loved the truck and had no issues other than this TPMS problem. I had no expectation of the dealership doing any thing about this, (six months and 7k miles later) she told me she would contact the Service Manager, John Tackett, and have him call me. The next day he did and he told me they would at least diagnose the problem, no charge and see what they could do. Thinking this was looking like it was going to turn into an expensive fix I took him up on the offer. Today I took the truck in and dealt with Paul Lynch, the Service Advisor. Long story short, not only did they diagnose, but they spent a total of 3-4 hours taking care of it at no charge to me. I find it so refreshing this day in age to have a company stand behind what they sold me, I'm just at a loss for words of thanks. Next time I need to buy a vehicle, I will be checking this dealership first, even with it being 115 mile drive. Kudos to John & Paul, thank you both very much!!! Also a shout out to my salesman, Forest, as I had a good experience when I made the purchase. Obviously, I recommend doing business here!!!

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

Wanted to leave a review of my experience which I rarely do, but I was impressed by the time/respce my salesman gave to me. My son’s car engine blew up on the way to college. I’ve been looking for a “new” used car for him. Stopped in the dealership and spoke with Kyle. He was great. He listened to what I was looking for and looked for product in my range but also, knowing this car has to get through college and beyond, he took some time to provide some additional options that I did not think of. He was professional but not pushy which I appreciated. I listed the Ford Fusion as that is what my son was driving but we looked at several brands and the pros/cons. He did not make me feel “dumb” as a single woman looking for a car. I will be back to purchase once I get my finances/insurance in place. I appreciated being treated with respect and all of the options I was given. Great dealership - would recommend Performance and Kyle! I’ll be back! :)

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

We've not had the opportunity yet, to visit your dealership, but look forward to seeing your inventory. We're interested in a Toyota Tacoma or Tundra Pickup or a GMC Sierra or Chevy Silverado. A very nice low mileage used truck. Not a country Cadillac but a truck we can use. We've owned a truck 47 years and we miss not having one. Ty for your response, God bless you and Merry Christmas. 🙏's,❤️,✌️, 🎶 & 😊 🙂 ☺️ 😃...... ✌️.

CJ was excellent to work with. No pressure, incredibly patient and made the process as easier than anyone I’ve ever worked with. Follow this gentleman anywhere he works!

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Very professional staff. The car was as advertised and the entire process was incredibly smooth.

I went in to test drive an Accord but decided it wasn’t for me. However, a day later I was notified that a 2019 CRV fit my needs. And I ended up buying it! The whole process was great- I started with Charles and ended with Corey. The only negative was the wait time to sign registration and title. The dealership is even buffing out the minor scrapes on this, making it truly look and feel new. Great experience.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Would like to give high consideration to this dealership. I have bought 9 autos , 2 motorcycles, and have always been treated with the highest respect. Recently I purchased 2023 explorer ST, my salesperson KAYLA,performed outstanding with her customer service while staying attentive to my every need, Great job Kayla, hope you stay with the AB family, wishing you all success in future dealings, PEACE !!!

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

I dealt with Todd fox who was exceptional. The process was seamless and went just as he said. Todd was great. I recently purchased a used Hyundai and Germain will be my device go to place. Thx yiu

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Get in touch with Dean first. Responsive, knowledgeable and straightforward, he made buying our 2025 Land Cruiser simple and satisfying.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I had a great experience with my 2014 Toyota prius purchase. If you're looking for a great sales person at Toyota West, look for D'Lacy. He will get you right!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.