Used Toyota Highlander for Sale in Columbus, OH

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I really appreciate the people & the work they do on my 13 year old van at Twins service department, it doesn't run like an older van. The let me know what's going on when I bring in for repairs, they tell me the truth about the repairs & give me options on the priorities of the repairs, they don't talk down to me, since I'm a female & answer any questions that I have & don't make me feel like a dumb female. The amount for repairs are competitive with other vehicle repair shops. Oh, they have a female service adviser who's pretty cool, the cashier, service manager are so down to earth. There is a family like atmosphere when ever I go there, which make me feel comfortable while waiting. I would recommend getting repairs done at Twins Buick.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I called Twins Buick about an Enclave they had on line. I talked to Jared, he was quite helpful. I dropped by on a Sunday, met Jared and told him exactly what I wanted. I had driven the Enclave at another dealership, so I did not need a test drive. Let's get down to the bottom line, Jared said. I agreed. I presented Jared with what I would pay for the Enclave and what I expected for my trade. He not only met my figures, he surpassed them and we danced.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

I recommend this dealership and I have never recommend a dealership. I always had problems with them, but Twins took care of me, and I will continue to let them handle all my work on my vehicle.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

The dealership was professional and courteous at every step of the process. I just moved to Columbus area from out of state was very pleased with the service I received. The shuttle service is a great perk — dropped me off at work and picked me up again when my workday was over.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

The service is quite pricey compared to other shops. The customer should be asked whether conventional oil or synthetic should be used. It will save some money for the cost conscious customers. The overall experience was excellent. Great coffee, water fountain, TV and free WiFi. Polite service within reasonable time. Would recommend despite the price.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

I have purchased 3 new cars from Toyota Direct and since I'm still driving my last car, a 2003 Toyota Sienna I decided it's time to get a new car. I decided to check out the used car department and they have tons of inventory and I wanted something fairly new. John Ross was the sales representative and he was really great, seemed to know just what I was looking for. He was knowledgable, friendly and was able to assist me without being pushy, I love my new car and I would recommend John to anyone that asked.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

Traded in my vehicle with them a few weeks back and as soon as I walked in they made me feel so welcomed, asked several times if we needed anything, drink, snacks, etc. David was who I worked with and it was the best car buying experience I've ever had highly recommended Toyota direct

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!

The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I bought a used car from this dealer. They have a nice selection most of the time. Finding a certified pre-owned car is sometimes hard because there are not many of them. Overall, Toyota Direct was a good place to purchase my car.

Drives like a truck, but meets the needs of my family! plenty of space for all the kids things plus more. Very comfy and classy!

To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers via CarGurus, and I was excited to learn more. I immediately called the sales line, and was put through to sales representative Kyle Foos. Kyle proceeded to explain how the financing with my credit union would apply to this vehicle, all while not pressuring me to go with dealer financing instead. As the financing approval process was happening, Kyle was texting me to insure every step was being taken to get my CU app approved. We then set up a time to come in, and when we arrived to look at the car, the car was being washed, detailed and inspected. When it was ready, Kyle was very patient to take us on a test drive. The car was in great shape mechanically, and the interior, overall, was in decent shape. Upon our return to the dealership, we (my significant other and I) took a good look at the exterior. When we got to REALLY looking at it, the paint and body condition were a little worn for only two years of driving. However, that is part of why the deal was so great. Still liking the car overall, I asked to look at ALL other similar options. Kyle was SO understanding to my reasons for keeping my options open. That said, the other cars just didn't quite match up to that oh so "sporty" red like the first one. While looking at another option, I said "Yeah, the only real bummer is the paint on the first one, otherwise, I'm all for it." Kyle could tell that bothered us. He actually then started telling us that a paint/dent repair company is in typically on Thursdays to do touch ups and repair work. Seeing that this would be the right thing to do, Kyle took a suggestion to his sales manager, and came back with great news. They are doing my touch paint job for FREE. Truly a great customer service move- he wasn't pressuring me to "just take the car," and deal with something that made me unhappy, and he didn't want me to walk away from a great deal overall, not mention a sale too! I will certainly keep this experience in mind when I am car shopping in another 15+ years (I mean, it's a Toyota, haha)! Seriously, though, I will be a returning customer for my next car buying experience, and will recommend this dealer to anyone looking for great service AND a good deal, not one or the other. Word of advice before anyone wastes their time before Byers: DON'T GO TO RICART AUTOMOTIVE IN COLUMBUS OHIO. So happy that a bad experience there, led to a great one at Byers. Thanks, and happy driving!!!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I had inquired about the price on a new 2018 Toyota RAV4 with rebate on-line. A salesperson responded within a resonable amount of time. He suggested I come in for a test drive. This was during the Thanksgiving week and I didn???t get in there so I received another email invitation. I didn???t call for an appointment as they wanted but simply stopped by when I had a free afternoon. Well I was greeted outside of the bldg and asked for the salesman that emailed me. He was occupied with a customer but Jeff Hoppes continued assisting me with answers to all of my questions. He went above and beyond my comprehension of my own questioning and left me knowing that this was definitely the automobile that I wanted to purchase. Thanks to Jeff I received my new Rav4 the same day. Dave Howard worked me us on all the legal paperwork and it went smoother than most other situations I???ve experienced in the past. Great new car purchase experience.

LS plus Trim: Plus: great comfort, beautiful, lots of room, locking glove compartment, auto trunk, front end collision prevention aid, auto high beams Minus: weird heater, heavy 2nd row, unnecessary unusable buttons meant for higher trims, terrible Navi app. No alarm available

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

Great selection of vehicles and friendly customer service very patient and helpful. I had been using an old Ford Escape for several years it was getting pretty beat up, I needed a new car so I went to Columbus car trader where I purchased my 2002 Audi A4. And I am very happy with my purchase; it runs smooth is extremely fun to drive and was in great condition when I got it. I would definitely recommend shopping here if you need a car, they have a good selection and are helpful in the processes of finding you a good car and the buying process was quick and easy. If you need a new car this is the place to shop.

This is my second Highlander. First went to 263,000 before I trade it in. Looking forward to having over 250,000 miles on this one. Have had zero major repairs on either Highlander.

I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service.

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car