Used Toyota Highlander for Sale in Gallatin, TN

Outstanding dealership in every way! Salesman Allen Kalisch is a 12 on a scale of 1-10! Because of his friendliness, attention to detail, and patience in bringing out 3 different models for me to try, I was persuaded to trade my 2001 Toyota Camry in for a 2016 Toyota Avalon. He made it clear that I could come back anytime for any needed help on learning about so many features new to me. He could not have been more helpful, informative and persuasive, and I am so happy with this car! Also, finance officer Michael Christian was helpful, patient and very informative in setting up the paperwork regarding the actual sale--he was also very friendly and kind. Finally, I must also mention my appreciation for the service department at this dealership; as a 78-year-old customer, thanks to them, when I purchased my first Toyota (2001 Camry) in March, 2002, I have been very impressed with their efficiency, and their willingness to bend over backwards for whatever I needed. I have never experienced the efficiency and family-like atmosphere in all my years of buying a new car (which used to be every 5-6 years for both my husband (now deceased) and myself. This department is the reason I will never buy anything but a Toyota! Specifically, I want to commend the present Service Manager Jeff Gautsche and Service person Helen Christian for their efficiency and kindness whenever I had a repair problem with the Camry. They and and that department over the years since 2002 are the reason I will never buy anything but a Toyota. Clearly, Ron Hibbard is also to be commended for employing "A-Listers" in every department down through the years.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I recently took my 2013 Corolla into Ron Hibbard for a popping sound coming from the right front passengers side of the car. Upon inspection from their service department, they found a weld that had come loose and needed to be welded back. Since they do not have a bodyshop onsite, they gave me a loaner vehicle (2017 Tacoma 4x4 sweet!!!!) and said they would call me when the work was completed. Day two with the loaner vehicle, the service department called and told me the work had been completed by Miracle Ford's bodyshop and the car was ready to be picked up. I gave back the loaner vehicle (sad to say), and was greeted by Jordan Clay and Randy Hughs. They both were very attentive and told me that I was, "good-to-go". I asked about a bill, and was told nothing was due. I was in shock with nothing being due, an no I do not know anyone personally there. They told me Ron took care of this one. This is what surprise customer service is. Now if I could only get the 4x4 Tacoma for the same price I bought the Corolla for. Thanks again Ron Hibbard Toyota and his crew!!!

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

We purchased a new Prius C from Lydia Atmore (Ron Hibbard) in 2013. Unfortunately we were just in an accident and it was totaled. Our first thought was to just go to Ron Hibbard and purchase an exact replacement. But we decided to do some research on other models. We also found five dealers within an hours drive. We had not decided whether to buy another Prius C or a Prius Two, but we have just retired and so cost was an important concern. We test drove both the Prius Two and Prius C and decided on the Prius Two. It was about the same price but larger and better equipped. We really dislike the whole 'haggling' process, so we told Lydia and the other dealer to give us their best out the door price. It turned out that the other dealer had the lowest price by $500. However, we not only purchased our last car from Hibbard, and we have serviced our other cars there for over 10 years (Carl Anderson is a gem). So we purchased our new Prius Two from Lydia! So far we are very happy (if a bit intimidated by all of the screens) with our purchase and look forward to many years with Lydia and Carl.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

Brad was super awesome and worked with us to do a deal that fit our budget! We had a difficult trade in, but he worked with us to make it work! I would absolutely recommend him!

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Just a note to say THANK YOU for taking the time to find us a pickup to fill a need that was created when our son was in a wreck and rolled our pickup recently while out in Colorado on a business trip. We are so blessed that God saw fit to spare our son’s life and only allowed him to be bruised. You can always replace a pickup but not a son. The job you did Grant replacing our pickup sight unseen was utterly fantastic. Both Julie and I are just amazed at the quality and condition of the 2011 F-150 Lariat that you picked out and sold to us. The service, the speed, the treatment, etc. everything about the way you and the operation of the Perkins Motor Plex was nothing short of a 5 star operation. Definitely a business salesman worth recommending to anyone without hesitation - very high standards and honest. Once again, THANK YOU for our new truck! Rick & Julie

I really enjoy my Highlander its very reliable it has great control as i love the mountains and the drive up Ogden canyon has alot of winding roads so its awsome i love my highlander.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

We were impressed with RWDC from the first time I emailed them about a truck to the last contact we have had with them! I don't think there are any other places I can say that about the entire experience, including CarMax and an Acura dealership when we bought a new SUV. The email response was very helpful, but not in-your-face and pressuring. They let me "look" on my timeline. My husband and I went in and met with Steve Ashley, who had emailed me information. and LISTENED to what we wanted. I can't tell you how important that was!!! He didn't just try to sell us a truck. He truly heard what we wanted and sold us a truck - within an hour!! That may not seem unusual to you, but it was for us. We had already been to several other places earlier that day looking at trucks and had been looking online and other resources pretty intensely for a week. After Steve sold us on the truck, we still had the trade and financing to go. That's where the hassle usually begins. Not here though. It was awesome. Everything was straight forward and they didn't use these methods to try to take advantage of you. Actually, the financing was slightly better than our credit union so we went with it - better rate and easier too!! Then there's the mark-up on the warranty where you can get taken for a ride. We talked about the warranty for a while and understood that it was bumper to bumper and if you purchased another warranty on the vehicle before that one ran out, you could purchase it for about the same price. That was a great deal!! We had never seen a warranty for 150,000 miles/ 7 yrs and then to know we could double it for a few thousand dollars?!??! We were very impressed! Any questions we had, they were very happy to answer, even if it meant going to find someone else who had the answer. This is a top notch dealership! I wish you sold more makes of cars so we could buy any car we wanted from you!!! You should get the "Dealer of the Year" award for your integrity and customer service!! We have also heard the same thing about them from other people since we bought the truck and told them where we got it - including former employees. We just moved to this side of Nashville a few weeks ago and weren't familiar with RWDC previously. We are telling people from where we moved about them though!!!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I had a wonderful experience buying my new Dodge Journey..! Very friendly staff..They really took time to help me get everything right.. Thanks Cody & Sean ..👍 Carol Boling

I have only had my Highlander for two months but so far I really like it. Coming off owning Audi’s I was afraid of a big letdown but that has not been the case. There are a couple things I don’t like however. First off you can’t lock and unlock the rear doors externally. You have to use the front door handle. Second there is no digital read out for the speedometer. Third you can’t lock the doors until all doors are closed. Small complaints but they are annoying.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

Baba was helpful. Nice vehicles just hard to finance with bank because titles are rebuilt.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Went here to buy a 2019 Chevy Bokt. Was pleasantly surprised at Martavius' knowledge of this product given it is a fairly new model that is not produced in great numbers. We rapped up the sale very quickly once I decided to buy it and it was. Very quick and pleasant no nonsense experience.

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

i have a 14 year old 325i and a $200 work order.Iwas treated like i had a 2018 m5 with head replacement,i was treated to a new x5 (totally unexpected) $70,000 vehicle kenneth swezer (dont think spelling is correct)was awesome excellent service adviser great communication will definetly come back if service is needed

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable